Corey, was very good about the service and the service
price and had a loaner waiting for me I like that.
price and had a loaner waiting for me I like that.
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by clarence.pittman
Verified Customer
Verified Customer
Service Price Transparency
Jul 31, 2023 -
Land Rover Tulsa responded
Thank you, Clarence, for your wonderful review! We're delighted to hear that Corey provided excellent service and explained the service pricing clearly. It's great to know that you appreciated the convenience of having a loaner vehicle waiting for you. Your satisfaction is our goal, and we're grateful for your kind words. If you ever need anything else, please feel free to reach out. We look forward to assisting you again!
Andy and Corey get five stars.
Jaguar engineering gets a zero
I will not purchase another Jaguar due to the repair cost. 26,000 miles on my 2018 f pace, low miles but out of
Jaguar engineering gets a zero
I will not purchase another Jaguar due to the repair cost. 26,000 miles on my 2018 f pace, low miles but out of warranty because of age. Fuel sending unit goes out, I run out of gas because of faulty gas gauge reading, it burns up the fuel pump in the process AND I am stranded on the highway. Then I learn the repair cost is $3,500.00 partly because the ONLY way to rectify the issue is to purchase a new gas tank as well as said parts. Bad bad bad, this is not a Ferrari. Not a good long view re customer happiness.
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by Cowles Jaguar
Service Price Transparency
Aug 17, 2023 -
Land Rover Tulsa responded
Thank you kindly for sharing your feedback with us, we genuinely understand your frustrations and appreciate you voicing to us how you feel about the repair costs encountered. We are always on a mission to get better at what we do and it's important to hear from every customers perspective. Best wishes to you and yours.
Great customer service, always eager to help no matter
what the situation is. Fast and reliable.
what the situation is. Fast and reliable.
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by Rachael Lowe
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2023 -
Land Rover Tulsa responded
Rachael,
Thank you so much for your kind words! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service. We take pride in being fast, reliable and always ready to assist you, no matter the situation. Your satisfaction is our top priority, we look forward to serving you again in the future!
From sales to service this place is THE ABSOLUTE BEST!
We are very happy with everyone at Jaguar Tulsa! Thank you!
We are very happy with everyone at Jaguar Tulsa! Thank you!
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by 2Sharks
Verified Customer
Verified Customer
Service Price Transparency
Jul 05, 2023 -
Land Rover Tulsa responded
Thank you so much for this five-star review and feedback! Our team works hard to deliver and when we get reviews like yours we get to celebrate their dedication to excellence! Thank you for your time and continued business, safe travels to you and yours!! Thank you again!
The service manager that welcomed was very professional
and caring as inquired about my visit. He literally came out to greet me and reassured me that he would be taking care of me ina position manner.
and caring as inquired about my visit. He literally came out to greet me and reassured me that he would be taking care of me ina position manner.
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by andersng1974
Service Price Transparency
Jun 29, 2023 -
Land Rover Tulsa responded
Gary,
It is an absolute pleasure to assist you sir! We are thrilled to hear that your service experience was professional and caring, as this is exactly the service experience we want you to have. Thank you for setting aside your precious time by leaving us this feedback, it means a lot to our team and we can't thank you enough. Safe travels to you and yours!! Please do not hesitate to reach out if you need anything at all!
Once again Corey was great!
He always keeps us updated while our car is being serviced. Thanks again Corey
He always keeps us updated while our car is being serviced. Thanks again Corey
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by rodgerslove.cr
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2023 -
Land Rover Tulsa responded
Camesha,
Thank you so much for taking the time to leave us this feedback and 5-star review! These reviews mean so much to our team and really help us give extra kudos to Corey, for a service well done! Thank you for sharing and for your precious time and business. We wish you the absolute best, safe travels to you and yours!
I had trouble getting in communication and getting an
appointment. Once I had an appointment however, the process was very professional and the job was well done.
appointment. Once I had an appointment however, the process was very professional and the job was well done.
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by Dhall
Verified Customer
Verified Customer
Service Price Transparency
Jun 29, 2023 -
Land Rover Tulsa responded
David,
Thank you so much for letting us know you had some trouble getting an appointment scheduled, but once scheduled we gained your trust and business. We apologize for the trouble you experienced early on but thank you for your honesty and the time you set aside to share this with us so we can get better and be better. Please do not hesitate to reach out if you need anything at all, safe travels to you and your and thank you again!
Always professional, kind, and considerate.
Also I appreciate the vacuum and car wash! Aways has been a pleasant experience.
Also I appreciate the vacuum and car wash! Aways has been a pleasant experience.
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by pbthomasok
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2023 -
Land Rover Tulsa responded
Pat,
Thank you so much for taking the time to share your positive experience with us!! We're delighted to hear that our dealership has consistently provided you with professional, kind and considerate service. We're glad you appreciate the little extras like the vacuum and car wash that enhance your experience. Your five-star review means a lot to us, and we're grateful for your continued support. We're here for you whenever you need us, and we'll strive to make every visit just as pleasant as the last. Safe travels to you and yours!
My service advisor was awesome!
! He was very knowledgeable and very helpful answering questions about things like needed to know!!
! He was very knowledgeable and very helpful answering questions about things like needed to know!!
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by Mburden
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2023 -
Land Rover Tulsa responded
Joseph,
Thank you for your wonderful feedback! We're thrilled to hear that your service advisor provided you with excellent assistance. It's great to knw that they were knowledgeable and helpful in addressing your questions. We appreciate your positive review and look forward to serving you again in the future! Safe travels to you and yours!
Dealership was very clean and welcoming.
We were meet be a very friendly rep who offered was drinks and her help. Loaner was brought to us in a very timely manner and our service rep was ve
We were meet be a very friendly rep who offered was drinks and her help. Loaner was brought to us in a very timely manner and our service rep was very courteous and knowledgeable.
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by tsdilliner
Verified Customer
Verified Customer
Service Price Transparency
Jun 27, 2023 -
Land Rover Tulsa responded
Saundra,
Thank you so much for your kind review and five-star rating! We're thrilled to hear that your experience at our dealership was exceptional. Maintaining a clean and welcoming environment is a top priority for us, and we're glad it made a positive impression on you, thanks for sharing that. We are delighted to that you found our representative to be friendly and helpful, we are also pleased that you received your loaner in a timely manner, we truly appreciate your feedback and look forward o serving you again in the future! Safe travels to you and yours!
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