1,791 Reviews
Write a Review1791 Reviews of Cole Craven
May 06, 2024
Cole Craven is what customer service is all about. He is respectful and is in full focus of what your needs are. Honda of Freehold is a good dealership but is a great dealership with Cole. The one ste He is respectful and is in full focus of what your needs are. Honda of Freehold is a good dealership but is a great dealership with Cole. The one step of a car purchase the ongoing relationship with service. I give Cole 5 stars in performance leadership. More
May 05, 2024
Cole is super professional, very attuned to customer requirements and outlines tradeoffs if there are alternative solutions . He is also good at managing expectations on the timing and nature of the re requirements and outlines tradeoffs if there are alternative solutions . He is also good at managing expectations on the timing and nature of the repairs. Highly receommended. More
April 30, 2024
Easy dealing with Honda of freehold and the pricing is also fair and customer service is good also fair and customer service is good More
Other Employees Tagged: Steve Kocak, Eric Weaver, Paul Henry
April 28, 2024
Excellent service, fair pricing and a beautiful car! Love my brand new Touring Edition of my CRV Love my brand new Touring Edition of my CRV More
Other Employees Tagged: Phil Esposito, Amir Abraham, Mike Simpson, Kayla Castro
April 28, 2024
Cole always has my back. On a previous visit he replaced one side of my headlight assembly because the daytime running lights were getting weak. And now get this: Under an On a previous visit he replaced one side of my headlight assembly because the daytime running lights were getting weak. And now get this: Under an extended warranty that I didn't even know about. This time he did the same thing with the other side. He also tried to replicate an issue with my auto starter where it triggered my alarm repeatedly but couldn't get the problem to present itself in view of the technician. So, there was no charge! Even though they had to reprogram the entire system due to my disconnection of the battery to keep the alarm from going off and annoying the neighbors. A crisis narrowly adverted. More