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Cosmo Laurino
Cosmo Laurino at Rallye BMW

Cosmo Laurino | Page 2

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.6
403 Reviews
4.6

403 Reviews

Write a Review

403 Reviews of Cosmo Laurino

June 04, 2026

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Employee Rating

It could work with people better at times how ever our service advisor was great More

by markjr1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracey Bolden

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Jun 05, 2026

Rallye BMW responded

Mark, thanks so much for the 4-star review of Rallye BMW!

May 30, 2026

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It was very good but took a bit longer than promised I will go back in the future More

by dizliz333
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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Jun 01, 2026

Rallye BMW responded

While we're glad you enjoyed your experience overall, we apologize if we could have set better expectations for the wait time. That said, it's wonderful to hear we'll still be seeing you in the future. Looking forward to the next chance we get to show you a five-star experience!

May 29, 2026

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Great dealership with great service and knowledgeable technicians. Highly recommended to anyone looking for service or to purchase a bmw. More

by elmatatan212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Scott Robinson, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Mustafa Karimbaksh, Brandon Deady

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Jun 01, 2026

Rallye BMW responded

Thank you for recommending Rallye BMW! We're so pleased that our service and sales teams impressed you. Safe travels!

May 15, 2026

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Employee Rating

Great customer service. 2nd BMW with Bert Vargas! Will continue to use Rallye as my dealership More

by CHRISTINA.ACTON
Recommend Dealer
Yes

Other Employees Tagged: Cosmo Laurino

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May 15, 2026

Rallye BMW responded

We are so happy that our Rallye BMW team delivered an excellent experience. We'll be sure your high praise reaches Bert. Thank you, Christina!

May 08, 2026

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Rallye make servicing your car a breeze, from start to finish. I came in for a normal oil service, appointment time was the day I chose, pulled in at 10am and was done in 1 hour. Great experience! More

by MCORSSEN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Blanco, Bret Hines, Anthony Persaud, Mark Langston

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May 11, 2026

Rallye BMW responded

Thank you for sharing your experience! We’re thrilled to hear that your service visit was seamless and efficient. We look forward to seeing you next time at Rallye BMW!

May 06, 2026

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Great service, welcoming staff. got me in and out super quick. great loaner option. had a great experience. More

by jonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, Brandon Tibbals, James Dagostino, Richard Johnson, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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May 06, 2026

Rallye BMW responded

Hi Jonathan, thank you for sharing your feedback about our welcoming team. We are proud to provide quality, timely service to our guests, and we hope to see you back at Rallye BMW down the road.

May 05, 2026

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Great Service department from time of drop off until vehicle completion. Great communication throughout the entire process. I highly recommend Rallye BMW to everyone. More

by markl311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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May 05, 2026

Rallye BMW responded

Thank you for the outstanding review and recommendation, Mark! We're thrilled to hear our team kept you informed and at ease throughout the whole process. See you next time at Rallye BMW!

May 04, 2026

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Service was done promptly and and well and I was kept informed of the service . More

by Norman.Schiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Frank Trotta, Brandon Tibbals, Christopher Williams, Anthony Persaud, Richard Johnson, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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May 05, 2026

Rallye BMW responded

Thank you, Norman, for stopping by to leave Rallye BMW a wonderful review!

May 02, 2026

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Employee Rating

Great service at bmw service center in westbury New York I highly recommend them to everyone More

by GYAZY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz, Bret Hines, James Dagostino, Anthony Persaud, Richard Johnson, Mark Langston, Mustafa Karimbaksh, Tracey Bolden, Brandon Deady

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May 04, 2026

Rallye BMW responded

Thanks for recommending Rallye BMW! We all appreciate you showing your support.

May 01, 2026

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Employee Rating

What I went have fixed was not fixed. Key card still does not work, new tire is low pressure again, backup camera doesn't always work when in reverse, parking assistant still says not wor More

by Refnak49
Recommend Dealer
No

Other Employees Tagged: Cosmo Laurino

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May 04, 2026

Rallye BMW responded

I'm really sorry to see that your issues haven't been resolved and that we let you down with our communication. I'd like to assist you further to ensure these concerns are addressed properly. If you could please contact me, I'd love the chance to make this right for you. Thank you, Diane Seage - BDC/Reputation Manager - 516-833-4817

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