Corey Nelson | Page 23

Obtained the vehicle I wanted from another dealer provided good advise on vehicle features. Employees were professional and knowledgeable. Pleased with the entire buying experience. provided good advise on vehicle features. Employees were professional and knowledgeable. Pleased with the entire buying experience. More

by DAVEHOELMER Verified Customer Verified Customer

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We only shop for cars with West Metro! Always top notch service, knowledgeable salesmen who go the extra mile to make sure your satisfied with your new vehicle service, knowledgeable salesmen who go the extra mile to make sure your satisfied with your new vehicle More

by NICOLEOLSON0318 Verified Customer Verified Customer

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Outstanding Service I always have had a great experience with this dealership. The are respectful and courteous and even fun to work with. I would encourage anyone loo I always have had a great experience with this dealership. The are respectful and courteous and even fun to work with. I would encourage anyone looking for a new car or lease to go here. More

by RREGISR Verified Customer Verified Customer

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very helpful and respectful. although i didn’t get the car i wanted they hooked me up and made sure i got a car that fit me. car i wanted they hooked me up and made sure i got a car that fit me. More

by CLAYTONJORDAN099 Verified Customer Verified Customer

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Corey was very helpful and made the experience effortless. I would recommend this dealer. From letting us test drive multiple models to finance it was a good experience. effortless. I would recommend this dealer. From letting us test drive multiple models to finance it was a good experience. More

by TJPARENTEAU Verified Customer Verified Customer

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Quick, Easy and Simply Wonderful I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car a I found this dealership when I moved here from Chicago. Since I loved the service area I decided to try them out with sales. I bought a second car and my experience was absolutely wonderful. This is the dealership I will always go to for whatever I need. More

by BPate Verified Customer Verified Customer

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2020 truck Great truck great deal like the past 2 trucks. Quality vehicle. Corey , Pat and Ryan made this Purchase as smooth as the other 2. Thanks again Great truck great deal like the past 2 trucks. Quality vehicle. Corey , Pat and Ryan made this Purchase as smooth as the other 2. Thanks again More

by MIKEB1512003 Verified Customer Verified Customer

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Great Place, Great people to work with this is the forth Yukon xl we have purchased from West Metro with the help of Corey Nelson. West Metro has a good selection of vehicles to choose from this is the forth Yukon xl we have purchased from West Metro with the help of Corey Nelson. West Metro has a good selection of vehicles to choose from and gves a fair price for trade ins. Hope to see you again in a few years. More

by METJMT Verified Customer Verified Customer

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Corey was great to work with. Very professional and never pressured us into anything. Even though the dealership was busy, we got the attention we needed from Cory. We would definitely work with him and reco pressured us into anything. Even though the dealership was busy, we got the attention we needed from Cory. We would definitely work with him and recommend him to anyone. Ryan was very pushy, very unprofessional. We were very upset and almost left without a vehicle. I was in shock at the price of the loan we were talking about setting up. I understand trying to sell service contracts and gap insurance, but to have them included in the loan before even talking about them, I did not like it at all. When we were going over the service contract, Ryan would not stop pushing us to add it on. We clearly said no, but then he would try another angle and try again. We said no and shared our reasons, but it was never heard. Gap insurance was the same way, he said we needed it, we said no, he pushed back that we really needed it. We did not want it. When a comment was made that we would just refinance with another company, the unprofessionalism really showed. He came at us asking if we had a personal check as he wouldn't set up the loan as he has to pay to set it up. We said we did not have one and he was asking if we had a check from the credit union which again we did not. He asked again if we had a personal check as he would not set up the loan. I again said NO. I told him the other dealerships said we could finance through them and then refinance. He made a comment as to not understanding why as they need to pay to do it. At that time I was ready to walk away from this truck. I was done with being treated so rudely. My husband told me later he was also ready to walk away due to the rudeness. If I would have known that, we would not have stayed. I was more than confused as to what we were actually doing after that. We signed papers and were walking out, I had no idea we were taking the truck home, but we did. My husband said we signed a sheet saying if we did not bring check back the original loan would be set up. So if we did not bring a check, the loan would have been set up, but it could not be set up that day (what is the difference) poor customer service. We did bring a check on a day we knew Ryan would not be there just so we did not have to see him. The interesting thing in working with the credit union, the person we worked with talked about their gap insurance coverage, how it works, the difference with the price of the truck compared to price of the loan and we ended up taking the coverage for $350 instead of $500 and coverage is much better. We were never pressured, just informed. We are happy with the truck and Corey was wonderful to work with. Thank you! More

by JMS21 Verified Customer Verified Customer

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These folks are some of wonderful, pleasant, friendly, and awesome people. That's why I keep coming back and the free cookies, they are easy to work with and they don't jerk you around. and awesome people. That's why I keep coming back and the free cookies, they are easy to work with and they don't jerk you around. More

by manfire4900 Verified Customer Verified Customer

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