Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,006 Reviews
4.8

2,006 Reviews

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2006 Reviews of Cole Craven

July 09, 2026

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Employee Rating

this dealership has great customer service and is very efficient and friendly, organized and has a clean service area More

by HMCKENZIE189
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Recommend Dealer
Yes
Jul 09, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad you enjoyed our friendly, efficient service and clean facility. We appreciate your support!

June 26, 2026

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Cole knows how to work with a customers needs and it is a win win relationship More

by Aaron Rappaport
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Recommend Dealer
Yes
Jun 26, 2026

Honda of Freehold responded

Thank you for your kind words! We're so glad to hear that Cole took the time to understand your needs and made the experience a true win-win. We appreciate your trust in us and look forward to helping you again in the future!

June 23, 2026

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The service was done promptly and professionally. I was informed as soon as the service was done so that i could pick up the car. Thank you. More

by dheena.dhayalan
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

Jun 25, 2026

Honda of Freehold responded

Thank you for your kind review! We're glad you appreciated our prompt service and communication. We look forward to seeing you again!

June 13, 2026

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Every time I go to the service dept. I always get efficient and exceptional service from your assistant manager Cole. More

by jcr7075
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Recommend Dealer
Yes
Jun 25, 2026

Honda of Freehold responded

Thank you for your kind words! We're happy to hear you consistently receive efficient and exceptional service from Cole. We truly appreciate your continued trust and look forward to seeing you again!

May 22, 2026

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Cole was my service advisor the last time I brought my vehicle to HOF for maintenance. I delivered great service and explained clearly the work that had to be done . More

by rgstarosa
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Recommend Dealer
Yes
Jun 01, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad to hear Cole provided great service and clearly explained the work needed on your vehicle. We appreciate you choosing Honda of Freehold and look forward to seeing you again!

May 17, 2026

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Service was quick and resolved easily. The gentleman who checked me went through the process carefully and kept me updated on the progress. More

by callan44
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Recommend Dealer
Yes
Jun 01, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad your service was quick and smooth, and that our team kept you well informed throughout the process. We appreciate you choosing us and look forward to seeing you again!

May 16, 2026

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Good service Staff very friendly Service Staff very good Employees j Jb. Hhkhhhkljhhhjj Jhuujkkk Jjjjjjjkjjk More

by vikaschoudhary0054
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Recommend Dealer
Yes

April 22, 2026

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Very happy with the service dept at Honda of Freehold. Service Advisor Cole is top notch & always professional. Great communication & very knowledgeable. I have utilized them for express oil changes, rout More

by wtj699
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for the great feedback! We’re glad to hear you’ve consistently had positive experiences with our service department and that Cole has been helpful and professional. We truly appreciate your recommendation!

April 19, 2026

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Very professional and informative service. Outstanding communication with me. Servicing my vehicle was very fast and efficient. More

by rat933
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad you had a professional, efficient experience and appreciated the communication. We look forward to seeing you again!

April 15, 2026

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Employee Rating

He checked the issue thoroughly and did the logical fix for the tire flat issue. It has been fine since then. I am very pleased with his service More

by dheena.dhayalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad the issue was resolved and everything has been working well since. We appreciate your kind words about the service!

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