Cole Semple
Cole Semple at Copeland Subaru Hyannis

Cole Semple | Page 2

Service Assistant

Copeland Subaru Hyannis

95 Falmouth Rd
Hyannis, MA 02601

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5.0
105 Reviews

Dealership Experience

3 yrs, 8 mos

5.0

105 Reviews

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105 Reviews of Cole Semple

May 23, 2025

Dealership Rating
Employee Rating

We live on an island, so scheduling service calls requires both the dealership and the ferry boat. Copeland has always been very flexible with scheduling us, as they understand the logistics of isla More

by jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham

May 26, 2025

Copeland Subaru Hyannis responded

Hi Jack! It's wonderful to hear that Copeland Subaru Hyannis has been accommodating with your unique scheduling needs and provided excellent service. Congratulations on your third Subaru, the Solterra! We appreciate your continued trust in us. Bryan Scarpellini - Managing Partner - (508) 534-2144

May 20, 2025

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Employee Rating

I was on the cape for my son’s golf tournament, and noticed that the “check engine” light went on. I called Copeland Subaru that morning. Cole directed me to come in and have the Forester tested. The t More

by Mhart2131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Service manager

May 20, 2025

Copeland Subaru Hyannis responded

We're delighted to hear that Cole and the team at Copeland Subaru Hyannis were able to assist you promptly during your visit. It's great knowing we could get you back on the road quickly with a fixed Forester, allowing you to enjoy your son's golf tournament stress-free. Safe travels home! Best, Bryan Scarpellini Managing Partner

May 16, 2025

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Great experience at Copeland with friendly staff and service.. From purchasing to oil changes great experience. More

by Rkiszka
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Chris DaCosta , Bradley Giguere

May 16, 2025

Copeland Subaru Hyannis responded

We're delighted to hear that your experiences, from purchasing to maintenance, have been positive with the team at Copeland Subaru Hyannis. Thank you for sharing this feedback! Bryan Scarpellini Managing Partner

May 13, 2025

Dealership Rating
Employee Rating

Staff are all professional, efficient, responsive to my questions and concerns. Appointments are easy to schedule; e-mail communications are not too frequent, but frequent enough, and are generally substan More

by Kat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Martin

May 14, 2025

Copeland Subaru Hyannis responded

Kat, thank you for sharing your experience with us at Copeland Subaru Hyannis! We're delighted to hear that our team provided professional and efficient service. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Dealership Rating
Employee Rating

Copelnd puts the customer first. .. and will work with Subaru on your behalf when there is an issue that involves the warranty! More

by tj33furey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Copeland Subaru Hyannis responded

Thank you for highlighting our commitment to customer service at Copeland Subaru Hyannis! We're always here to assist and ensure your experience with us is top-notch. Take care and we'll see you next time! Best, Bryan Scarpellini Managing Partner

May 12, 2025

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Employee Rating

Excellent service, Cole has helped me arrange repairs and service multiple times before and has always been kind, helpful, and easy to talk to-- always willing to answer any questions I may have had and offe More

by Sawyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 14, 2025

Copeland Subaru Hyannis responded

Sawyer, we're delighted to hear that Cole has consistently provided you with excellent service at Copeland Subaru Hyannis. Thank you for sharing your feedback and trusting us with your vehicle needs! Best, Bryan Scarpellini Managing Partner

May 12, 2025

Dealership Rating
Employee Rating

Great service for your car. Customer satisfaction is importance and the aim to please. Good place More

by Sari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Copeland Subaru Hyannis responded

Thank you for trusting Copeland Subaru Hyannis with your service needs! We appreciate your kind comments and look forward to seeing you at your next visit! Best, Bryan Scarpellini Managing Partner

May 02, 2025

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Employee Rating

Professional, on-time, friendly, reliable and trust worthy. They always come through and can be counted on every time! More

by Lynn B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 04, 2025

Copeland Subaru Hyannis responded

Lynn, thank you for the wonderful feedback! We're delighted to hear that our team at Copeland Subaru Hyannis consistently meets your expectations. We look forward to continuing to serve you in the future! Bryan Scarpellini - Managing Partner - (508) 534-2144

April 26, 2025

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Employee Rating

The dealership was clean and efficient. I had no problem scheduling an appointment. People were pleasant to work with More

by cnskye346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

Copeland Subaru Hyannis responded

Thank you for sharing your experience with us! We're glad to hear that our team at Copeland Subaru Hyannis provided a pleasant and efficient visit. We appreciate your feedback and look forward to serving you again in the future! Best, Bryan Scarpellini Managing Partner

April 26, 2025

Dealership Rating
Employee Rating

This is really about the service representatives. Each person was very kind to a grumpy start to the day for me. They are an asset to your dealership. More

by stephanie.york
Recommend Dealer
Yes

Other Employees Tagged: Patrick Packenham , Michelle Martin

Apr 28, 2025

Copeland Subaru Hyannis responded

Stephanie, we're glad to hear that our service representatives at Copeland Subaru Hyannis could turn your day around! Your kind words mean a lot, and we're proud to have such an amazing team. Thanks for sharing your experience with us! Best, Bryan Scarpellini Managing Partner

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