Colleen Nihlean | Page 2

Apple Chevy never disappoints. They are a top notch dealership. Colleen was awesome. John Alfie is the best! They are a top notch dealership. Colleen was awesome. John Alfie is the best! More

by DOCFAMILY Verified Customer Verified Customer

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Colleen Nihlean was excellent. She provided me insight about the Rewards Program during my checkup that saved me $75.00 on my maintenance visit. In addition, she kept my appointmen She provided me insight about the Rewards Program during my checkup that saved me $75.00 on my maintenance visit. In addition, she kept my appointment on time to allow me to meet a second appointment, Colleen was warm and friendly. More

by marthashine Verified Customer Verified Customer

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Good keep up the good work Y0u will be fine . thank you see you next time thank you see you next time More

by robert8150 Verified Customer Verified Customer

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You guys are one of the best. Collen is professional in her approach, she follows upas promised. The mechnics gets to the root of the problem. Not only that they let you know wh Collen is professional in her approach, she follows upas promised. The mechnics gets to the root of the problem. Not only that they let you know what needs to be done to get ahead of future problems. More

by lucindarbranch Verified Customer Verified Customer

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Very nice and efficient and I always have had an easy visit and would recommend to everyone visit and would recommend to everyone More

by ratbbdn Verified Customer Verified Customer

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I purchased a 2019 Tahoe used from your dealership less than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your servic than two years ago. With only 57,000 miles, the entire transmission needed replacing. Thankfully I had purchased an extended warranty and your service department walked me through the process on getting the Tahoe there [towed] and diagnosed. While I was unhappy at the start, I became very impressed with the communication, the work you all did with the Warranty company, and the constant status updates and quick questions/decisions that were made. That was all thanks to Colleen. She became the go-to person to manage the entire situation, she kept me informed at all steps, and was a godsend for navigating this mess. Made all the difference in the world in turning a frustrating situation into one with a resolution and positive feeling. Another problem came up during the repair and she worked on getting Manager approval to fix it at Apple's cost [wasn't covered under the Extended Warranty, but Apple made good since it shouldn't have been a problem after less than 2 years]. That left a positive impression on me as well. So high praise for everyone at Apple, particularly Colleen! My only other comment is a minor one, but when I picked up my vehicle the inside looked like all kinds of work and service personnel were in/out of the car for days. Floor mats were left muddy/dirty, outside was dirty. A quick clean/wipe and outside rinse/wash would be a nice touch to leave for your customers as well as the excellent service. More

by joe@thekuchtas.com Verified Customer Verified Customer

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The service is always great. The writers are superb. The mechanics are the best in the south suburban area. ! The writers are superb. The mechanics are the best in the south suburban area. ! More

by thomas R murnane Verified Customer Verified Customer

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Prompt, professional and a pleasure to work with. Colleen was a pleasure to work with. Colleen was a pleasure to work with. More

by kalch111 Verified Customer Verified Customer

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Always a pleasure. Everyone is helpful and evey department is full of information. Thanks Apple Chevy Everyone is helpful and evey department is full of information. Thanks Apple Chevy More

by buster71195 Verified Customer Verified Customer

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They were friendly and nice. They did a great job repairing my suv. They were also fast. Didn't take long. They did a great job repairing my suv. They were also fast. Didn't take long. More

by Hardyrick1 Verified Customer Verified Customer

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