Cortney Ware | Page 2

Julio Jones Kia responded

Thank you for the wonderful 5-star review! ⭐️ We're delighted to hear Courtney provided courteous, friendly, and knowledgeable service during your visit. Professionalism and making our customers feel welcome are incredibly important to us, and we're glad Courtney delivered such a positive experience. We'll be sure to pass along your kudos to Courtney! Thank you for choosing Julio Jones Kia, and we look forward to serving you again in the future! 🚗🔧😊

Julio Jones Kia responded

Thank you for the fantastic 5-star review! We're so glad to hear your oil change, tire rotation, and windshield wiper replacement were all completed quickly and efficiently. Our team is committed to helping keep your Kia in top condition while making your service visit as convenient as possible. Thank you for trusting Julio Jones Kia with your Seltos. We truly appreciate your support and look forward to taking care of you and your vehicle again at your next service visit! 🚗🔧⭐️😊

Julio Jones Kia responded

Thank you for the wonderful 5-star review! We're thrilled to hear you received such great customer service. It's fantastic to know all of your questions were answered, and that you felt respected and well taken care of throughout your visit. We especially appreciate your kind words—and we'll be sure to pass along your "give them a raise" recommendation to the team! 😊 Thank you for choosing Julio Jones Kia. We truly appreciate your support and look forward to serving you again in the future! 🚗⭐️👏

Julio Jones Kia responded

Thank you for taking the time to leave us a review! We're glad to hear our team was friendly and that, overall, you had a good experience. We also appreciate your honest feedback about the wait time. We understand that your time is valuable, and we're always looking for ways to improve communication and make the process as efficient as possible. Thank you for choosing Julio Jones Kia. We appreciate your business and look forward to providing you with an even better experience on your next visit! 😊🚗

Julio Jones Kia responded

Thank you for the fantastic 5-star review! We're thrilled to hear you had an excellent service experience. Courtney truly goes above and beyond for our customers, and we're so glad her professionalism and dedication made such a positive impression. We'll be sure to share your kind words—and your vote for a raise—with her! 😊 Thank you for choosing Julio Jones Kia, and we look forward to serving you again! 🚗⭐️🔧

Julio Jones Kia responded

Thank you for the great 5-star review! We're so glad to hear you found our team courteous, friendly, and helpful throughout your experience. Going the extra mile to help our customers—including finding the right financing options when needed—is something we take pride in. Thank you for choosing Julio Jones Kia, and we appreciate your trust in us. We look forward to serving you again in the future! 🚗⭐️😊

Julio Jones Kia responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your service experience did not meet your expectations. We understand how frustrating it can be to have your vehicle in service for an extended period without clear communication regarding the timeline, repairs, and expected costs. We take your concerns about communication and pricing seriously and would appreciate the opportunity to review the details of your visit and billing with you. Please contact our management team at Julio Jones Kia so we can better understand what occurred and work toward addressing your concerns. Your feedback helps us identify where we need to improve, and we hope to have the opportunity to provide you with a better experience in the future.

Julio Jones Kia responded

Thank you so much for your heartfelt review! It truly means the world to us to hear that you consider us family. Earning your trust and loyalty is the greatest compliment we could receive. We're honored that you continue to choose Julio Jones Kia over any other dealership, and we look forward to serving you and your family for many years to come. Thank you for being part of the Julio Jones Kia family! 🚗❤️⭐️

Julio Jones Kia responded

Thank you for such an incredible review! Your kind words truly mean the world to us. We're honored to hear that our team has earned your trust and that you feel so confident recommending Julio Jones Kia to your family and friends. Knowing you'll continue doing business with us—and even encourage your children to do the same—is the highest compliment we could receive. Thank you for your loyalty and support. We look forward to serving you and your family for many years to come! 🚗⭐️😊🎉

Julio Jones Kia responded

Thank you for the wonderful review! We're so glad to hear you've consistently had excellent experiences with our service team. Providing quality work and making every customer feel welcomed from the moment they arrive until they leave is something we take great pride in. Thank you for choosing Julio Jones Kia—we truly appreciate your support and look forward to serving you again! 🚗⭐️😊🔧