Cory Goodman | Page 4

Fred is awesome I took my car in for a recall and Fred was friendly and helpful. He got me in and out super quick. I also met Corey the manager who was great as well. I took my car in for a recall and Fred was friendly and helpful. He got me in and out super quick. I also met Corey the manager who was great as well. More

by MONICA.MARCELLETTI Verified Customer Verified Customer

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Service of my CC Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa les Excellent customer service as always. Brad is not only easy to work with but very competent, professional, and hard working. This past service waa less expensive than anticipated which is always a plus as well! More

by Cramer Verified Customer Verified Customer

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50k service. My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questio My service advisors Jeff & Fred are always helpful & friendly. Always a pleasure to work with them. Very helpful when issues come up or I have questions. More

by KENZIE0 Verified Customer Verified Customer

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It's why I keep coming back I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy an I've purchased four VW's from this dealership over the years and the reason is because of the customer service. Great people that are always happy and prompt with their service. I would recommend anyone I know to get their next car from Capo...I don't own a Mazda, but if anyone is looking for a Mazda this would be the place to go because of the overall service and support the ownership gives you as a customer! More

by steinecke4 Verified Customer Verified Customer

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20K Service and RD 24 ECM Recall Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehi Lamentably, the industry is so sensitive to so-called emission standards that they have implemented a "One Size Fits All" Detuning for 575,000 VW Vehicles. Since our vehicle was one of sixteen created in 2017......we feel slighted a bit. If in fact we had a Emission or Check Light issue....it should have been assessed at the time it happened. Since our vehicle was running perfectly when we took it in, we found the low end torque, off idle response and worst of all, the leaning out has resulted in limited power at high RPM. This fix may have been fine for 174HP Passant, but certainly not for our R-Line 2017 Bug. Our mileage has gone down from 26.8 and up to 29.6 to 23.8 and 24.2. So we are left without our poser range - shift points that have been changed and the off idle response limited and very dangerous at freeway speeds. Our belief is that we need a ONE OFF software repair to bring it back to the original performance standard. Either that or a replacement of both the ECM and TCM to bring it back to the expected performance we enjoyed for 20,000 miles. More

by PRKRLNGBO2 Verified Customer Verified Customer

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Wonderful customer service I will only have my car serviced and repaired at Capistrano VW . Each and every time I pick my car up I am extremely pleased. Cory and Brad are extre I will only have my car serviced and repaired at Capistrano VW . Each and every time I pick my car up I am extremely pleased. Cory and Brad are extremely pleasant, knowledgeable and go above and beyond my expectations. I am so glad I have a place I trust to take care of my car, with a caring staff. More

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