Collin Romer
Collin Romer at Dana Ford Lincoln

Collin Romer | Page 67

Service Advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
673 Reviews
4.8

673 Reviews

Write a Review

673 Reviews of Collin Romer

April 14, 2021

Dealership Rating
Employee Rating

They checked and corrected the mechanical problems with the vehicle. I only have one problem with the dealership. They had taken photos of my vehicle when they picked it up from me. Then when they had it a More

by ROSE.MULCAHEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Dana Ford Lincoln responded

Thanks for the review, Rose! We appreciate you taking the time to come see us and leave us this review. If you have any questions or concerns, please feel free to reach out to our service team when you have the time. Thank you! - Dana Ford

April 07, 2021

Dealership Rating
Employee Rating

Great experience. Very easy to work with, in and out quickly, took care of everything, care was clean after, never had any issues dealing with service More

by rscalici123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Varela

Apr 08, 2021

Dana Ford Lincoln responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Dana Ford!

April 06, 2021

Dealership Rating
Employee Rating

Very difficult to reach by phone. Difficult to get appointments within a week or two. Brought in for new windshield wipers and had to wait an hour and a half. On the phone they said I would be in and More

by ITBARON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 29, 2021

Dana Ford Lincoln responded

We sincerely apologize for this experience. We try to accommodate all of our customers the best we can, but it sounds like we missed the mark here. Please don't hesitate to reach out if you wish to discuss this any further, Keith Curran - Service Director - 718-983-8700 ext 297

April 02, 2021

Dealership Rating
Employee Rating

Colin, Patrick and Michael were courteous and responsive. I appreciated that they were straight with me when there were some delays getting parts. Overall, a very positive experience. More

by charlie56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Ciotola, Nicholas Squeo, Michael Varela

Apr 02, 2021

Dana Ford Lincoln responded

We are so glad that you had a positive experience! Dana Ford is super proud of our team and we love to hear that they are courteous and responsive.

March 30, 2021

Dealership Rating
Employee Rating

Professional and organized. Comfortable waiting room and price of the service was reasonable. My Service Advisor was friendly and professional. Overall it was a pleasant experience. More

by Billmac711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cashier was friendly and professional. She was a pleasure to deal with.

Apr 01, 2021

Dana Ford Lincoln responded

Thanks for the great review! We're glad our team provided such a stellar experience during your trip to our service center! We appreciate your confidence in our team and look forward to seeing you next time! - Dana Ford

March 29, 2021

Dealership Rating
Employee Rating

Service from the Valet, updates throughout the bday and a timely return and follow up were excellent. The staff are courteous and knowledgeable and pleasant. More

by D405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan , Danielle Barbaria, Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Michael Varela, Robert the Valet is excellent

Mar 31, 2021

Dana Ford Lincoln responded

Thanks for choosing Dana Ford for your service needs! We're glad we could deliver an excellent experience and we hope to work with you again in the future!

March 22, 2021

Dealership Rating
Employee Rating

I brought my Ford Fusion in on March 19 for general maintenance work, Was checked in and taken care of by Collin, He was very professional and courteous. Work was completed in a timely fashion. Very More

by Mark A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021

Dana Ford Lincoln responded

Thanks for trusting Collin and the Dana Ford service team! It was our pleasure to take care of you and we look forward to your next visit!

March 18, 2021

Dealership Rating
Employee Rating

From my first contact to schedule a service appointment to the moment my car was returned to me, each and every individual at Dana Ford I came in contact with was helpful, patient and professional. They m More

by zusettelaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2021

Dana Ford Lincoln responded

That's whats we like to hear! We're so thrilled that our team at Dana Ford could deliver excellent service from beginning to end!

March 17, 2021

Dealership Rating
Employee Rating

Excellent service Dana is great please to have your car serviced I would only deal with Dana thank you for your great service have great day. More

by franklati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Sibbio, Hazem Radwan , Danielle Barbaria, Katiey Choi, Patrick Ciotola, Patricia Farag, Jasmine Jackson, Theresa McMahon, Michael Varela

Mar 17, 2021

Dana Ford Lincoln responded

We are honored to receive your support, thank you! - Dana Ford Team

March 12, 2021

Dealership Rating
Employee Rating

The experience was better than any experience I have had everything worked out perfect for me thank you so very much I will be getting another call from you soon More

by Lawrencejohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Sauber, Frank Sinatra , Michael Varela

Mar 15, 2021

Dana Ford Lincoln responded

Thank you for your five-star review! We're glad to hear our team gave you such a positive experience and we look forward to seeing you again! Take care! - Dana Ford

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