Cosmo Laurino | Page 2

I had the recall work done and an oil change completed. Cosmo explained a few other things that the car could use and was very personable. I declined the suggested additional services and he did not try to Cosmo explained a few other things that the car could use and was very personable. I declined the suggested additional services and he did not try to hard sell me since that was the reason I hadn't been using Rallye lately. All in all a good experience. More

by Degan427 Verified Customer Verified Customer

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Chris the Service manager was great, set everything up and went very smooth and fast and went very smooth and fast More

by allrestco Verified Customer Verified Customer

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The job was done well but the wait for a loaner car was unacceptably long unacceptably long More

by marcroloson Verified Customer Verified Customer

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Cosmo was very courteous and accommodating. The car was covered for all work under warranty, and he didn’t try to nickel and dime me. The car was covered for all work under warranty, and he didn’t try to nickel and dime me. More

by kevin.p.murphy Verified Customer Verified Customer

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Need to upgrade customer waiting area with better seats and snacks Mercedes waiting area has better quality and snacks Mercedes waiting area has better quality More

by BCHIEN727 Verified Customer Verified Customer

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Had two flat tires from hitting a pothole. Cosmo and the guys got me in quickly, and fixed the tires same day - even got me a loaner on short notice!!! Only reason why this is four stars inste Cosmo and the guys got me in quickly, and fixed the tires same day - even got me a loaner on short notice!!! Only reason why this is four stars instead of five is because I had to come back in to get the light reset, and that took an extra trip and about an hour of time... More

by sbayardelle Verified Customer Verified Customer

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I absolutely LOVE this dealership, even with all the construction going on I am still being updated and informed about my vehicle and vehicle concerns! construction going on I am still being updated and informed about my vehicle and vehicle concerns! More

by some1dangerous Verified Customer Verified Customer

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The staff at Rayle BMW are friends and attentive. I enjoy doing business with them. I enjoy doing business with them. More

by Lizzie217m Verified Customer Verified Customer

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Excellent Kept me in the loop and up to date through out the process. Excellent communication. Resolved all issues timely and completely. Excellent service. Provided a loaner vehicle during the service. Exc the process. Excellent communication. Resolved all issues timely and completely. Excellent service. Provided a loaner vehicle during the service. Excellent hospitality. More

by Farhad Chowdhury Verified Customer Verified Customer

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I am very satisfied with the level of customer service and would not consider going anywhere else. My vehicle is always returned in excellent condition. and would not consider going anywhere else. My vehicle is always returned in excellent condition. More

by Gabrieljimmytri Verified Customer Verified Customer

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