Collin Mello
Collin Mello at Bob Ferrando Ford

Collin Mello | Page 21

Service Advisor

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.8
383 Reviews
4.8

383 Reviews

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383 Reviews of Collin Mello

August 20, 2024

Dealership Rating
Employee Rating

Have always had great service at Ferrando’s and this was no exception. If things come up while working on my vehicle they let me know and take care of the problem. More

by LEE6295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney , Steven McInchak

August 17, 2024

Dealership Rating
Employee Rating

Great service prices and wash. Everyone very easy to work with and they di a great job More

by SCHREF
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

August 17, 2024

Dealership Rating
Employee Rating

They did a good job. And thanks for the coupons. Love my car. Have a good day. More

by JOSIE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

August 07, 2024

Dealership Rating
Employee Rating

Went there to have a sync update done and they also found a recall and they took care of that also. The service manager was outstanding and I may start going there for all my service work because of the exce More

by irlutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

August 07, 2024

Dealership Rating
Employee Rating

Ferrando Ford has got to have the best service department in the tri state area. That’s how I’d rate them 👍 More

by T King
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird, John Barney

July 19, 2024

Dealership Rating
Employee Rating

The tall older service guy back at the service desk! He is very rude. I have had several instances with him. I have been a customer for about 20 years. If I can I will deal with Arlen if I spelled that More

by Bshaffer17
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

July 11, 2024

Dealership Rating
Employee Rating

Our car cut out several times on the way home from Ohio. We pulled into the service area of Bob Fernando’s Girard dealership, and were treated with courtesy. They made us feel our problem could be handled q More

by sam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 21, 2024

Dealership Rating
Employee Rating

Do a good job . But expected car washed after last service but was not done . More

by Scottgren38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Barney, Taylor Irvin , Steven McInchak

June 21, 2024

Dealership Rating
Employee Rating

The team was phenomenal at diagnosing the car problem and coming up with a solution despite back orders on parts. The daily updates were much appreciated! Thank you for getting our car up and running well! More

by gurdaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

The service department is top-notch and really seems to know what they’re talking about. We haven’t had any bad luck with them so far. The only thing that we were concerned about is that the new tires wer More

by HEYROSIE12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arlen Bird

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