Corey Nelson
Corey Nelson at West Metro Buick GMC

Corey Nelson | Page 24

Sales Representative

West Metro Buick GMC

1001 Minnesota 25
Monticello, MN 55362

Contact Me
5.0
335 Reviews

Dealership Experience

21 yrs, 10 mos

Industry Experience

26 yrs, 6 mos

Specialties & Trainings

GM Certified Sales Professional/ Mark of Excellence Award Winner 12 Years

5.0

335 Reviews

Write a Review

335 Reviews of Corey Nelson

February 25, 2020

Dealership Rating
Employee Rating

New vehicle purchase Everyone at West Metro was and always has been a true pleasure to work with and I would refer everyone to them! Very friendly professional place to d More

by MIKE.ANDERSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Colville, James Meyers

Feb 25, 2020

West Metro Buick GMC responded

Mike, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 19, 2020

Dealership Rating
Employee Rating

Everyone is great, the owner, the sales people, the service department, I would recommend them to everyone. I have purchased many vehicles from them in the past, I don't try anyone else!?! More

by RICHPETRICH
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle, Tony LaPlant, Jamie Tischner, Kurt Bruhn, Jeff Sell , Cian Conlow, James Meyers

Feb 19, 2020

West Metro Buick GMC responded

Hey Rich! Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 12, 2020

Dealership Rating
Employee Rating

I needed a used car for my college student The staff was very helpful and professional. Great experience overall. I would recommend to anyone looking for a low pressure environment with great h More

by KEYAPPRAISALS1
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle , Pat Colville

February 12, 2020

Dealership Rating
Employee Rating

Disappointed Drove 6 hours total to and from our home to purchase a used Cadillac and turn in a leased Buick. After purchase noticed a rock chip that they said was More

by CCCC2020
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Ryan Hurrle

Feb 14, 2020

West Metro Buick GMC responded

We apologize that the dealer you leased your vehicle from did not inform you of the disposition fee. However, that fee is waived when you purchase or lease a new GM vehicle. Also, the disposition fee is waived if you would have bought out your lease. You were aware at the time of purchase that we had repaired the windshield. Please let us know if there's anything else we can assist with.

Feb 17, 2020

CCCC2020 responded

Nice try trying to place the blame on poor customer service on the buyer. If we need assistance with anything else, it certainly will not be with your dealership.

February 06, 2020

Dealership Rating
Employee Rating

Returning Customer We have bought a quite few pick-ups from West Metro and I personally will not go to another dealership. I also refer anyone I know to West Metro. Th More

by SHILOHA.MOHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2020

Dealership Rating
Employee Rating

Everyone involved in our purchase were kind, considerate and very helpful. Wecwill continue to bring our business to the folks at West Metro in Monticello. More

by VICKIEDEWALD
Recommend Dealer
Yes

Other Employees Tagged: Pat Colville, Derek Meyers, Jason

January 17, 2020

Dealership Rating
Employee Rating

Good experience, easy to work with Cory was very helpful. This is the 3rd Truck we've purchased from Cory and West Metro, we've been very pleased with our trucks and the sales. More

by schmidtbauer74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 11, 2020

Dealership Rating
Employee Rating

Brady listened well to what I wanted in a vehicle. He got me in and then Corey finished the rest! West Metro is easy to work with. We have purchased several reliable cars from you. Thank you! More

by JODI S
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle , Brady Suchy

December 29, 2019

Dealership Rating
Employee Rating

Pleased with ou r.c salesman Corey Nelson was quite helpful in finding the car we were interested in purchasing, and getting it to the dealership. He did not pressure us to purcha More

by BIKE4000MI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hurrle

December 18, 2019

Dealership Rating
Employee Rating

By far the WORST experience I’ve ever had buying a vehicle upon purchasing a 27000 dollar suv.... we found out we had power steering leaks which they tried 3 times to fix and still didn’t fix.... also More

by Remerski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pat Colville

Dec 20, 2019

West Metro Buick GMC responded

First I would like to thank you for respecting me the way you did when I met with you when we were backing out your car deal, I understand how frustrated you were with the vehicle purchase and that our team had one heck of a time figuring out what was happening with this vehicle and totally understand why you lost complete faith in the vehicle and my team did the right thing to allow this to be backed out. Your check engine light issue on your trade I know frustrated you however we did nothing except park the vehicle and let it sit through this entire process, you listened to me explain this and allowed me to have my service take a look at it and at no charge to you it was what we figured cold weather start code. My wife was admitted to the ER the night before us talking and handling your situation and I very much appreciated your compassion for my situation and allowing me to assist with this situation. As the General Manager of this store unbelievably I embrace the good and bad reviews and use these as a learning experience. I did talk to my team the adamantly deny using profanity and know that this would not be acceptable, however it still does not take away from the fact we failed, and the bottom line we failed and did the right thing to allow this deal to be reversed, please accept my sincere apologies for this and I appreciate the time you took to write this lengthy review. Sincerely General Manager

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