Colby Clarke | Page 10

this time the problem was finally fixed have been telling them for almost 2 yrs that there was a problem with the transmission this time the receptionist said there was a recall. The service have been telling them for almost 2 yrs that there was a problem with the transmission this time the receptionist said there was a recall. The service people said sort of, not sure if it was recalled or not but my car finally shifts with out a shimmy. I was ready to trade it in for a Honda More

by SNAPPYPAPPYFL Verified Customer Verified Customer

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Fast service! My work truck broke down about a mile from Bozard. I called them and they had an idea what was wrong with it by the description I gave them over the p My work truck broke down about a mile from Bozard. I called them and they had an idea what was wrong with it by the description I gave them over the phone. I managed to nurse it back there and the problem was what they anticipated. They had the part, and had my truck repaired that afternoon. Saved me a lot of time and money. Great service. More

by snssalvage Verified Customer Verified Customer

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Superior Service! As always the service, and the customer care at Bozard Ford is Exemplary. Whether Purchasing a vehicle, getting service or just calling with a questio As always the service, and the customer care at Bozard Ford is Exemplary. Whether Purchasing a vehicle, getting service or just calling with a question and the Team Leaders and Members always come through providing a stress free solution to all aspects of automobile ownership and maintenance. Thank you all for you Kindness and you care at each and every visit I make there. More

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Great service the service was great, but dealing with the great people at Bozard was even better. The pin stripping job was perfect. When given the choice, Bozard i the service was great, but dealing with the great people at Bozard was even better. The pin stripping job was perfect. When given the choice, Bozard is where i'll go. More

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Exceptional Experience After trying several dealerships in my area, I was elated to find Bozard. Totally professional, treated me like a customer, and most importantly, addr After trying several dealerships in my area, I was elated to find Bozard. Totally professional, treated me like a customer, and most importantly, addressed and fixed the issue I was having. Hats off to the great team, and I now have only one place to go, Bozard. More

by JWT6131 Verified Customer Verified Customer

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Beyond outstanding customer service!! From the shuttle drivers,, the greeters, to my service reps Colby and Piper, as well as very speedy turnaround for my RV, I am again so pleased with B From the shuttle drivers,, the greeters, to my service reps Colby and Piper, as well as very speedy turnaround for my RV, I am again so pleased with Bozard. More

by SK Verified Customer Verified Customer

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Bozard has awesome service! Colby is awesome! He kept me informed every step of the way and explained anything I had questions about! He even reminded me I had from ford rewards Colby is awesome! He kept me informed every step of the way and explained anything I had questions about! He even reminded me I had from ford rewards and saved me some cash! More

by BMAPHOTOG Verified Customer Verified Customer

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not saying the entire dealership is bad got oil change at quick lane they were really awesome. they found my radiator fluid was discolored so I had to go to service it was on a sat they got got oil change at quick lane they were really awesome. they found my radiator fluid was discolored so I had to go to service it was on a sat they got me in fast . but they told me everything was good with my car so I left . well that Tuesday I check fluid my self and notice the cover that goes over my motor was gone. its the big plastic piece that covers over motor parts to make it look nice under hood. well I call my salesman he got right on top of it they called me to see how the service went I told them what happened they said they will have someone call its been over for days and nothing. what gets me is when the guy cleaned his work area up I would think he would notice it was extra and told someone to call around to see if someone is missing this part. plus if u say someone ill call they should. not sure who worked on car but needs to let people know they forgot to put piece back on car . I paid for it when I bought car so it should stay with car . was going to purchase another car but not sure I will after this. More

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Bozard even treats out-of-towners like royalty From the moment we arrived we felt like valued customers. Service consultant Colby Clarke listened to our odd car problem and assured us Bozard was u From the moment we arrived we felt like valued customers. Service consultant Colby Clarke listened to our odd car problem and assured us Bozard was up to the challenge. He put us in a rental car and told us he would keep us posted. It was a complex, unusual (computer) issue that took some sleuthing to resolve. The service team kept after it and Colby kept us in the loop so we had confidence in the process. When it was finally done, we were pleased to hear it was covered by the warranty, and they had taken care of recall items too. We are back on the road again. Two thumbs up Bozard! More

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Great Service Experience Helped me get a broken seatbelt replaced on my certified pre-owned when other dealership didn't even take the time to look at it. Colby is a pleasure Helped me get a broken seatbelt replaced on my certified pre-owned when other dealership didn't even take the time to look at it. Colby is a pleasure to work with and will receive all of my services from now on even though it's an extra 30 minute drive. Well worth it. Clean and well kept dealership and friendly staff all around. More

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