Connie Stiles
Connie Stiles at Cole Valley Cadillac

Connie Stiles | Page 3

Service Advisor

Cole Valley Cadillac

4111 Elm Road NE
Warren, OH 44483

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4.6
31 Reviews
4.6

31 Reviews

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31 Reviews of Connie Stiles

August 04, 2026

Dealership Rating
Employee Rating

I enjoyed the service and the personal were curtess and attentive. As they Always are. More

by jhightower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Aug 04, 2026

Cole Valley Cadillac responded

Your praise of our staff’s attentive and courteous approach reflects what we aim to deliver every time. Thank you for letting us care for your Cadillac XT5 and for the five-star rating. Grace Cole Internet Manager graceh@colecars.net

August 02, 2026

Dealership Rating
Employee Rating

They seemed pleasant, did't interact enough this visit. Katie was wonderful thanks for the recommendations. More

by clhaynes3
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Katie Stowe

Aug 03, 2026

Cole Valley Cadillac responded

Thank you for choosing Cole Valley Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Grace Cole Internet Manager graceh@colecars.net

July 23, 2026

Dealership Rating
Employee Rating

No issues, I'm and out in a timely fashion. Great personel in the service department. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jul 23, 2026

Cole Valley Cadillac responded

We’re pleased to hear our service department provided quick, hassle-free work on your Honda Pilot. Thanks for highlighting the care of our personnel. We appreciate your feedback and look forward to your next service visit. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Dealership Rating
Employee Rating

Good people, quick service, great deal for your money. Will recommend and return for further service. More

by cakd9500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jul 20, 2026

Cole Valley Cadillac responded

We’re happy our team provided efficient service on your Honda and delivered strong value. Thank you for recommending us and trusting us with future maintenance. We look forward to working with you again. Grace Cole Internet Manager graceh@colecars.net

July 20, 2026

Dealership Rating
Employee Rating

Always a good experience at Cole Valley. Very professional and timely on all their services More

by kkistler74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Cole Valley Cadillac responded

We’re glad Connie and our service department could provide prompt, skilled support for your Cadillac. Thank you for your kind words and we look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

July 06, 2026

Dealership Rating
Employee Rating

This visit was different than my usual. Nobody came out to talk to me . I expressed concern over being told I need tires twice after just purchasing new tires 10/24. I was told a few visits More

by christinawalk1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 04, 2026

Dealership Rating
Employee Rating

Quick in and out, regular service, offered a courtesy to take home and pick up when the service was complete More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jul 04, 2026

Cole Valley Cadillac responded

Thank you for highlighting our efficient service process. We’re pleased the Cadillac XT6 maintenance went smoothly and that our take-home and pickup option added convenience. We look forward to assisting you on your next visit. Grace Cole Internet Manager graceh@colecars.net

July 04, 2026

Dealership Rating
Employee Rating

Cole Cadillac did a superb job of keeping my auto in shape and worry free driving. The crew there is always friendly and knowledgeable about any problems that I have encountered with my vehicle. More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jul 04, 2026

Cole Valley Cadillac responded

Thank you for sharing your experience. We’re glad our team kept your Cadillac running smoothly and provided friendly, knowledgeable support whenever you needed it. Grace Cole Internet Manager graceh@colecars.net

July 01, 2026

Dealership Rating
Employee Rating

My oil change went well as it always does. Ten eleven, twelve, thirteen, fourteen, fifteen. More

by parkerbljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jul 01, 2026

Cole Valley Cadillac responded

Thank you for bringing your Cadillac SRX in for another smooth oil change. Ken and our service team appreciate your continued trust and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

June 30, 2026

Dealership Rating
Employee Rating

I love Cole Valley professional and trustworthy, I know we will get a good car from them More

by jckover2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Whitcher , Katie Stowe

Jun 30, 2026

Cole Valley Cadillac responded

Thank you for highlighting our professionalism and trustworthiness. We’re honored to help you find a great Cadillac and look forward to assisting you again. Grace Cole Internet Manager graceh@colecars.net

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