Cory Brown | Page 5

Thank you Honda windward auto spa for always providing me with excellent service. Derrick and the crew always keep my vehicle running good and looking good. with excellent service. Derrick and the crew always keep my vehicle running good and looking good. More

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Love their friendly service and especially the free car wash that comes w an oil change! wash that comes w an oil change! More

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Probably the most pathetic dealership I have ever dealt with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, with. I purchased a vehicle from this location and had a mediocre at best, buying experience. Then not even 2 weeks after me purchasing the vehicle, it started to overheat. I informed the dealer and they advised me to bring into their service center. after the vehicle sat for 3 days, I was told it was ready. The techs were unable replicate my issue (I informed them that the vehicle might be leaking coolant and it was showing low.) the vehicle was not ready due to incompetence. The techs could not get my breathalyzer device reset even though they were provided clear instructions by the manufacturer on how to bypass and reinstall it. This took an additional 5 days to get my vehicle back after constant pressuring for them to get this fixed. Once i received my vehicle, less than 2 days later it started overheating. At this point the dealership refused to help me address the issue and began trying to wash their hands of the issue. I was ignored, and received no calls back or responses to emails I sent. Once I finally did hear back, the sales manager Craig proceeded to condescend to me about the nature of a used, as- is vehicle and how his shop (a glorified jiffy lube) couldnt handle the issue. Not only did they ignore me and not check the leak out, they proceeded to blame me for the issue as if I was making it up. At no point were any of my requests unreasonable. I wanted them to simply fix the thermostat or fix the leak. They did neither and claimed they tried to work with me. Avoid this dealership. Avoid Craig Hirsch. Avoid The salesman by the name of Robert. Avoid Mel Ramos. Every chain in this transaction link is weak and will end up in headaches, frustrations, missed days at worked, missed money and many more negatives that far outweigh any benefit this sorry excuse for a dealership could ever give. More

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Honda Windward is an incredible dealership. Great people great service Number 1 in my book. great service Number 1 in my book. More

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Derrick and Cory provided excellent customer service. They gave me confidence that my car was ok. They gave me confidence that my car was ok. More

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The repair was done, but there were outstanding issues that still need to be addressed to complete the repair that still need to be addressed to complete the repair More

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Customer service is awesome. Always feel welcomed. Excellent job on my vehicle. Overall awesome job. Would recommend highly. Excellent job on my vehicle. Overall awesome job. Would recommend highly. More

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These guys are awesome! They are always so fair and honest. I have been going to Honda Windward since I purchased the car about 10 years ago and I have always had good experience. They are friendly, h honest. I have been going to Honda Windward since I purchased the car about 10 years ago and I have always had good experience. They are friendly, helpful and professional. Thank you! More

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Quick efficient polite. The advisor who helped me was very helpful, friendly and knowledgeable. Highly recommend. very helpful, friendly and knowledgeable. Highly recommend. More

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Scheduling was easy and convenient and done over the phone. Drop off was easy but parking sucks. Staff was friendly, courteous and professional and service was fast. phone. Drop off was easy but parking sucks. Staff was friendly, courteous and professional and service was fast. More

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