Colin Bunting | Page 5

The gang at the Nissan service center at Cherokee Nissan are great! They always do what they say they do and they take good care of my Altima and my Sentra before that are great! They always do what they say they do and they take good care of my Altima and my Sentra before that More

by aubreacarriger Verified Customer Verified Customer

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I called to make an appointment, I spoke with a very nice young lady and gave her the list of issues. I dropped my car off on Monday 8/4 evening for my 8:30 appointment on Tuesday 8/5. I was rudely “greeted” young lady and gave her the list of issues. I dropped my car off on Monday 8/4 evening for my 8:30 appointment on Tuesday 8/5. I was rudely “greeted” by a woman who took my keys but seemed to inconvenienced I asked for help with directions with dropping my vehicle off. I received a text saying I missed my appointment at about 10:30 on Tuesday. I called the dealership to let them know that I received that text and that they have my car and they have had my car since Monday night. The rude lady I gave my keys and name to didn’t pass them on as she said she would. The person I spoke with reassured me that they would find my car and start evaluating it. Then Wednesday came around and I never received a phone call. I had to call. They said that the battery was bad and asked if I wanted to buy another one. I had told them that the sticker on the battery said that I was still in warranty and it should be replaced for free. The gentleman on the phone laughed and said that I was correct and that they were going to put a battery in it and that I was good to come right then and there to pick it up. Before hanging up I asked if the window was working because that was one of the issues I had called out originally the gentleman said yes it’s good to go. I take an Uber to the dealership to pick up my vehicle and it was not fixed. They tell me that they need to keep it another day then I have to come back, so I called another ride to come get me. The next day I don’t receive a phone call so I call them at almost 4 PM asking for an update. They tell me that the battery issue blew the motor in the window and that they had to order part. I then ask them if they can provide a rental car and they said that’s fine and told me to come up to the dealership to get it. I picked up the rental car Wednesday evening Thursday comes around. I don’t hear anything Friday comes around and still don’t hear anything. I called the dealership and ask them if the vehicle is ready they said yes I go pick up the vehicle. everything seems to be working fine, but when I looked underneath the hood, they put a old battery in it with expiration date of the current year. The battery that I had previously had in there had a warranty until the end of 2026 so now I have to call the dealership again and have them give me a battery with a warranty on it just in case it fails again, causing an electrical issue. There was poor communication and a lot of run around. if I didn’t know more about cars I would’ve not thought to look at the battery warranty date. More

by MEGAN_DUCKETT Verified Customer Verified Customer

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I was impressed by the care and prompt service I received at Cherokee County Nissan and Sales Consultant Selena. Selena went way beyond caring for our concerns and assisting us with the purchase of our 2025 at Cherokee County Nissan and Sales Consultant Selena. Selena went way beyond caring for our concerns and assisting us with the purchase of our 2025 Murano. I would recommend Cherokee County Nissan and Selena anytime....and I will. More

by bonniemeares Verified Customer Verified Customer

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I traded in a 2016 Nissan Altima with a little over 100k miles & was able to transfer into a 2024 for a reasonable price. Great Staff all around everyone I dealt with was helpful & respectful with my time miles & was able to transfer into a 2024 for a reasonable price. Great Staff all around everyone I dealt with was helpful & respectful with my time. I will return for another car when trade in time comes around. Rob Johanos was the sales manager. Bryce Berryman worked the loan. Kind Regards, Don Plummer More

by donplum60 Verified Customer Verified Customer

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Service advisors are very communicative and attentive. They completed the service on my vehicle in a timely manner. They completed the service on my vehicle in a timely manner. More

by FEINBERGSAMANTHA79 Verified Customer Verified Customer

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Great service and didn’t take very much time at all! Thank you very much Nissan! Thank you very much Nissan! More

by MATTHEWCORRALES100 Verified Customer Verified Customer

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Excelente servicio, buen trato al cliente,Rápido,eficaz,. ?El 2013 estoy usando sus servicios y en verdad estoy muy agradecida. ?El 2013 estoy usando sus servicios y en verdad estoy muy agradecida. More

by PAULINOMARIA70 Verified Customer Verified Customer

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Jessica was a delight! She was helpful and friendly. She kept me informed about my vehicle and was courteous and professional. I will definitely be taking my truck back to She was helpful and friendly. She kept me informed about my vehicle and was courteous and professional. I will definitely be taking my truck back to her for all my needs. More

by ALBERT.JONES Verified Customer Verified Customer

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Generally love it. But Monday brought in with low tire pressure. Tuesday, pressure low again. Wednesday, was told back tire was on bare wire. That got missed on Mo But Monday brought in with low tire pressure. Tuesday, pressure low again. Wednesday, was told back tire was on bare wire. That got missed on Monday. That’s really dangerous for me. Pretty please take enough time not to miss something like that. Otherwise, nothing but love here. More

by PEPPER69FUN Verified Customer Verified Customer

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Great service, quick and efficient. understood all my needs and answered all my questions. would recommend. understood all my needs and answered all my questions. would recommend. More

by colinbuntingj Verified Customer Verified Customer

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