Collin Mello
Collin Mello at New Motors Ford

Collin Mello | Page 2

Service Advisor

New Motors Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
434 Reviews
4.8

434 Reviews

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434 Reviews of Collin Mello

October 04, 2026

Dealership Rating
Employee Rating

Because of new computers and new phones it took them a few weeks to get going. But once they got going they have been excellent they have been fast and we had our recall done quickly thank you New Motors More

by paulaldridge033
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 06, 2026

New Motors Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 04, 2026

Dealership Rating
Employee Rating

Customer lounge clean well lit and comfortable seating. Service personnel friendly and efficient. It was a good experience overall. More

by DHIGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

Oct 06, 2026

New Motors Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 03, 2026

Dealership Rating
Employee Rating

Colby Pecorella did another amazing job servicing my vehicle! Colby Pecorella did another amazing job servicing my vehicle! He always trust worthy and honest on what it needs and doesn't need! More

by Paul
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 06, 2026

New Motors Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 02, 2026

Dealership Rating
Employee Rating

I presented for inspection on my 2019 F150. They were able to accommodate my appointment and get my truck inspected efficiently. I always appreciate the friendliness and professionalism provide More

by ASTARR81
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Oct 06, 2026

New Motors Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 01, 2026

Dealership Rating
Employee Rating

Pleasant and timely. No problems.. nothing more to say. Have a nice day today and every day More

by dramy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

Oct 01, 2026

New Motors Ford responded

Thank you for sharing your positive experience! We're glad everything went smoothly and on time. Your feedback reinforces our commitment to quality service. Enjoy your day!

September 28, 2026

Dealership Rating
Employee Rating

They were very helpful and kind. They made us aware of what we just purchased and what we have that we can do for service. More

by kboxer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

Sep 29, 2026

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team was helpful and kind during your visit. We pride ourselves on transparency and expertise. We look forward to welcoming you back for future services.

September 27, 2026

Dealership Rating
Employee Rating

Quick response rate, great servicing. They were quick to answer any questions I may have had. More

by taytaypeyton13
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Sep 28, 2026

New Motors Ford responded

Thank you for your wonderful feedback! We're thrilled to hear you appreciated our quick response and great servicing. Our commitment to quality and expertise is what drives us. We look forward to welcoming you back soon!

September 26, 2026

Dealership Rating
Employee Rating

Jeremy and Collin were so wonderful to work with! Got me in as quickly as possible, were kind and asked all the right questions. It was a great experience thank you guys so much! More

by Chelseyjroberts
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Sep 28, 2026

New Motors Ford responded

It's wonderful to know that Jeremy and Collin made your visit a great one. We appreciate your kind words and are committed to maintaining the quality and reliability you experienced. We hope to serve you again in the future!

September 26, 2026

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Employee Rating

It's the only place I take my 11 year old Lincoln Mkx for service. It runs good because the service dept is good. More

by Debbie
Recommend Dealer
Yes

Other Employees Tagged: Collin Mello

Sep 28, 2026

New Motors Ford responded

Thank you for trusting us with your Lincoln MKX's service needs. We're thrilled to hear that our service department has met your expectations and kept your vehicle running smoothly. We look forward to continuing to provide you with reliable and quality service.

September 23, 2026

Dealership Rating
Employee Rating

answering machine needs some work on. over all like before great service thank you s More

by jaygrafius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

Sep 23, 2026

New Motors Ford responded

Jay, we're grateful for your review and happy to hear you enjoyed our service. Your comments on the answering machine are noted, and we'll strive to enhance it. Visit us again soon!

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