Cortez Thompson | Page 4

Take care of their customers If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond If you go there make sure you ask for Cortez. He will make sure you are well taken care of. If there are any issues at all he will go above and beyond to make it right. I had a small issue and he took it upon himself to speak with Tony and they made sure to take care of me and make everything right. My vehicle was serviced fast and accurately thanks to Bill in service More

Report | Print

Amazing,fast, employees are so compassionate respectful Your service was absolutely amazing. You were fast but didn’t leave details out. There aren’t enough words you guys were great! Thank you Your service was absolutely amazing. You were fast but didn’t leave details out. There aren’t enough words you guys were great! Thank you More

Report | Print

Great Customer Service I would like to thank Cortez Thompson , for the great customer service he performed. It's been awhile for me , since purchasing a brand new vehicle. I I would like to thank Cortez Thompson , for the great customer service he performed. It's been awhile for me , since purchasing a brand new vehicle. I didn't know what to expect from dealing with so many unreliable car salesmen. But I have to say, there was something about Cortez that shined a light on the whole situation. (Car Buying Experience) I'll be coming back and so will friends and family members! Thank you once again, Mr. Cortez Thompson. You gave me hope sir. You made it happen for me. I would also like to thank Mike Hilfink in finance , for the countless hours he spent , getting me financed. Each second , minute and (hours) were well spent helping me get into my 2018 Jeep Wrangler Sahara JK Unlimited. These guys didn't give up! More

Report | Print

Won't buy a Chrysler product anywhere else! We love dealing with the professionals at Marty Cancila. The owner Tony always greets you with a smile and handshake. Cortez Thompson goes above and b We love dealing with the professionals at Marty Cancila. The owner Tony always greets you with a smile and handshake. Cortez Thompson goes above and beyond to make sure we are completely satisfied! He is a true professional and we recommend him to our friends and family! More

Report | Print

Outstanding 5 star service, wonderful & very professional!! I went to Mary Cancila to take my 2005 Jeep Liberty Limited for an oil change yesterday and ended up with a new Jeep. The salesman Cortez Thompson wa I went to Mary Cancila to take my 2005 Jeep Liberty Limited for an oil change yesterday and ended up with a new Jeep. The salesman Cortez Thompson was extremely professional and very knowledgeable. Cortez is really a genuine individual and all about customer service. The Finance Director Mike Hilfrink just added the icing on the cake. Mike was very professional, provided fast and courteous service. Ended up meeting great individuals, had exceptional service, and riding in a really nice and affordable car. These guys are the best!!! Love your professionalism and dedication to keeping your customers satisfied. More

Report | Print

The service was wonderful, fast and professional I went to Marty Cancila dealership to shop around not knowing that I was going to walk off with a new car. Cortez Thompson the salesman was great gave I went to Marty Cancila dealership to shop around not knowing that I was going to walk off with a new car. Cortez Thompson the salesman was great gave me a wonderful experience and he knows what a customer needs and wants. Mike Hilfrink the Finance Director work well with Cortez, they have a great partnership and working relationship. I will tell anyone to work with these two to get a nice affordable car, and you will not have buyers remorse. Keep up the good work. More

Report | Print

Jeep Grand Cherokee Overland I gave Marty Cancila an excellent rating because of my experience with Cortez Thompson and Arick Latham. I truly believe they went above and beyond o I gave Marty Cancila an excellent rating because of my experience with Cortez Thompson and Arick Latham. I truly believe they went above and beyond on their call of duties to find me the jeep I wanted at a very reasonable price. I had previously visited other dealerships and was told several times that the 2016 Jeep Grand Cherokee Overland was unavailable to buy. These two men took the time to listen to me and the vision I had for the car that I wanted. They went out of their way to track down the car I had requested and had it sent here from over 100 miles away in central Illinois. After that Arick helped me figure out where to find the additional accessories that I wanted to add to my Jeep. I want to thank them both for taking the time to make my experience exceptionally pleasant. I will be sharing my wonderful experience with everyone I know. More

Report | Print

UNEASY I had a positive experience working with Cortez and Mike of the sales team. They made sure I was a happy shopper, and gave me a lot of respect in rega I had a positive experience working with Cortez and Mike of the sales team. They made sure I was a happy shopper, and gave me a lot of respect in regards to my trade-in. I felt uneasy after my finance meeting with a different Mike. The extended warranty was presented to me as a current offer or incentive, but I was actually charged for it. I wasn't made aware of it until the last page of all of my paperwork was given to me for signature. As an inexperienced buyer, I know I should have asked more questions, but I also felt a bit taken advantage of. More

Report | Print

Great experience being my 1st time Cortez was very good. He made sure I understood everything dealing with my new purchase. He didn't push any car on me, he let me choose what I wanted. Cortez was very good. He made sure I understood everything dealing with my new purchase. He didn't push any car on me, he let me choose what I wanted. I even had the chance to speak and shake the owners hand. I'll definitely be recommending friends and family. More

Report | Print

I recently purchased a vehicle and Cortez was very helpful and patient while helping me find the right car for me. I would recommend to a friend. helpful and patient while helping me find the right car for me. I would recommend to a friend. More

Report | Print