Connor Kach | Page 5

This was my fifth Mercedes purchase, however my most recent experience left much to be desired. The entire experience of working with Jackie Cooper Imports was absolutely terrific! Their prices were fai recent experience left much to be desired. The entire experience of working with Jackie Cooper Imports was absolutely terrific! Their prices were fair, they gave a fair value for my trade-in and our Salesman Daniel Ochoa and Finance Manager Connor were beyond fantastic! We drove from out of state, and they worked with us to get everything ready so we could minimize our time at the dealership. Overall an excellent experience! More

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Alex Hogman, was very helpful and nice to work with he went about and beyond to help me. Kendal Taylor was very helpful and knowledgeable is businesses loan department he got me the lowest rate possible. went about and beyond to help me. Kendal Taylor was very helpful and knowledgeable is businesses loan department he got me the lowest rate possible. Now for the bad Josiah Vann was very up Tight He would not listen to me when I told him my husband needed to leave and we needed our keys back to my Gl 450 that was going to be trade in. I told him to just text me and we can fishing the deal up the next day. He said ok I will get you the keys. 10 minutes go buy he comes back talking some about the price, I tell him again we need to leave just text me. He leaves again gone 10 minutes comes back with some paperwork, I tell him for the 3rd time I need to go now. Leaves comes back 20 minutes later with some other guy said he the manager. I tell him okay nice to meet you we need to leave. The manager had a nasty attitude!!!! And guess what did not have my keys. After an additional 5 more minutes. I was finally giving my keys! Just total Disregard and disrespect for my time. More

by toy.la.3000 Verified Customer Verified Customer

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