Colin Simmons | Page 227

90k mile checkup I have been coming to this service center since approximately 2001 and will keep returning. The work was done in a timely manner. The cost quoted to m I have been coming to this service center since approximately 2001 and will keep returning. The work was done in a timely manner. The cost quoted to me was the actual cost. More

by GEEGEEX2 Verified Customer Verified Customer

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Professional as always. Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services Went in for an oil change and was out before i knew it. Professional and courteous like always. Wasn't pressured into any other services More

by POSTALWOLF72 Verified Customer Verified Customer

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30,000 miles maintenance on my Sonata Sport I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car runnin I brought my car in for the 30000 miles factory required maintenance. The service department staff explained what was necessary to keep my car running smoothly. The service was completed in a timely manner and the service representative listened to my concerns and provided helpful tips on safe and preventive maintenance. While waiting on my car. I was able to relax in the dealership comfortable waiting room and enjoy a cup of coffee. When the services was completed, my car was washed. Family Hyundai provides topnotches customer service. More

by gerald181 Verified Customer Verified Customer

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The service was very very slow. Unacceptable length of time The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmon The shop was empty with only one customer in the waiting area. Yet, 90 minutes for an oil change? Ridiculous. All that aside, kudos to Colin Simmons for his friendly, positive, professionalism. He was the silver lining in this otherwise unsatisfactory service visit. More

by NJLEISTRA Verified Customer Verified Customer

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Review I come from Chicago and don't mind the drive, because the service department does excellent work here. Pretty much, no complaints. Good Job Hyundai of I come from Chicago and don't mind the drive, because the service department does excellent work here. Pretty much, no complaints. Good Job Hyundai of Tinley Park. More

by qmcfadden1983.qm Verified Customer Verified Customer

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Great Dealer My visit to Family Hyundai was because of a steering issue which was quickly taken care of but I was called back because my airbag had a recall. Overa My visit to Family Hyundai was because of a steering issue which was quickly taken care of but I was called back because my airbag had a recall. Overall great visit and will go back once I need more service. More

by Polmar Verified Customer Verified Customer

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Redeemed! I had a serious issue with my last visit prior to the 9/14 visit. Colin has redeemed your service facility in my eyes. I will from now on only be de I had a serious issue with my last visit prior to the 9/14 visit. Colin has redeemed your service facility in my eyes. I will from now on only be dealing with him regarding my car care. He is very attentive, responsive and seemingly caring about the service he provides. He is the reason and only reason i will be returning in the future. More

by KEVINJOHANSON Verified Customer Verified Customer

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Super customer service ALWAYS!!! My experience at Family Hyundai has been nothing but ABSOLUTELY WONDERFUL!! The tech is ALWAYS courteous and keeps me updated and informed about the s My experience at Family Hyundai has been nothing but ABSOLUTELY WONDERFUL!! The tech is ALWAYS courteous and keeps me updated and informed about the status of my vehicle. More

by GAILCBRADLEY Verified Customer Verified Customer

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Professional and Inviting Environment Family Hyundai provided me with a warm and inviting environment when I was looking to purchase a new vehicle. Jerry Lacy was a great salesman and made Family Hyundai provided me with a warm and inviting environment when I was looking to purchase a new vehicle. Jerry Lacy was a great salesman and made me feel very comfortable. Jerry took care of me and made sure everything was handled appropriately. I would recommend this car dealership to anyone! More

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An Honest Review My husband and I felt like we were VIPS THAT day. The sales staff was very attentive to all of our questions, needs and concerns. The service manage My husband and I felt like we were VIPS THAT day. The sales staff was very attentive to all of our questions, needs and concerns. The service manager could use a class on how to talk to the customers. More

by sharonleon Verified Customer Verified Customer

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