Courtney Graves
Courtney Graves at Honda of Kenosha

Courtney Graves | Page 12

Sales & Leasing Consultant

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

Contact Me
4.9
225 Reviews

Dealership Experience

7 yrs

Industry Experience

7 yrs

Languages Spoken

English English

4.9

225 Reviews

Write a Review

225 Reviews of Courtney Graves

April 11, 2023

Dealership Rating
Employee Rating

Did not stay true to their commitment to the trade-in vehicle. I brought my trade-in from another state driving 6 hours. Too aggressive and sold me a package that is useless to me as I stay out of state. More

by swapnamurti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jon Golm

Apr 14, 2023

Honda of Kenosha responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 06, 2023

Dealership Rating
Employee Rating

Courtney was great! She answered all my questions and was very easy to work with. I appreciate the No-pressure which differentiates her from sales reps I have met at ma More

by bittnerjenn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Apr 07, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

April 06, 2023

Dealership Rating
Employee Rating

I don’t have great luck with buying cars! Often I have went to dealerships where they are so eager to make a sell they will tell you anything to get you out of the door! Typical! But Courtney More

by Coco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2023

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

April 06, 2023

Dealership Rating
Employee Rating

This was my 4th purchase from Honda of Kenosha and Courtney and Pedro were great to work with. I wish I had gotten a little more for my Accord trade-in, but it was close to the CarFax estimate. I woun More

by bobtreas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pedro A Contreras

Apr 07, 2023

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let us know if we can be of any more assistance!

March 23, 2023

Dealership Rating
Employee Rating

Would recommend anyone wishing to purchase a car to see Courtney. Very pleasant young woman. More

by jeannephelan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 21, 2023

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Employee Rating

Overall good experience. We are returning customers due to the quality of the vehicles. The team I worked with were very helpful and accommodating. More

by dawn.gustafson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker

Mar 21, 2023

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

March 14, 2023

Dealership Rating
Employee Rating

I have HD many interactions at Honda of Kenosha. My experience there was mixed to day at best. I felt everyone was polite and friendly. My concern was I felt I couldn't take what people told me at t More

by natehilse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mousa Abuhassan

Mar 18, 2023

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 10, 2023

Dealership Rating
Employee Rating

Wonderful, stress and hassle free car buying experience. Would recommend Courtney and Honda to anyone I love. More

by chyvchyv@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2023

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 07, 2023

Dealership Rating
Employee Rating

Very good experience and they were patient with me. They also made sure they met my requirement and needs. Would recommend Courtney to anyone I know. More

by shauntell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mousa Abuhassan

Mar 08, 2023

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Courtney had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

March 05, 2023

Dealership Rating
Employee Rating

Extremely good service. Also extremely helpful in finding me exactly what I was looking for, even though it required extra work. This is the second car I have bought at Hond More

by kllygardner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amos Longanecker, Donald Rees

Mar 05, 2023

Honda of Kenosha responded

Here at Honda of Kenosha, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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