Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
54 Reviews
4.8

54 Reviews

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54 Reviews of Cortney Ware

January 14, 2026

Dealership Rating
Employee Rating

Friendly people , good workers Friendly people , good workers , clean environment , good customer service and staff More

by KYNIAH78
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jan 15, 2026

Julio Jones Kia responded

Thank you so much for your kind words! We truly appreciate you recognizing our friendly team, hardworking staff, clean environment, and commitment to good customer service. It means a lot to us, and we’re grateful you chose Julio Jones Kia. We look forward to serving you again in the future!

January 13, 2026

Dealership Rating
Employee Rating

I had a wonderful experience! ! I love Julio jones Kia ! Thanks ?? Ok and thanks More

by FELLAIS2010
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jan 15, 2026

Julio Jones Kia responded

Thank you so much for the kind words! We’re thrilled to hear you had a wonderful experience and that you love Julio Jones Kia. Your support truly means a lot to our entire team. We appreciate you choosing us and look forward to serving you again in the future!

January 05, 2026

Dealership Rating
Employee Rating

5 He was very courteous smiling when i came in to get services for my car ask may he help me also as was leaving he thank me for my visit said if i have any problems let him know More

by b.mwilliams1958
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Jan 06, 2026

Julio Jones Kia responded

Thank you so much for sharing your experience! We’re happy to hear that our team member greeted you with courtesy and a smile, offered assistance right away, and made sure to thank you as you were leaving. That level of care and professionalism is exactly what we strive for. We truly appreciate your visit and look forward to helping you again anytime you need us.

January 03, 2026

Dealership Rating
Employee Rating

Good service they treat you kindness and make sure you are satisfied with the work . More

by marysummerville64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sargent

Jan 09, 2026

Julio Jones Kia responded

Thank you so much for the kind words and for sharing your experience! We're thrilled to hear our team treated you with kindness, provided good service, and made sure you were fully satisfied with the work—that's exactly what we aim for every time at Julio Jones Kia. Your feedback means a lot to us, and we truly appreciate your trust. Come back anytime—we're here to keep you happy and your Kia running great! 🚗❤️

December 27, 2025

Dealership Rating
Employee Rating

Workers are very nice! ! Very clean environment. They also make sure you are comfortable and don't keep you long. They definitely get you in & out!! More

by BELLCEDAJAH
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Dec 29, 2025

Julio Jones Kia responded

Thank you for the wonderful review! We’re glad to hear our team was friendly, the environment was clean, and that we made your visit comfortable and efficient. We truly appreciate you choosing Julio Jones Kia and look forward to serving you again!

December 21, 2025

Dealership Rating
Employee Rating

Had to bring vehicle back. Rotors not good,because previous bad struts Tiring experience Over it More

by Genagreen49
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Dec 22, 2025

Julio Jones Kia responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about the frustration you encountered and understand how tiring it can be to have to bring your vehicle back for additional repairs. This is certainly not the experience we aim to provide. We value your feedback and would appreciate the opportunity to review your visit further and address any concerns directly. Please feel free to reach out to our service management team so we can work toward a resolution. Thank you for bringing this to our attention.

December 13, 2025

Dealership Rating
Employee Rating

Everyone was nice and they made me feel very welcome! ! Courtney was awesome as well!! More

by Tramaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Julio Jones Kia responded

Thank you so much for the kind words! We’re glad to hear everyone made you feel welcome and that Cortney provided awesome service. We truly appreciate you choosing Julio Jones Kia and look forward to seeing you again!

December 12, 2025

Dealership Rating
Employee Rating

Everyone in service and sales have always be superb in my eyes. When I show up for my appointments for service, they are very eagerly responsive. Always keeping me updated on the job. Very kind and knowledge More

by DONNAS424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re grateful for your loyalty and thrilled to hear that both our service and sales teams continue to exceed your expectations. Our team works hard to provide timely updates, quality work, and a great experience every visit. We appreciate you choosing us and look forward to serving you for many more miles!

December 09, 2025

Dealership Rating
Employee Rating

Daniel was very helpful, very respectful. Ms. Robin is very kind to us. Thank you all. More

by joyo334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sargent, Regina Parks

Dec 09, 2025

Julio Jones Kia responded

Thank you so much for sharing your experience! We’re happy to hear Daniel was helpful and respectful, and that Ms. Robin made you feel welcomed. We appreciate you and hope to see you again soon!

December 08, 2025

Dealership Rating
Employee Rating

Great service with all my oil change and service needs. Very nice staff and mechanics More

by k-909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Sargent

Dec 08, 2025

Julio Jones Kia responded

Thank you for the great review! We're happy to hear that our team continues to take good care of all your oil change and service needs. We appreciate your kind words about our staff and techs, and we look forward to serving you again!

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