Collin Mello
Collin Mello at New Motors Ford

Collin Mello | Page 2

Service Advisor

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
419 Reviews
4.8

419 Reviews

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419 Reviews of Collin Mello

August 05, 2026

Dealership Rating
Employee Rating

Have had a rough experience with our van. The service dept. had it in for over 6 months diagnosing, re-diagnosing, and replacing parts without any real certainty of the issue. Needless to say More

by greg@erieapparel.co
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2026

New Motors Ford responded

Greg, we're sorry for the inconvenience and frustration caused by the ongoing issues with your van. Please feel free to email us at social@newmotorsbmw.com with your contact information so we can address your concerns directly. We strive for quality and reliability in our service.

August 04, 2026

Dealership Rating
Employee Rating

I don't have issues with the dealership, purchased two vehicles from there, this one is dead at 150000? More

by M109brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

New Motors Ford responded

Thank you for your feedback and for choosing us for your vehicle purchases. We understand your concern and are here to support you with any issues. We appreciate your trust and look forward to assisting you further.

August 01, 2026

Dealership Rating
Employee Rating

Collin always takes really good care of my and my vehicles. He is a super nice guy, very friendly, professional yet kind and considerate. He knows how to treat people and has a lot of repeat customer More

by MARKJMEYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Shawn Haas

Sep 10, 2026

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to know that Collin's friendly and professional service has made a lasting impression. Your satisfaction is important to us, and we can't wait to welcome you back to New Motors Ford!

July 30, 2026

Dealership Rating
Employee Rating

Took care of everything that was needed. Was happy it was quick and they gave a loaner More

by Khime1
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

July 29, 2026

Dealership Rating
Employee Rating

Ferrando Ford service department is always friendly and efficient. Collin made sure to research my recall issue and was prepared for any potential issue that could arise. He nailed it! More

by LincolnGirl710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

July 28, 2026

Dealership Rating
Employee Rating

great to deal with. would always go to their service department. good prices and friendly More

by LBDANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

July 26, 2026

Dealership Rating
Employee Rating

Always a pleasure to go to Fernando Ford polite,experienced personnel Always BEST DEALERSHIP IN THE AREA. More

by arnehelgesen0
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

July 24, 2026

Dealership Rating
Employee Rating

We always trust the service department to deal with us fairly. That is important to us. More

by skeleigh
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

July 24, 2026

Dealership Rating
Employee Rating

We always trust the service department to deal with us fairly. That is important to us. More

by skeleigh
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

July 18, 2026

Dealership Rating
Employee Rating

I couldn’t be more pleased with Bob Ferrando Ford. The service department is courteous, and reliable. They accommodate my busy calendar, and finish the work within the estimated time frame. I highly r More

by Lynn Yusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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