Cortney Ware | Page 3

Julio Jones Kia responded

Thank you so much for the great feedback! We’re thrilled to hear that Cortney took such good care of you—meeting you at your car, explaining everything clearly, and keeping you updated throughout the process. Providing kind, transparent, and timely service is exactly what we strive for. We truly appreciate you choosing Julio Jones Kia and look forward to helping you again! 🚗✨

Julio Jones Kia responded

Thank you for your feedback! We’re glad to hear the shop was able to provide helpful advice and keep you informed about your vehicle, even when the suggestions weren’t dealer-specific. Our goal is always to help our customers stay safe and maintain their vehicles properly. We truly appreciate you choosing Julio Jones Kia! 🚗✨

Julio Jones Kia responded

We’re truly sorry to hear about your experience. Waiting two hours for an oil change—especially after sharing that you needed to pick up your child—is not the level of service or consideration we aim to provide. Your time is valuable, and we understand how frustrating that must have felt. We sincerely apologize that you did not feel heard or taken care of during your visit. That is not the standard we hold ourselves to. We would appreciate the opportunity to speak with you directly to better understand what happened and work toward making this right. Thank you for bringing this to our attention.

Julio Jones Kia responded

Thank you for the wonderful review! We're so glad the service was great, the work got done quickly, and you'd recommend Julio Jones Kia to family and friends. That kind of feedback is the best compliment we could receive. Thanks again for choosing us—we can't wait to welcome you (or your referrals!) back soon! 🙌

Julio Jones Kia responded

Thank you so much for the wonderful feedback! We’re thrilled to hear our team was friendly, informative, and welcoming from start to finish. A smiling, polite atmosphere and great customer service are exactly what we strive for. We truly appreciate you choosing Julio Jones Kia and look forward to serving you again! 🚗✨

Julio Jones Kia responded

Thank you so much for your feedback! We’re thrilled to hear your experience went smoothly and quickly with no complaints. That’s exactly the kind of visit we strive to provide every time. We truly appreciate you choosing Julio Jones Kia and look forward to serving you again in the future! 🚗✨

Julio Jones Kia responded

Thank you so much for your continued support! We’re thrilled to hear you always receive great customer service at Julio Jones Kia. Cortney will be so happy to know she made you feel welcomed—she truly cares about our customers. We appreciate you and look forward to seeing you again soon! 🚗✨

Julio Jones Kia responded

Thank you so much for this beautiful list of kind words! We're over the moon that Julio Jones Kia delivered an awesome, peaceful, perfect experience filled with professional kindness, gentleness, mindfulness, knowledge, courtesy, patience, caring, thoughtfulness, trustworthiness, and timeliness. That's exactly the standard our team strives for every day. Your feedback lights us up—thank you for choosing us and for the amazing review! Come back anytime; we'll be ready with the same great vibes. 🙌✨

Julio Jones Kia responded

Wow—thank you so much! 🌟 We’re truly honored by your kind words and would gladly take all 1,000 stars! It means a lot to hear that our team was caring, attentive, and communicated well throughout your experience. Providing excellent customer service is what we strive for every day, and we’re grateful you chose Julio Jones Kia. We look forward to serving you again soon! 🚗✨

Julio Jones Kia responded

Thank you so much for the kind words! We’re thrilled to hear everything was good and that you feel like part of the Julio Jones Kia family. It truly means a lot to us. We appreciate your trust and look forward to taking great care of you for many years to come! 🚗❤️