Courtney Whalen | Page 8

Fast and Friendly Super fast and friendly service! I got there early and they got me in early. Very friendly and courteous. They came and found me as soon as the servi Super fast and friendly service! I got there early and they got me in early. Very friendly and courteous. They came and found me as soon as the service was done, went over what they had done, let me know how things looked, and sent me on my way. Really appreciate their quick and accurate service. More

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Had an oil change and service I gave a five star rating because Courtney is ALWAYS so helpful in getting my car in to get it serviced. She is always willing to take time to answer I gave a five star rating because Courtney is ALWAYS so helpful in getting my car in to get it serviced. She is always willing to take time to answer questions and goes out of her way to assist with whatever problem I may be having with my Highlander. The same goes for Dave and the manager, Chris. They are all very friendly and courteous to me and makes it an enjoyable experience when I have to take my car in. More

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5000 mile check up I was surprised that our service today wasn’t an oil change, and we don’t have to have one until 10,000 miles. Thanks for rotating the tires and givin I was surprised that our service today wasn’t an oil change, and we don’t have to have one until 10,000 miles. Thanks for rotating the tires and giving the car a check up today. Toyota covers these and it costs us nothing but time. So glad we went back to Toyota and Sunshine is top notch. Appreciate your dealership. More

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car serviced The service people were very friendly, professional, and polite. I arrived and asked if they could take care of my car. I did not have an appointmen The service people were very friendly, professional, and polite. I arrived and asked if they could take care of my car. I did not have an appointment but they made room for me! Thank you for great service! More

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Pleasantly surprised I was pleasantly surprised by my new car buying experience at Sunshine Toyota in Battle Creek,MI. I found my sales associate,Jim Froelich, friendly, k I was pleasantly surprised by my new car buying experience at Sunshine Toyota in Battle Creek,MI. I found my sales associate,Jim Froelich, friendly, knowledgeable and extremely helpful. We found my car on a cold winter day, negotiated the price, met with another kind and knowledgeable employee, Dennis Walters,the finance guy, and purchased my beautiful new car without a hitch. It was a very smooth and easy transaction and I could not be happier with the result. I strongly encourage anyone in the market for a car to consider Sunshine Toyota and find Jim Froelich to help you. More

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Tire rotation Courtney and Dave are the best - Courtney responds quickly and got me in right away. Dave helped me secure a ride to pick up my vehicle. Love the To Courtney and Dave are the best - Courtney responds quickly and got me in right away. Dave helped me secure a ride to pick up my vehicle. Love the Toyota Service Team! More

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Very satisfied with all aspects of the appointment Very satisfied with the ease and timeliness for making an appointment. The staff are friendly and approachable. It is nice that the staff also addre Very satisfied with the ease and timeliness for making an appointment. The staff are friendly and approachable. It is nice that the staff also addresses the customers by name. More

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You always get more than you expected. Not only did they wash my car, but even cleaned out the very salt covered floor mats! Thanks Kris, great job! You can always depend on the very fr Not only did they wash my car, but even cleaned out the very salt covered floor mats! Thanks Kris, great job! You can always depend on the very friendly Service Crew to go the extra distance to make your car look and perform great. More

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This is my favorite dealership I have owned a Toyota Prius since 2004, and actually look forward to bringing my car in for service at this dealership. I've occasionally needed to br I have owned a Toyota Prius since 2004, and actually look forward to bringing my car in for service at this dealership. I've occasionally needed to bring my car to a Toyota dealership in a larger nearby city, and much prefer the Battle Creek dealership. They know who you are when you arrive, and always give great service. The updated waiting area is awesome! More

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Oil change No problems - service done quickly while I waited. Clean, comfortable waiting area with complementary snacks. Always wish price was lower, but I'm che No problems - service done quickly while I waited. Clean, comfortable waiting area with complementary snacks. Always wish price was lower, but I'm cheap - probably going price for oil change and tire rotation. More

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