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Cole Ward
Cole Ward at White River Toyota
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Cole Ward

Service Advisor

White River Toyota

303 Sykes Mountain Avenue
White River Jct, VT 05001

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4.9
74 Reviews

I grew up in Thetford, VT and Graduated from The Sharon Academy in 2018. I have been working at White River Toyota since I graduated Highschool and I have really enjoyed working here. I have always been into cars and enjoy working with each and all of my customers everyday helping with their vehicle needs!. When I am not at work, you will find me spending my time outdoors hunting and fishing as I have been doing so since I was little, playing sports or spending time with my two Husky/Golden Pups. I look forward to working with you and making your vehicle buying process very smooth and transparent!

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

4.9

74 Reviews

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74 Reviews of Cole Ward

April 13, 2024

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Employee Rating

They always take care of any issues I have with my vehicle in a timely manner. More

by brownlorraine792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dana Raney, Marty Adams, Luke Mudge

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Apr 15, 2024

White River Toyota responded

Lorraine, Thank you for taking the time to share your feedback - We are so glad to hear that you have enjoyed working with our team to shop and care for your Toyotas, and we look forward to seeing you again when it's time for your Tacoma's next scheduled maintenance visit, Until then, safe travels!

December 19, 2023

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We live two hours away from White River Toyota but call it home for service and now for buying a vehicle. Justin came in on his day off to help us take delivery of our new 2024 4Runner. He is so easy to More

by maryandsusan
Recommend Dealer
Yes

Other Employees Tagged: Nate Ryll, Lincoln Newton, Luke Mudge, Tyler Kotrady, Justin Smith

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Dec 20, 2023

White River Toyota responded

Mary and Susan, Thank you for taking the time to share your feedback, and for making White River Toyota your dealership of choice! We are so glad to hear that you enjoyed working with Justin to shop for and bring home your new 4Runner, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 16, 2023

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Awesome sales department! I worked with Cole award for months and my dream car finally came together! More

by Hanoverlaura
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Recommend Dealer
Yes
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May 17, 2023

White River Toyota responded

Laura, Thank you for taking the time to share your feedback, and congratulations on finding your dream car! We are so glad to hear that you enjoyed working with Cole along the way, and that he was able to make sure everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 15, 2023

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I had an excellent experience. Cole stayed in touch throughout the whole process and made everything easy. More

by amnesty1991
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch

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May 16, 2023

White River Toyota responded

Amnesty, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Cole to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 09, 2023

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He made it easy and had infinite patience with my clumsy attempts at understanding the computer More

by tecumseh889
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch

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May 10, 2023

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Cole to shop for your new Toyota, and that he was able to make sure you were comfortable with all it's features before taking it home! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 28, 2023

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I had an extremely helpful and professional experience. I would definitely recommend working with them! More

by handrew1572
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch

Helpful
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May 05, 2023

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Cole and our team to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 25, 2023

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Cole was professional and friendly. He kept in touch throughout the process and was very open and clear about each step. Very easy to work with. Highly recommended! More

by barkers48
Recommend Dealer
Yes
Helpful
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Apr 26, 2023

White River Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Cole to shop for your new Toyota and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 21, 2023

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Employee Rating

Cole Ward did a fabulous job assisting me in buying a new vehicle. I’ve now bought two vehicles from him as well as a leased vehicle. Cole is knowledgeable, friendly, patient, and very cooperative and unders More

by mblivingston1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marty Adams

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Apr 24, 2023

White River Toyota responded

Thank you for taking the time to share your feedback, and for making White River Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Cole, and that he was able to make shopping for Toyota #3 another smooth experience. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 19, 2023

Dealership Rating
Employee Rating

Dealing with White River Toyota was smooth and low pressure. The sales process was fair and transparent as well. More

by Ben
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hatch

Helpful
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Apr 20, 2023

White River Toyota responded

Ben, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Cole and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 12, 2023

Dealership Rating
Employee Rating

This is our first Toyota purchase and Cole made it a calm comfortable experience. We would definitely do it again. More

by Elizabeth Callahan and Tom Callahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach Roberts

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Mar 13, 2023

White River Toyota responded

Tom and Elizabeth, Thank you for taking the time to share your feedback, and welcome to the Toyota (and White River Toyota) family! We are so glad to hear that you enjoyed working with Cole and our team, and that they were able to make shopping for your new Toyota a smooth and enjoyable experience! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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