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Courtney Crook

Overview Reviews (70) Inventory (308)

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Courtney Crook

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Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0

70 Reviews

Overview Reviews (70) Inventory (308)

5.0

70 Reviews

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70 Reviews of Courtney Crook

March 27, 2024

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This was my first time at Don Ayres Honda and Courtney Crook as the service agent was outstanding! Crook as the service agent was outstanding! More

by roy

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Recommend Dealer

Yes

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Mar 27, 2024 -

Don Ayres Honda responded

Thank you, Roy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

March 21, 2024

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I’m very pleased with the service I get. The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service The staff is courteous and they seem to give it their all when to make sure the job is done correctly and the customer is satisfied with the service provided. More

by jproffitt2737

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Workmanship

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Recommend Dealer

Yes

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Mar 22, 2024 -

Don Ayres Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

March 21, 2024

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Courtney called me shortly after my appointment and explained everything to me in detail. I will be back. explained everything to me in detail. I will be back. More

by mcline611

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Recommend Dealer

Yes

Helpful 0

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Mar 22, 2024 -

Don Ayres Honda responded

Thank you for your business and this review. We're happy to hear Courtney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2024

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Always courteous. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. They take great care of me and my car! I’ve been doing business with them for many years and I don’t plan on going anywhere else. More

by dianajschmidt

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jeff Ward, Zach Chausse

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Mar 03, 2024 -

Don Ayres Honda responded

Diana, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Ayres Honda, we look forward to having you as a valued customer for many years to come!

February 27, 2024

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Service was exceptional. Courtney when above and beyond our expectations. Would highly recommend Don Ayer’s to service your Honda. Courtney when above and beyond our expectations. Would highly recommend Don Ayer’s to service your Honda. More

by Augiewilhelm

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Feb 27, 2024 -

Don Ayres Honda responded

It's great to hear that Courtney was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Ayres Honda!

February 24, 2024

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Service and people are friendly and professional. Quality and of work has always been the best! Quality and of work has always been the best! More

by Dave

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Recommend Dealer

Yes

Helpful 0

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Feb 25, 2024 -

Don Ayres Honda responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda, we look forward to having you as one of our valued customers for many more years to come!

February 14, 2024

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Quick service and kind staff. Have not been unhappy yet. First time buying a foreign car Have not been unhappy yet. First time buying a foreign car More

by Michelle

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Recommend Dealer

Yes

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Feb 14, 2024 -

Don Ayres Honda responded

We are so glad that we had the opportunity to work with you, Michelle, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 09, 2024

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Excellent experience. My advisor was professional and courteous. Had me out in record time. Thanks! My advisor was professional and courteous. Had me out in record time. Thanks! More

by chris4369

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Feb 09, 2024 -

Don Ayres Honda responded

Thank you, Chris, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 03, 2024

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Courtney was super nice, and helpful, and explained what all needed done on my car! all needed done on my car! More

by Mariah

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Recommend Dealer

Yes

Helpful 0

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Jan 03, 2024 -

Don Ayres Honda responded

Mariah, Thank you! Courtney and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

December 31, 2023

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Courtney did a great job! It was wonderful working with her. Thank you so much! It was wonderful working with her. Thank you so much! More

by Donna

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Workmanship

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Recommend Dealer

Yes

Helpful 0

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Jan 01, 2024 -

Don Ayres Honda responded

Thank you, Donna, for the kind words for Courtney and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

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