Connor Detloff

Everyone one was very gracious and helpful from the moment we walked in the door moment we walked in the door More

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All the staff were very helpful! Excellent experience for buying my first car and future purchases! Excellent experience for buying my first car and future purchases! More

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An absolutely great experience. The service manager Sean and his team are fast friendly and thorough. I recommend them to everybody I know The service manager Sean and his team are fast friendly and thorough. I recommend them to everybody I know More

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Adrien was great. Straight forward. No nonsense. Definitely knows the business. I would highly recommend Adrien and this dealership Straight forward. No nonsense. Definitely knows the business. I would highly recommend Adrien and this dealership More

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My recent experience with Brookdale VW was exceptional, and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactio and I can confidently give them my highest recommendation. Here is a breakdown of my experience: 1. Customer Service That Goes Beyond Transactions At the core of every great company is a commitment to serving others, and Andrea Schneider embodies this principle. From my very first interaction, I felt valued as a customer, not just for the sale but as a person. She and the team (Steve, Connor, et al) were attentive, empathetic, and genuinely interested in understanding my needs. They didn’t just sell me a car—they guided me through the process with patience and care. 2. Attention to Detail One of the things that stood out most was their meticulous attention to detail. They ensured that I was informed and comfortable at every step, leaving no question unanswered and no concern unresolved with no pressure. 3. Uncompromising Quality The quality of the vehicle I purchased exceeded my expectations. It was clear they take pride in vehicles they offer. I got a full tank of gas, floor mats that were missing and can get the car picked up for future oil changes. 4. Lower Price Point Without Sacrificing Value What impressed me even more was their competitive pricing. They managed to provide a high-quality vehicle at a price point that is certified that was not only fair but remarkably lower than other dealers I had considered. This balance of affordability and excellence is a rare find in today’s market. 5. Seamless Delivery Experience Brookdale VW is delivering my vehicle directly to my home—a testament to their commitment to convenience and customer satisfaction. This level of service made the entire experience feel effortless and stress-free. 6. Likely to Return Businesses that earn trust don’t just sell products; they build relationships. After this experience, I have no doubt that I’ll return to Brookdale VW for future service and purchases. They’ve set the bar incredibly high, and I look forward to continuing this relationship in the years to come. Brookdale VW is a refreshing reminder of what happens when you start with put the customer at the center. Thank you. More

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Following an unexpected situation with my car, Rayvon and the entire team at Luther Brookdale VW, could not have been more gracious and respectful. I appreciate their time and effort and look forward to driv the entire team at Luther Brookdale VW, could not have been more gracious and respectful. I appreciate their time and effort and look forward to driving my new Tiguan! More

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They made the process very easy and quick. I was very pleased. Everyone is very friendly and nice to work with. I was very pleased. Everyone is very friendly and nice to work with. More

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Adrien is phenomenal! It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that It’s great to work with someone who truly loves their job and making connections. He really went above and beyond to ensure I was getting a car that best fit me. From start to finish his attention to detail and ability to answer any and all questions was top notch. Thanks for being so kind and funny as it eased my anxiety and made the experience memorable. Huge thank you to Jacque who was very informative throughout the financing aspect. She also went above and beyond for a memorable experience. I will definitely be suggesting these team members and this dealership to all of my friends and family! More

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I had an amazing experience working with Elijah when purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my sche purchasing my Volkswagen Atlas. He is incredibly knowledgeable, down-to-earth, and honest, which made the entire process stress-free. Despite my scheduling conflict, Elijah stayed late on a Saturday to ensure everything went smoothly—talk about going above and beyond! If you're looking for a car salesman who truly cares about his customers, Elijah is the one to see. Highly recommend!! More

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The new car sales team was amazing! Elijah and Connor were kind, helpful and patient during our process to find a new car. Elijah and Connor were kind, helpful and patient during our process to find a new car. More

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