Courtney Goodgain | Page 12

Lady at closing not interested in answer questions. …just wanted to get it over with. …just wanted to get it over with. More

by HERRMANN.BILL Verified Customer Verified Customer

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Quick and prompt in communication and service. Only continuing to fill out this field to meet the word minimum. Only continuing to fill out this field to meet the word minimum. More

by SSWEAR19 Verified Customer Verified Customer

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Our service agent was very friendly and kept us updated on the progress of our maintenance, we also had a question for finance he escorted us to the lobby and told the receptionist what we needed. Unfortun on the progress of our maintenance, we also had a question for finance he escorted us to the lobby and told the receptionist what we needed. Unfortunately, i was disappointed on the misinformation. We were told when we purchased our vehicle the salesman told us that the 1st oil change would be FREE OIL CHARGE, just bring our car back to Arapahoe KIa and they would hook us up. my wife made the appointment we drove 50 miles in a snowstorm to keep our appointment to only be told that that particular incentive was not valid. Needless to say, we paid for the oil change. at a much higher cost then if we went to a local Kia. To be honest we won't be going back to Arapahoe. More

by VHOLD1 Verified Customer Verified Customer

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The representative was professional and service was as expected but the repair order would've charged me for a service it shouldn't have. Although fixed once I was able to get ahold of the service rep, ge expected but the repair order would've charged me for a service it shouldn't have. Although fixed once I was able to get ahold of the service rep, getting through to him took an unnecessary larger amount of time and phone calls to get through. For whatever reason, the Repair Order did not offer the "Message Rep" or " Request a Call" option. More

by DHICK40 Verified Customer Verified Customer

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I was greeted by courteous and polite staff members that attentively met my every need. Will certainly go back. Good job guys! attentively met my every need. Will certainly go back. Good job guys! More

by STR8WISDOMNLOGIC Verified Customer Verified Customer

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Alex was great! The inspection was thorough and answered all our questions. The overall experience was great! The inspection was thorough and answered all our questions. The overall experience was great! More

by VEGAALEXISM Verified Customer Verified Customer

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Great service as always, a pleasure to work with the team, repeat customer and 3rd lease. Keep up the great work! Thank you Jim and Courtney! team, repeat customer and 3rd lease. Keep up the great work! Thank you Jim and Courtney! More

by DFERRO Verified Customer Verified Customer

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The service center of this dealership is one of the best in the area. Always friendly and go above and beyond to help you out. in the area. Always friendly and go above and beyond to help you out. More

by WICKED_FLAV Verified Customer Verified Customer

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Quincy was very diligent at his job and also very helpful and knowledgeable. I choose the KIA after testing other brands and for the money, the vehicle is a great value. Luxurious without the high price ta and knowledgeable. I choose the KIA after testing other brands and for the money, the vehicle is a great value. Luxurious without the high price tag. More

by LMCASSADAY Verified Customer Verified Customer

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I started shopping for cars online a few weeks ago because my 2023 Kia's lease was coming up. I started calling dealerships to get an idea what I would be looking at if I bought the Kia I had or did because my 2023 Kia's lease was coming up. I started calling dealerships to get an idea what I would be looking at if I bought the Kia I had or did a new lease. Arapahoe Kia was very helpful in that endeavor. Other dealerships I spoke with, didn't seem to be interested in talking over the phone. I actually decided to go to Arapahoe Kia because they made an effort to answer my questions to the best of their ability with the information they had over the phone. More

by LDODGE875 Verified Customer Verified Customer

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