Courtney Esposito | Page 4

My overall experience and communication with Courtney was probably the best Service experience I've had with any relationship/service dept. she was professional, helpful and an extremely clear communicator. probably the best Service experience I've had with any relationship/service dept. she was professional, helpful and an extremely clear communicator. More

by redniss Verified Customer Verified Customer

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Everything, including recalls were dealt with promptly and professionally. Courtney was great. She explained everything and sought my agreement to do a few extra service requirements. Very comfortable cus and professionally. Courtney was great. She explained everything and sought my agreement to do a few extra service requirements. Very comfortable customer service lounge. The only negative was the appointment was too early and I didn't get any popcorn. More

by GHOP9850 Verified Customer Verified Customer

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Don't like to be over sell on service Try to sell me filter I didn't need filter I didn't need More

by Gleboeuf2 Verified Customer Verified Customer

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Great but didn't get a car washnext time. Marissa was great and very attentive to my nerdd Marissa was great and very attentive to my nerdd More

by ANTHONY.GIAIMO Verified Customer Verified Customer

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All of my experiences with Napoli Dealership have been excellent. From buying the car to servicing the car. Thank you!! excellent. From buying the car to servicing the car. Thank you!! More

by chriscwoods Verified Customer Verified Customer

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Quick and efficient service Overall, customer service was excellent. I will definitely go to this dealership again. excellent. I will definitely go to this dealership again. More

by amurillo08 Verified Customer Verified Customer

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Berit Ostensen is just an amazing lady. Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent deta Outstanding customer service, skills, she provides in a professional and friendly manner in an easy to understand manner, she provides excellent details of what will happen to your car while in service and shows kindness throughout the process. If you have the opportunity to work with Berit Ostensen, you will be in excellent hands and you will be amazed by the service quality you will get. She is an outstanding lady and have no doubt that you will be impressed by her. On a side note, All the service departments team members are all excellent in their own right. So, you will get outstanding service , you can’t go wrong. I work more with Berit on my car than the other team members. So, I appreciate the way she handles everything and very compassionate and kind to others and that’s really shows our she values customers. Honestly that’s rare these days. More

by ac Verified Customer Verified Customer

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Good Courtney was very helpful and professional. She made sure my recall was taken care of. And you should give her a raise She made sure my recall was taken care of. And you should give her a raise More

by mikekryda683 Verified Customer Verified Customer

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Berit is an outstanding member of the Service Department of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindnes of Napoli Kia in Milford. She is so helpful and shows great customer care. She provides help in a friendly and respectful way as well as some kindness all throughout the process. She is a fantastic person and you will know very quickly that you are in good hands. I have been a customer of hers for many years. Highly recommended. More

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Always a great experience Very quick with my vehicle and solved all my questions and concerns solved all my questions and concerns More

by Chris.silva84 Verified Customer Verified Customer

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