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Diane Creazzo
Diane Creazzo at Dana Ford Lincoln
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Diane Creazzo

BDC Service Representative

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.6
175 Reviews
4.6

175 Reviews

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175 Reviews of Diane Creazzo

March 04, 2024

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Employee Rating

Always a pleasure at Dana. I will be scheduling some recall work on one of my 2 Fusions soon More

by Aja1954
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Mar 04, 2024

Dana Ford Lincoln responded

We're so glad to hear you feel confident bringing your vehicle to us, Aja! We look forward to seeing you and your Fusions at your recall appointments! Thank you! - Dana Ford

February 25, 2024

Dealership Rating
Employee Rating

Always a pleasure at Dana, great and courteous service. I have 3 cars all purchased and maintained by Dana all are in great running condition. More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Feb 26, 2024

Dana Ford Lincoln responded

Hi! We're delighted to know that you had consistently great experiences with us at Dana Ford. It's our pleasure to help keep your vehicles in top shape! Thanks for choosing us for all of your car needs.

February 05, 2024

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Employee Rating

As always great and courteous service, everything repaired works perfectly. Always a pleasure doing business with Dana Ford More

by Aja1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Feb 05, 2024

Dana Ford Lincoln responded

We're glad to know you had a great experience with us at Dana Ford! Thanks for your kind words about our service. We look forward to continuing to do business with you in the future! Drive safely!

February 01, 2024

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Employee Rating

Disappointed every single time,makes you drop car that’s was supposed to be gold certified and spent two weeks there with no loaner till last day.never will go back More

by legend3construction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , John Lomando , Diana Latella

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Feb 01, 2024

Dana Ford Lincoln responded

Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss these concerns with you in greater detail. If you could please reach out to me directly at your earliest convenience, I would very much appreciate it. Respectfully, Keith Curran - Service Director - 718-983-8700 ext 297

January 28, 2024

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Hello I’ve been back to Dana Lincoln a few times and every time I have gone there for Service I have gotten the red carpet. They are very reliable and also respectful. The next time I have to purchase a More

by harleyjoe3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Jan 29, 2024

Dana Ford Lincoln responded

We're delighted to know that you've consistently received top-notch service at Dana Ford. We appreciate your trust in us and look forward to assisting with your next car purchase when the time comes!

December 22, 2023

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Employee Rating

My service appointment was handled efficiently and completed above expectations. Friendly staff and quick service, gret job to all! More

by jimmyjm2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Dec 27, 2023

Dana Ford Lincoln responded

Hey Jimmy, thank you for choosing us! We'll see you next time. Safe travels!- The Dana Ford Team

December 16, 2023

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Dana Ford , I’ve been a customer since 2009 , always great service for my cars, I always choose Dana Ford In Staten Island , never had any problems. I’m a true customer. More

by dcioffi1203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Dec 18, 2023

Dana Ford Lincoln responded

Hi D Cioffi ! We're delighted to know you have been with us since 2009 and have consistently received great service for your cars at Dana Ford. We appreciate your loyalty and look forward to serving you in the future!

December 08, 2023

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Employee Rating

The facility is clean and beautiful. Staff is always helpful and generous with their time. More

by MBULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Dec 11, 2023

Dana Ford Lincoln responded

Thank you for the wonderful review! Our Dana Ford team is grateful for your support and looks forward to seeing you next time!

December 03, 2023

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Employee Rating

They were very courteous and honest about how long the service would take on my vehicle. More

by vinjodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

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Dec 05, 2023

Dana Ford Lincoln responded

Hi Vinjodi! Thank you for leaving us this five-star review and kind words about our service team at Dana Ford! We'll see you next time!

November 28, 2023

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Employee Rating

Great service, great staff. Gave me an accurate time at which my car will be ready for pickup. I didn’t get a complimentary car wash this time though. Thank you guys for all you More

by thomas.sengel92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Lori Allotta, Irma Jace , Joseph Castera , John Lomando , Diana Latella

Helpful
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Nov 28, 2023

Dana Ford Lincoln responded

Thomas, we're glad to know you appreciated our service and staff at Dana Ford. We aim for perfection every time so sorry about missing the car wash this time around. Thanks for your understanding and support!

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