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Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 51

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
699 Reviews
4.8

699 Reviews

Write a Review

699 Reviews of Collin Romer

June 23, 2022

Dealership Rating
Employee Rating

Fast and friendly service. My car was well taken care of! We will be back. More

by victoriaasullivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

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Jun 24, 2022

Dana Ford Lincoln responded

Each and every day we strive to be excellent. Ratings like yours are always the goal. Thank you for taking time out of your busy day to recognize us. - Dana Ford

June 16, 2022

Dealership Rating
Employee Rating

Poor follow up, car was held for two rental wasn't offered. The service team never provided final paperwork on services provided. More

by rjrnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Print
Jun 21, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jun 21, 2022

rjrnet responded

Poor follow up never received documentation on services rendered as requested.

June 15, 2022

Dealership Rating
Employee Rating

An excellent service. You repaired even more of what I thought it was wrong in my car. More

by cssancheza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony Garrick, Felix Gonzalez, Douglas Hansen

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Jun 16, 2022

Dana Ford Lincoln responded

Thank you for rating Dana Ford five stars! We're happy to hear we've earned your business!

June 10, 2022

Dealership Rating
Employee Rating

Curteous . veru knowlegiible . But a bit pricey.would recomend to others .they work around your time scudule make you Feel like family More

by salmozz
Customer Service
Recommend Dealer
Yes
Print
Jun 10, 2022

Dana Ford Lincoln responded

We appreciate your honest feedback and recommendation! We hope we can provide five-star care to you next time you're visiting Dana Ford!

May 23, 2022

Dealership Rating
Employee Rating

Very helpful and knowledgeable, cared about my concerns will be returning for any future repairs More

by CBEYER117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan

Print
May 23, 2022

Dana Ford Lincoln responded

Thank you for visiting us here at Dana Ford! We appreciate your positive feedback and look forward to serving you again in the future!

May 21, 2022

Dealership Rating
Employee Rating

Took the car in for parking sensors they said I pushed it in which I didn’t I don’t know how it happened. I feel it should of been taken care of under warranty More

by angelodny
Customer Service
Friendliness
Recommend Dealer
No
Print
May 23, 2022

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

May 20, 2022

Dealership Rating
Employee Rating

The staff at Dana always makes having my car serviced so easy and they are all great people! More

by Short28729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Keith Curran , Danielle Barbaria, Anthony Garrick, Felix Gonzalez

Print
May 24, 2022

Dana Ford Lincoln responded

It's great to hear that the Dana Ford team has made your service experiences easier! Thank you for being a loyal customer!

May 20, 2022

Dealership Rating
Employee Rating

Diagnosis my car and waiting for parts ! GreaT job they do . Very helpful when there is a problem More

by joep5458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Print
May 23, 2022

Dana Ford Lincoln responded

We're pleased we could help take care of this, Joe! Thank you for trusting Dana Ford to provide five-star care!

May 20, 2022

Dealership Rating
Employee Rating

Minor service ,only oil change . If I need a lot of work done and they did it timely and efficiently ….I would give 5 More

by bigfunzi
Recommend Dealer
Yes
Print
May 24, 2022

Dana Ford Lincoln responded

Thank you for your review. We hope to provide you with a 5-star service next time at Dana Ford!

May 18, 2022

Dealership Rating
Employee Rating

The rep greeted me promptly and and politely. The mechanic that worked on my car was pleasant and explained everything . More

by maryleecavaioli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Lori Allotta , Anthony Garrick, Felix Gonzalez, Danielle Morales, Harley Schick

Print
May 18, 2022

Dana Ford Lincoln responded

Thank you for your review, Mary! We're so happy that our team took excellent care of you! See you next time at Dana Ford!

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