Collin Hodgkinson

I recently traded in my car and purchased a new one at Mentor Volkswagen, and the entire experience was truly exceptional from start to finish. The team made the trade-in process smooth, transparent, and Mentor Volkswagen, and the entire experience was truly exceptional from start to finish. The team made the trade-in process smooth, transparent, and stress-free—no surprises, no pressure, just honest guidance and great communication. Everyone I worked with was friendly, knowledgeable, and genuinely invested in helping me find the right vehicle. They took the time to answer all my questions, walk me through every detail, and ensure I felt confident in my decision. I couldn’t be happier with my new car—it’s exactly what I was looking for! If you’re considering a trade-in or shopping for a new vehicle, I highly recommend Mentor Volkswagen. Their professionalism, customer service, and commitment to making the process easy are truly top-notch. More

by HERSMAN2019 Verified Customer Verified Customer

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Sean Palko is great , appreciate getting deal done via phone and text. Great service department phone and text. Great service department More

by AutumnsBenz Verified Customer Verified Customer

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Everything is OK except the pricing. When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $ When I scheduled the service, the representative didn't provide a quote and only disclosed an estimate upon drop-off. I was told the total would be $495 for an engine oil change, wheel alignment, and tyre rotation. I had no choice but to accept, as I was dropping my car off in the morning and my colleague was waiting outside to give me a lift to work. It's ridiculous to charge $299.95 for an alignment. I feel like I've been scammed, and I will never use this service again. More

by SKLIARMIKE Verified Customer Verified Customer

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Pleasant a very professional. Comfortable waiting area, updates as my car was being worked on. Outstanding service. Comfortable waiting area, updates as my car was being worked on. Outstanding service. More

by sheila_mobley Verified Customer Verified Customer

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Quick, professional, and super friendly. Comfortable waiting area, updates as the vehicle is being worked on, and top notch work. Comfortable waiting area, updates as the vehicle is being worked on, and top notch work. More

by ambertah Verified Customer Verified Customer

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Always outstanding service from sales, Sales, to Service, to Finance. They go above and beyond! to Finance. They go above and beyond! More

by MOMBUXX Verified Customer Verified Customer

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Professional, friendly and quick service! Visited with my sales guy about family and upcoming VW opportunities. Visited with my sales guy about family and upcoming VW opportunities. More

by sbutsko Verified Customer Verified Customer

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The service personnel are always professional and helpful. I would not go anywhere else for service. helpful. I would not go anywhere else for service. More

by kristin823 Verified Customer Verified Customer

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Always friendly. Great customer service. Treated like family . Very trustworthy. Would not shop anywhere else. Great customer service. Treated like family . Very trustworthy. Would not shop anywhere else. More

by go_tribe Verified Customer Verified Customer

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Service here is always with the greatest professionalism, on time and efficient. I would not go anywhere else. on time and efficient. I would not go anywhere else. More

by ACALI0 Verified Customer Verified Customer

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