Collin Mello
Collin Mello at New Motors Ford

Collin Mello | Page 2

Service Advisor

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
444 Reviews
4.8

444 Reviews

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444 Reviews of Collin Mello

October 20, 2026

Dealership Rating
Employee Rating

I have been a customer of Ferrando (now New Motors) Ford for decades. I recently purchased a new (to me) Escape Platinum and I couldn't be happier with the vehicle and sales team. My salesmen were knowledg More

by RaeLee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2026

New Motors Ford responded

Thank you for your kind words! We're so pleased that you found the perfect vehicle and had a positive experience with our sales team. It's wonderful to hear that Arlen and the service department have consistently provided reliable service. We appreciate your loyalty and look forward to serving you again!

October 18, 2026

Dealership Rating
Employee Rating

Service was great. Got my vehicle in promptly and worked on. I would recommend to other people. More

by lazman88
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 19, 2026

New Motors Ford responded

Thank you for your kind words! It's fantastic to know that our prompt service met your expectations. We value your recommendation and are committed to providing reliable and quality service. Visit us again soon!

October 16, 2026

Dealership Rating
Employee Rating

I have been a customer of this dealership for 10 years and have always loved the service I have gotten from the service department and the sales department. I have bought three vehicles from this dealersh More

by RDLSUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

Oct 19, 2026

New Motors Ford responded

Thank you for your wonderful review and for being a loyal client for 10 years. We're glad to hear that our team has consistently respected your loyalty and provided excellent service. We look forward to continuing to meet your needs in the future.

October 13, 2026

Dealership Rating
Employee Rating

Colin is the face of the Service Department! He is always available to help and listen to us. He always guides me in the right direction with our cars. I trust him and that's huge ! More

by emhokaj
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 14, 2026

New Motors Ford responded

Thanks for sharing your experience! We're delighted that Colin has been able to assist you effectively. Trust and expertise are key to our service, and we're pleased to have earned yours. We look forward to your next visit!

October 13, 2026

Dealership Rating
Employee Rating

Really good. Excellent customer service, very friendly staff, speedy turnaround Will come back for my next appointment More

by Cavenbuell00
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 13, 2026

New Motors Ford responded

Thank you for sharing your positive experience! We're happy to know our team provided excellent service and a speedy turnaround. We look forward to serving you again!

October 12, 2026

Dealership Rating
Employee Rating

Great service, explained everything well and Fair pricing. They are very convenient, knowledgeable and explained everything well. More

by Gregg Bronco
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 12, 2026

New Motors Ford responded

Gregg, thank you for your wonderful feedback! We're thrilled to hear that you found our service convenient and our team knowledgeable. We pride ourselves on transparency and are glad it showed. We look forward to welcoming you back!

October 11, 2026

Dealership Rating
Employee Rating

When parts finally arrived the repairs were completed as promised. Earlier than expected! Good service people - committed! More

by Jeffrey
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 12, 2026

New Motors Ford responded

Jeffrey, we're delighted to know that you had a positive experience with our service team. Completing repairs ahead of schedule is part of our commitment to reliability. Thank you for your kind words!

October 10, 2026

Dealership Rating
Employee Rating

Everyone is friendly and respectful Customer waiting area is clean and comfortable with free coffee More

by Hotrod78
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 12, 2026

New Motors Ford responded

Thank you for your feedback. We're glad to hear you found our team friendly and enjoyed the clean waiting area. We strive for excellence and hope to enhance your experience further on your next visit.

October 10, 2026

Dealership Rating
Employee Rating

The service department is the reason we keep coming back to this dealership. We wouldn't trust our vehicle with anybody else. They always steer us in the right direction and take care of our car like it's t More

by HEYROSIE12
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 12, 2026

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that Arlen and Collin have provided you with such informative and polite service. Your trust in our service department is greatly appreciated, and we look forward to continuing to care for your vehicle with the same level of expertise and reliability.

October 06, 2026

Dealership Rating
Employee Rating

Mechanics very efficient and competent. Amount of time required was reasonable. Very pleased with entire experience. More

by Lasher
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 07, 2026

New Motors Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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