Cosmo Laurino | Page 2

Service was done promptly and and well and I was kept informed of the service . informed of the service . More

by Norman.Schiller Verified Customer Verified Customer

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Great service at bmw service center in westbury New York I highly recommend them to everyone I highly recommend them to everyone More

by GYAZY Verified Customer Verified Customer

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What I went have fixed was not fixed. Key card still does not work, new tire is low pressure again, backup camera doesn't always work when in reverse, parking assistant still says not wor Key card still does not work, new tire is low pressure again, backup camera doesn't always work when in reverse, parking assistant still says not working at times. Never called me after Deborah said he would. More

by Refnak49 Verified Customer Verified Customer

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Bret always takes good care of me, service is done correctly as always. I highly recommend Rallye BMW correctly as always. I highly recommend Rallye BMW More

by MCORSSEN2 Verified Customer Verified Customer

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I had the recall work done and an oil change completed. Cosmo explained a few other things that the car could use and was very personable. I declined the suggested additional services and he did not try to Cosmo explained a few other things that the car could use and was very personable. I declined the suggested additional services and he did not try to hard sell me since that was the reason I hadn't been using Rallye lately. All in all a good experience. More

by Degan427 Verified Customer Verified Customer

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Chris the Service manager was great, set everything up and went very smooth and fast and went very smooth and fast More

by allrestco Verified Customer Verified Customer

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The job was done well but the wait for a loaner car was unacceptably long unacceptably long More

by marcroloson Verified Customer Verified Customer

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Cosmo was very courteous and accommodating. The car was covered for all work under warranty, and he didn’t try to nickel and dime me. The car was covered for all work under warranty, and he didn’t try to nickel and dime me. More

by kevin.p.murphy Verified Customer Verified Customer

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Need to upgrade customer waiting area with better seats and snacks Mercedes waiting area has better quality and snacks Mercedes waiting area has better quality More

by BCHIEN727 Verified Customer Verified Customer

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Had two flat tires from hitting a pothole. Cosmo and the guys got me in quickly, and fixed the tires same day - even got me a loaner on short notice!!! Only reason why this is four stars inste Cosmo and the guys got me in quickly, and fixed the tires same day - even got me a loaner on short notice!!! Only reason why this is four stars instead of five is because I had to come back in to get the light reset, and that took an extra trip and about an hour of time... More

by sbayardelle Verified Customer Verified Customer

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