Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
103 Reviews
5.0

103 Reviews

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103 Reviews of Courtney Crook

May 29, 2026

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Employee Rating

Courtney, my service advisor was very professional. Courtney informed me of the price for the additional work that I had done on my vehicle. More

by nbedwell
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2026

Don Ayres Honda responded

Thank you for the five-star review. We’re glad Courtney was professional and clearly explained the pricing for your Honda CR-V Hybrid’s additional work. We look forward to assisting you with your next service appointment.

May 02, 2026

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I was greeted by a friendly attendant, he asked that I drive forward to Courtney crooks desk, another attendant approached, asking if he could put a magnetic number on the roof of my car, Courtney told me More

by Martha1780
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Recommend Dealer
Yes
May 02, 2026

Don Ayres Honda responded

We’re pleased your Honda CR-V service visit started with a warm greeting and swift guidance to Courtney’s desk. It’s great to hear she arrived promptly and our team made the process seamless. Thank you for choosing us for your service needs.

March 08, 2026

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Great service. The service advisor was friendly and accommodating. The waiting area was spacious and clean. More

by e13ctron
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Recommend Dealer
Yes
Mar 08, 2026

Don Ayres Honda responded

It’s wonderful to know that Courtney was friendly and accommodating and that the waiting area was spacious and clean. We appreciate you choosing us for your Honda Pilot service. Please let us know whenever you need assistance again.

March 03, 2026

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Top notch experience. From the greeting to the delivery I felt like I was important. Keeps us wanting to continue having our service done here. More

by Fabulous Fabini
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Recommend Dealer
Yes

Other Employees Tagged: Chris Demetriades

Mar 04, 2026

Don Ayres Honda responded

Thank you for praising our welcoming greeting and smooth delivery process. We’re delighted your Honda CR-V service felt top notch and look forward to caring for your vehicle on future visits.

March 03, 2026

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Clean. Friendly. Informative.everyone went out of wat to keep me updated. Addressed all of my questions More

by Xxxx
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Recommend Dealer
Yes
Mar 03, 2026

Don Ayres Honda responded

Thank you for recognizing our team’s efforts to keep you informed during your Honda Civic service. Courtney and our staff were glad to address all of your questions and maintain a clean, friendly environment. Thank you for trusting us with your vehicle.

February 05, 2026

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Courtney was my superhero this morning! I drive over an hour to Don Ayres because they’re always fantastic, but this morning I was running late. She was still very considerate of our time a More

by Molly R.
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Recommend Dealer
Yes
Feb 05, 2026

Don Ayres Honda responded

We’re glad Courtney could make your service visit efficient and enjoyable even with your tight schedule. It’s great that the showroom tour and seating area helped you feel at ease during your Honda CR-V service. Thank you for sharing such high praise, and we look forward to seeing you again.

January 22, 2026

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Consistent, fair, reliable maintenance with no unnecessary recommendations. I never have to take my van back to fix the fix. More

by karen.evans2019
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Recommend Dealer
Yes
Jan 22, 2026

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 16, 2026

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Don Ayres service center staff are friendly and courteous! Cortney was great and explained everything thoroughly! More

by Jeannie
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Recommend Dealer
Yes
Jan 16, 2026

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

December 17, 2025

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Jon was very prompt and courteous. The work done quickly. Wouldn't take my truck anywhere else. More

by Buscodoc
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Recommend Dealer
Yes

Other Employees Tagged: Jon

Dec 17, 2025

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2025

Dealership Rating
Employee Rating

Service was GREAT! Courtney took excellent care of us. She's very friendly and explained everything to us in a detailed manner. Thank you! More

by wginder
Service Price Transparency
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Recommend Dealer
Yes
Nov 30, 2025

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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