Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Courtney Crook

July 28, 2026

Dealership Rating
Employee Rating

They were punctual in starting on my car and fishing ahead of schedule. My service consultant was most accommodating to my needs. More

by bevtylr2002
Service Price Transparency
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Recommend Dealer
Yes
Jul 28, 2026

Don Ayres Honda responded

Thank you for highlighting how promptly we started and finished service on your Honda CR-V Hybrid. We’re glad Courtney accommodated your needs. We look forward to helping you again.

July 26, 2026

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Prompt polite knowledgable and quick service with the right amount of contact concerning my service for the day More

by kelefever
Service Price Transparency
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Recommend Dealer
Yes
Jul 26, 2026

Don Ayres Honda responded

Thank you for your five-star rating. We’re glad our team provided prompt, polite and knowledgeable service and kept you informed during your Honda service visit. Courtney and the rest of our team look forward to serving you again.

May 29, 2026

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Courtney, my service advisor was very professional. Courtney informed me of the price for the additional work that I had done on my vehicle. More

by nbedwell
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Recommend Dealer
Yes
May 29, 2026

Don Ayres Honda responded

Thank you for the five-star review. We’re glad Courtney was professional and clearly explained the pricing for your Honda CR-V Hybrid’s additional work. We look forward to assisting you with your next service appointment.

May 02, 2026

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I was greeted by a friendly attendant, he asked that I drive forward to Courtney crooks desk, another attendant approached, asking if he could put a magnetic number on the roof of my car, Courtney told me More

by Martha1780
Service Price Transparency
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Recommend Dealer
Yes
May 02, 2026

Don Ayres Honda responded

We’re pleased your Honda CR-V service visit started with a warm greeting and swift guidance to Courtney’s desk. It’s great to hear she arrived promptly and our team made the process seamless. Thank you for choosing us for your service needs.

March 08, 2026

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Great service. The service advisor was friendly and accommodating. The waiting area was spacious and clean. More

by e13ctron
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Recommend Dealer
Yes
Mar 08, 2026

Don Ayres Honda responded

It’s wonderful to know that Courtney was friendly and accommodating and that the waiting area was spacious and clean. We appreciate you choosing us for your Honda Pilot service. Please let us know whenever you need assistance again.

March 03, 2026

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Top notch experience. From the greeting to the delivery I felt like I was important. Keeps us wanting to continue having our service done here. More

by Fabulous Fabini
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Recommend Dealer
Yes

Other Employees Tagged: Chris Demetriades

Mar 04, 2026

Don Ayres Honda responded

Thank you for praising our welcoming greeting and smooth delivery process. We’re delighted your Honda CR-V service felt top notch and look forward to caring for your vehicle on future visits.

March 03, 2026

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Clean. Friendly. Informative.everyone went out of wat to keep me updated. Addressed all of my questions More

by Xxxx
Service Price Transparency
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Recommend Dealer
Yes
Mar 03, 2026

Don Ayres Honda responded

Thank you for recognizing our team’s efforts to keep you informed during your Honda Civic service. Courtney and our staff were glad to address all of your questions and maintain a clean, friendly environment. Thank you for trusting us with your vehicle.

February 05, 2026

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Courtney was my superhero this morning! I drive over an hour to Don Ayres because they’re always fantastic, but this morning I was running late. She was still very considerate of our time a More

by Molly R.
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Recommend Dealer
Yes
Feb 05, 2026

Don Ayres Honda responded

We’re glad Courtney could make your service visit efficient and enjoyable even with your tight schedule. It’s great that the showroom tour and seating area helped you feel at ease during your Honda CR-V service. Thank you for sharing such high praise, and we look forward to seeing you again.

January 22, 2026

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Consistent, fair, reliable maintenance with no unnecessary recommendations. I never have to take my van back to fix the fix. More

by karen.evans2019
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Recommend Dealer
Yes
Jan 22, 2026

Don Ayres Honda responded

Thanks for sharing your thoughts about your experience with Don Ayres Honda. We appreciate your business and hope to see you again soon!

January 16, 2026

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Employee Rating

Don Ayres service center staff are friendly and courteous! Cortney was great and explained everything thoroughly! More

by Jeannie
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Recommend Dealer
Yes
Jan 16, 2026

Don Ayres Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Ayres Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

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