Courtney Crook
Courtney Crook at Don Ayres Honda

Courtney Crook | Page 2

Service Advisor

Don Ayres Honda

4740 Lima Road
Fort Wayne, IN 46808

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Courtney Crook

December 17, 2025

Dealership Rating
Employee Rating

Jon was very prompt and courteous. The work done quickly. Wouldn't take my truck anywhere else. More

by Buscodoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon

Dec 17, 2025

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 30, 2025

Dealership Rating
Employee Rating

Service was GREAT! Courtney took excellent care of us. She's very friendly and explained everything to us in a detailed manner. Thank you! More

by wginder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 30, 2025

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 23, 2025

Dealership Rating
Employee Rating

Great car buying experience! Courtney took great care of us and answered all our questions. More

by Rex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Squires, Jackson Odle

Sep 23, 2025

Don Ayres Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 19, 2025

Dealership Rating
Employee Rating

I have always been happy with the service and the employees. Very professional and knowledgeable. More

by pmmiller123
Recommend Dealer
Yes

Other Employees Tagged: Paul Evans

Apr 19, 2025

Don Ayres Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Ayres Honda. We look forward to having you as one of our valued customers for many more years to come!

April 11, 2025

Dealership Rating
Employee Rating

Very clean and people are very polite. Great service. Had the vehicle done in the time they said. More

by Robert43ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Don Ayres Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2025

Dealership Rating
Employee Rating

The dealership was very clean. Everyone was very polite! My service advisor, Courtney Crook was exceptional! She was very helpful, very knowledgeable and a true pleasure! Excel More

by Suzannpranaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Don Ayres Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Ayres Honda.

April 04, 2025

Dealership Rating
Employee Rating

Was quick and service was excellent. Thanks for giving grandkids the little ducks and hot wheel cars! More

by trischlerv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Don Ayres Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2025

Dealership Rating
Employee Rating

I was very happy with my experience. Courtney was SO friendly, informative, and helpful. My wait was pleasant enough, but I was disappointed that the shuttle never came, I could have don More

by Yarnelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Don Ayres Honda responded

Yarnelle, Thank you for choosing Don Ayres Honda. Your feedback and rating mean a lot to us. We're glad Courtney and our team were able to help, and we hope to see you again!

February 23, 2025

Dealership Rating
Employee Rating

Service is excellent as is salesman Rick Kruger! Great experience and love my new car! More

by SBJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Kruger

Feb 23, 2025

Don Ayres Honda responded

Thanks for your feedback on your recent visit to Don Ayres Honda. It's great to hear that Rick was able to assist you and that you had such a positive experience.

February 15, 2025

Dealership Rating
Employee Rating

Service department is very helpful and communicates well. Customer service representatives are responsive and clearly articulate any potential concerns with your vehicle More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Don Ayres Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Adam, and we look forward to working with you again.

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