Luis Sousa
Luis Sousa at Honda of Freehold

Luis Sousa

Parts & Service Director

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.5
106 Reviews
4.5

106 Reviews

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106 Reviews of Luis Sousa

May 03, 2026

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Employee Rating

I had my oil changed. I waited in the trailer outside. It had fifteen seats. More

by mikelotito34
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Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Eric Weaver

April 19, 2026

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Very professional and informative service. Outstanding communication with me. Servicing my vehicle was very fast and efficient. More

by rat933
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Recommend Dealer
Yes
Apr 30, 2026

Honda of Freehold responded

Thank you for your feedback! We’re glad you had a professional, efficient experience and appreciated the communication. We look forward to seeing you again!

April 01, 2026

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I have purchased 2 vehicles from them and have been very satisfied with everything they have done. Service department is also very good and have you in and out in no time. More

by MIKE005
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Overby, Nilay Desai

Apr 11, 2026

Honda of Freehold responded

Thank you so much for your continued support and for taking the time to share your experience! It’s great to hear that both our sales and service teams have met your expectations and provided efficient, high-quality service. We’ll be sure to share your kind words with the entire team.

April 01, 2026

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Worst experience of my life- unprofessional and incompetent. No regard or consideration for the customers time. Our vehicle sat untouched for 32 days with no sense of urgency to get things fixed. S More

by LGUERINO
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Recommend Dealer
No

Other Employees Tagged: Steve Mutchler

March 12, 2026

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I couldn't be happier with the incredible service provided by Hilda Velazquez. I highly recommend to have Hilda if you’re looking for a car! If it comes to SERVICE DEPARTENT - HORRIBLE just becaus More

by izabela
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Recommend Dealer
No

Other Employees Tagged: Hilda Velazquez

February 24, 2026

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So quick and organized will come back defiantly for my next services . Thanks a lot More

by Mirnav.habib
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Recommend Dealer
Yes

February 16, 2026

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Respectful, explained everything well, and pleasant! everyone very respectful and nice! No problems any time I come in! More

by BELLINA16
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Recommend Dealer
Yes

January 24, 2026

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Great service. They were very honest and prompt. Didn't have to wait long and service was as expected. More

by Dwarka
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Recommend Dealer
Yes

January 21, 2026

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Great experience at Honda of Freehold. The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth More

by CESAR VELEZ
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Recommend Dealer
Yes

January 06, 2026

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Dealership is very clean, the service team is very attentive and every time I get serviced Jeremy experience is great. More

by jdmaxwell13
Service Price Transparency
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Recommend Dealer
Yes
Jan 06, 2026

Honda of Freehold responded

We’re glad to hear you found our dealership clean and our service team attentive. We appreciate your feedback.

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