Cory Taylor | Page 15

You will get a my detailed review in due time, I have contacted Pissed Consumer, the Better Business Bureau and also MOPAR corporate line. What most of you did and treated this BROWN guy was horrible and contacted Pissed Consumer, the Better Business Bureau and also MOPAR corporate line. What most of you did and treated this BROWN guy was horrible and very unprofessional, starting with the front rep Kaitlin ( whom when I was ready to pay shuffles herself to the back with my invoice at hand as to which I heard her say “ is he gonna be able to afford it?!” And a reply “we will see” - to the front lead / manager and ending with the sitting duck partner to whom I have left a message to which this associate has ignored. You do not represent MOPAR nor the Jeep Brand and it’s professional legacy in any way at all. If you want to continue this thread , please acknowledge your unprofessionalism and if you have family working there than I can see how quality has affected it because of nepotism. Also, it would be nice if you train your reps to make sure they notate when a customer calls specially when I am bringing $$$ 700 dollars to your hands with service and parts request. I called in regards to this over a month and instead I got utter disarray of professionalism or lack of. In conclusion: when a customer asks for a discount because YOU dropped the ball, please don’t ignore and pass it on. Sincerely Mr. Lopez. More

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They were polite,helpful,professional,quick,knowledgeable,people friendly,very understanding as far as trying to satisfy your needs polite,helpful,professional,quick,knowledgeable,people friendly,very understanding as far as trying to satisfy your needs More

by chumpy328 Verified Customer Verified Customer

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In the history of buying new cars, today my Saleman (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the (Sergio Ovalle) made this the easiest transaction anyone could ever ask for. Sergio found what I wanted very easy and with a bump in the road on the first go he knew what could give satisfaction and sealed the deal in record time. We weren’t at the dealership going back and forth and forced to do anything just to get a new car. Excellent compassion and concern for treating people like real people. I highly recommend Salerno Duane for your next vehicle More

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