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64 Reviews
Write a Review64 Reviews of Colleen Nihlean
April 26, 2024
great attentive professional service. competent service personal. never any pressures applied when visiting this show room either for service or buying a vehicle. competent service personal. never any pressures applied when visiting this show room either for service or buying a vehicle. More
April 16, 2024
Colleen Nihlean was excellent. She provided me insight about the Rewards Program during my checkup that saved me $75.00 on my maintenance visit. In addition, she kept my appointmen She provided me insight about the Rewards Program during my checkup that saved me $75.00 on my maintenance visit. In addition, she kept my appointment on time to allow me to meet a second appointment, Colleen was warm and friendly. More
Other Employees Tagged: Dana Dorian
April 13, 2024
Good keep up the good work Y0u will be fine . thank you see you next time thank you see you next time More
Other Employees Tagged: Dana Dorian
April 12, 2024
You guys are one of the best. Collen is professional in her approach, she follows upas promised. The mechnics gets to the root of the problem. Not only that they let you know wh Collen is professional in her approach, she follows upas promised. The mechnics gets to the root of the problem. Not only that they let you know what needs to be done to get ahead of future problems. More
April 11, 2024
Very nice and efficient and I always have had an easy visit and would recommend to everyone visit and would recommend to everyone More
Other Employees Tagged: Chris Dazzo, Austin LaSusa, Jenny Baier, Carl Grace
April 09, 2024
I purchased a 2019 Tahoe used from your dealership less than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your servic than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your service department walked me through the process on getting the Tahoe there [towed] and diagnosed. While I was unhappy at the start, I became very impressed with the communication, the work you all did with the Warranty company, and the constant status updates and quick questions/decisions that were made. That was all thanks to Colleen. She became the go-to person to manage the entire situation, she kept me informed at all steps, and was a godsend for navigating this mess. Made all the difference in the world in turning a frustrating situation into one with a resolution and positive feeling. Another problem came up during the repair and she worked on getting Manager approval to fix it at Apple's cost [wasn't covered under the Extended Warranty, but Apple made good since it shouldn't have been a problem after less than 2 years]. That left a positive impression on me as well. So high praise for everyone at Apple, particularly Colleen! My only other comment is a minor one, but when I picked up my vehicle the inside looked like all kinds of work and service personnel were in/out of the car for days. Floor mats were left muddy/dirty, outside was dirty. A quick clean/wipe and outside rinse/wash would be a nice touch to leave for your customers as well as the excellent service. More
April 08, 2024
The service is always great. The writers are superb. The mechanics are the best in the south suburban area. ! The writers are superb. The mechanics are the best in the south suburban area. ! More
Other Employees Tagged: Chuck Tresp, JASON ZIELINSKI, Carl Grace, Walter Glogowski, Emily Kennedy, Jeff Hir, Adam Hellman, Jose Gonzalez
April 04, 2024
Always a pleasure. Everyone is helpful and evey department is full of information. Thanks Apple Chevy Everyone is helpful and evey department is full of information. Thanks Apple Chevy More
Other Employees Tagged: Chet Palumbo, Chuck Tresp, JASON ZIELINSKI, Walter Glogowski