Courtney Graves | Page 12
Sales & Leasing Consultant
Honda of Kenosha
12180 77th Street
Bristol, WI 53104
Dealership Experience
6 yrs, 10 mos
Industry Experience
6 yrs, 10 mos
Languages Spoken
English
220 Reviews
Write a Review220 Reviews of Courtney Graves
March 21, 2023
Overall good experience. We are returning customers due to the quality of the vehicles. The team I worked with were very helpful and accommodating. We are returning customers due to the quality of the vehicles. The team I worked with were very helpful and accommodating. More
Other Employees Tagged: Amos Longanecker
March 14, 2023
I have HD many interactions at Honda of Kenosha. My experience there was mixed to day at best. I felt everyone was polite and friendly. My concern was I felt I couldn't take what people told me at t My experience there was mixed to day at best. I felt everyone was polite and friendly. My concern was I felt I couldn't take what people told me at there word. I was called before my 2nd meeting and was told that I was promised a price for CRV EXL, I accepted over the phone. I arrived and was told none were available so they sold me a car with less features for higher payment, saying they couldn't match the original deal with an EXL when it comes in. When I signed for the sport model, I signed under a VIN # that arrived and was sold the day before I was supposed to pick it up despite me signing all of the documentation on the previous day. When a new one was found and brought to your dealership, I had to fill out all of the paperwork again because of the new VIN. I checked there website and an EXL was available which I would have much rather had. I understand they were negotiating what they had available but I feel I was taken advantage of and was steered towards a vehicle that is missing features I had before with a higher monthly payment. If given the opportunity, I would switch my Sport model for the EXL. I was also promised one price for the Sport model and had to remind them before signing the recent docs to fix the pricing. More
Other Employees Tagged: Mousa Abuhassan
March 07, 2023
Very good experience and they were patient with me. They also made sure they met my requirement and needs. Would recommend Courtney to anyone I know. They also made sure they met my requirement and needs. Would recommend Courtney to anyone I know. More
Other Employees Tagged: Mousa Abuhassan
March 05, 2023
Extremely good service. Also extremely helpful in finding me exactly what I was looking for, even though it required extra work. This is the second car I have bought at Hond Also extremely helpful in finding me exactly what I was looking for, even though it required extra work. This is the second car I have bought at Honda of Kenosha, and will continue for future vehicles. More
Other Employees Tagged: Amos Longanecker, Donald Rees
January 30, 2023
I always have courteous service here, which is why I will keep coming back! Service is also quick and straightforward, not to mention an awesome coffee bar! keep coming back! Service is also quick and straightforward, not to mention an awesome coffee bar! More
Other Employees Tagged: Sam Waddell
January 01, 2023
Great customer service. .Followed up on any questions or concerns I had in a timely manner. .Followed up on any questions or concerns I had in a timely manner. More
Other Employees Tagged: Adam Al-Ashi
November 19, 2022
Courtney is an awesome sales person, knowledgeable on the product and very energetic. She'll listen to what you want and work to get the right fit. product and very energetic. She'll listen to what you want and work to get the right fit. More
Other Employees Tagged: Amos Longanecker
November 08, 2022
The process was quick and thorough. Courtney was professional, patient, courteous and personable! In a reasonable amount f time. Overall good experience. Courtney was professional, patient, courteous and personable! In a reasonable amount f time. Overall good experience. More
Other Employees Tagged: Amos Longanecker

