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Colton Powers
Colton Powers at Toyota of Des Moines
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Colton Powers | Page 9

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
115 Reviews
4.7

115 Reviews

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115 Reviews of Colton Powers

October 13, 2023

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Employee Rating

Very professional. Fast and affordable. Really appreciate the video and all the details the service tech provides. More

by damowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Oct 13, 2023

Toyota of Des Moines responded

We believe that it is important to keep our customers informed about the work that we are doing on their vehicles, and we are glad that you found the video to be helpful. We look forward to serving you again in the future. Take care!

October 12, 2023

Dealership Rating
Employee Rating

My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Oct 13, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We know that your time is valuable, and we appreciate you choosing Toyota of Des Moines for your oil change needs. Thank you again for your business! We look forward to serving you again in the future.

October 11, 2023

Dealership Rating
Employee Rating

Toyota of Des Moines dealership do good services and take very good care customer every time More

by la0supastasoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about Toyota of Des Moines! We're so glad to hear that you've had such positive experiences with our dealership. Visit us again soon!

October 07, 2023

Dealership Rating
Employee Rating

We changed our appointment to be my minivan instead of our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routin More

by arbitragedale
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Oct 09, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to care for all of our customers in a timely manner and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 03, 2023

Dealership Rating
Employee Rating

Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More

by CHOVICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Oct 04, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

September 28, 2023

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Employee Rating

My lead service attendant was excellent. The service was performed expeditiously. I am very pleased with the service More

by STEVE.SCHOENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Sep 29, 2023

Toyota of Des Moines responded

Thank you for the perfect review, Steve! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 24, 2023

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Employee Rating

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Emily Wagner

Helpful
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Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 23, 2023

Dealership Rating
Employee Rating

Best dealership hands down . Was looking for a truck that was hard to find and they found it for me . Salesman and finance department a breeze to work with . Highly recommend. More

by westonj24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Staley, Ryan McClanahan, Bill Ahrens

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Sep 25, 2023

Toyota of Des Moines responded

Thanks for the review! We're happy that we could help you find the perfect car that fit your needs at Toyota of Des Moines. Congratulations on your new vehicle and we look forward to doing business with you again!

September 30, 2022

Dealership Rating
Employee Rating

Customer centric from the moment I drive into the service bay. I love having the technician prepare a video of my car's service experience that I can review in the waiting room. And the guy who checked me in More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Oct 04, 2022

Toyota of Des Moines responded

We appreciate the kind words, Shirley! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our staff. We’re always happy to know that we’ve achieved our goal of 100% customer satisfaction. Stop back in if there's ever anything else you need from us!

August 25, 2022

Dealership Rating
Employee Rating

Always great treatment and service at this dealership. Should have bought from them years before this. I always reefer others to this dealership. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
Report | Print
Aug 26, 2022

Toyota of Des Moines responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Toyota of Des Moines! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in, Bill, and we look forward to seeing you again next time!

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