Cortney Ware
Cortney Ware at Julio Jones Kia

Cortney Ware | Page 8

Service Advisor

Julio Jones Kia

4301 Greensboro Ave
Tuscaloosa, AL 35405

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4.8
101 Reviews
4.8

101 Reviews

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101 Reviews of Cortney Ware

October 21, 2025

Dealership Rating
Employee Rating

Very professional n excellent workers. They finished my car in a timely manner. Would highly recommend Julio Jones dealership. More

by sndy5bsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided professional and timely service. Your recommendation means a lot to us — we look forward to serving you again at Julio Jones Kia! 🚗💫

October 17, 2025

Dealership Rating
Employee Rating

We received superb service. The staff was patient and answered all my questions to help me better understand the issue at hand. PROFESSIONAL! More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The Service guy who checked me in when I pulled up.

Oct 28, 2025

Julio Jones Kia responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that our team provided professional and timely service. Your recommendation means a lot to us — we look forward to serving you again at Julio Jones Kia! 🚗💫

October 14, 2025

Dealership Rating
Employee Rating

Excellent experience this is my 3rd service and everytime it is a great experience for me More

by SHAVONNE141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Julio Jones Kia responded

Thank you for your continued trust and loyalty! We’re so glad to hear that each visit has been a great experience for you. Our team truly appreciates your support and looks forward to providing you with the same excellent service every time! 🚘✨

October 10, 2025

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Employee Rating

I recently brought my 2024 Sportage in for my final complimentary service appointment with no existing issues. During the service, I was informed that a nail had been found in my rear driver-side tire More

by ALEXISSEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Julio Jones Kia responded

Thank you for sharing your feedback. We’re very sorry to hear about your experience and understand your concern regarding the tire inspection during your recent service visit. Our goal is always to provide transparent and trustworthy service, and we take situations like this very seriously. We’d appreciate the opportunity to review this further with you to ensure everything is made right. Please contact our Service Manager directly at 205.345.8040 Ext. 5414 so we can personally look into what happened and address your concerns promptly. We truly value your business and the trust you place in Julio Jones Kia, and we hope to have the chance to restore your confidence in our service team.

October 07, 2025

Dealership Rating
Employee Rating

Even with the delay with the internet being down, Daniel made sure to keep me updated on when the system was restored. Overall, nice first experience with getting my vehicle serviced! More

by DESTYN.STOWE
Recommend Dealer
Yes

Other Employees Tagged: Cortney Ware

Oct 10, 2025

Julio Jones Kia responded

We’re so glad to hear Daniel kept you informed and made your first service experience a great one, even with the delay. Thank you for your patience and for choosing Julio Jones Kia!

October 07, 2025

Dealership Rating
Employee Rating

I wouldn’t go anywhere else. Just got my fourth Kia from Julio Jones Kia. The best dealership in Tuscaloosa! More

by LENATAMIR32115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Julio Jones Kia responded

Wow — your fourth Kia! That means the world to us. Thank you for being such a loyal part of the Julio Jones Kia family. We truly appreciate your trust and continued support!

October 03, 2025

Dealership Rating
Employee Rating

The staff is respectful and knowledgeable of their duties. The environment is clean. Thank you, for refreshments. More

by angelagerman94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

Julio Jones Kia responded

Thank you for your kind words! We’re glad you enjoyed the clean environment, respectful staff, and little touches like refreshments. We truly appreciate your feedback and look forward to serving you again! 🚗✨

September 30, 2025

Dealership Rating
Employee Rating

We got Great recommendations from the agent. and we have been informed on time. Great time More

by pablopolguin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Oct 03, 2025

Julio Jones Kia responded

Thank you for your feedback! We’re glad our team kept you well-informed and provided great recommendations. We appreciate your support and look forward to serving you again! 🚗🙌

September 30, 2025

Dealership Rating
Employee Rating

Courtney is always professional and make sure my car is taken car of each time! Very thankful More

by ansharnglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Oct 28, 2025

Julio Jones Kia responded

Thank you for the positive feedback, we will be sure to pass your kind words along to Cortney! We look forward to serving you in the future!

September 23, 2025

Dealership Rating
Employee Rating

Couldn’t ask for a better service department. Met all my needs in a timely fashion. More

by dawmsquad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany McPherson

Sep 24, 2025

Julio Jones Kia responded

Thank you for the wonderful feedback! We’re so glad our service team was able to meet your needs quickly and efficiently. We truly appreciate your support and look forward to serving you again! 🚗🔧✨

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