Cole Craven
Cole Craven at Honda of Freehold

Cole Craven

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.8
2,011 Reviews
4.8

2,011 Reviews

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2011 Reviews of Cole Craven

July 30, 2026

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Everyone I dealt with has been excellent. On my third Civic, the best one yet! More

by herb49.h
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Recommend Dealer
Yes

July 20, 2026

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I was listed as an emergency. It was not I was charged $50. So sad that they can do that. I wanted to come the following week. He said oh no no tomorrow. More

by cathygaertner
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Recommend Dealer
No

July 19, 2026

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The service people do a fabulous job. I am handicapped and they look to help me all they can to make me comfortable. They do a terrific job getting things done and servicing my vehicle More

by ALEXANDER.SCAMARDELLA
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Recommend Dealer
Yes

July 17, 2026

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Pleasant to do business. Clean efficient They make every effort to service your vehicle in a timely manner. More

by phyllis.sorrentino
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Recommend Dealer
Yes

July 15, 2026

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Excellent service and pleasant service manager. Work was done on time and clearly explained the cost of each service and what was covered under warranty. More

by KAREN.POLIDORO
Recommend Dealer
Yes
Jul 16, 2026

Honda of Freehold responded

Thank you for your kind review! We're glad you had a great experience and that our team kept you informed throughout the process. We appreciate your business and look forward to seeing you again!

July 09, 2026

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this dealership has great customer service and is very efficient and friendly, organized and has a clean service area More

by HMCKENZIE189
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Recommend Dealer
Yes
Jul 09, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad you enjoyed our friendly, efficient service and clean facility. We appreciate your support!

June 26, 2026

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Cole knows how to work with a customers needs and it is a win win relationship More

by Aaron Rappaport
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Recommend Dealer
Yes
Jun 26, 2026

Honda of Freehold responded

Thank you for your kind words! We're so glad to hear that Cole took the time to understand your needs and made the experience a true win-win. We appreciate your trust in us and look forward to helping you again in the future!

June 23, 2026

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The service was done promptly and professionally. I was informed as soon as the service was done so that i could pick up the car. Thank you. More

by dheena.dhayalan
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler

Jun 25, 2026

Honda of Freehold responded

Thank you for your kind review! We're glad you appreciated our prompt service and communication. We look forward to seeing you again!

June 13, 2026

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Every time I go to the service dept. I always get efficient and exceptional service from your assistant manager Cole. More

by jcr7075
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Recommend Dealer
Yes
Jun 25, 2026

Honda of Freehold responded

Thank you for your kind words! We're happy to hear you consistently receive efficient and exceptional service from Cole. We truly appreciate your continued trust and look forward to seeing you again!

May 22, 2026

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Cole was my service advisor the last time I brought my vehicle to HOF for maintenance. I delivered great service and explained clearly the work that had to be done . More

by rgstarosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Honda of Freehold responded

Thank you for your feedback! We're glad to hear Cole provided great service and clearly explained the work needed on your vehicle. We appreciate you choosing Honda of Freehold and look forward to seeing you again!

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