Courtney Whalen | Page 8
Service Advisor
Sunshine Toyota
1355 West Dickman Road
Battle Creek, MI 49037
Dealership Experience
18 yrs, 10 mos
Industry Experience
19 yrs, 10 mos
167 Reviews
Write a Review167 Reviews of Courtney Whalen
April 12, 2019
Had an oil change and service I gave a five star rating because Courtney is ALWAYS so helpful in getting my car in to get it serviced. She is always willing to take time to answer I gave a five star rating because Courtney is ALWAYS so helpful in getting my car in to get it serviced. She is always willing to take time to answer questions and goes out of her way to assist with whatever problem I may be having with my Highlander. The same goes for Dave and the manager, Chris. They are all very friendly and courteous to me and makes it an enjoyable experience when I have to take my car in. More
Other Employees Tagged: Dave Hoexter
April 12, 2019
5000 mile check up I was surprised that our service today wasn’t an oil change, and we don’t have to have one until 10,000 miles. Thanks for rotating the tires and givin I was surprised that our service today wasn’t an oil change, and we don’t have to have one until 10,000 miles. Thanks for rotating the tires and giving the car a check up today. Toyota covers these and it costs us nothing but time. So glad we went back to Toyota and Sunshine is top notch. Appreciate your dealership. More
Other Employees Tagged: Randy Dibiaggio
April 11, 2019
car serviced The service people were very friendly, professional, and polite. I arrived and asked if they could take care of my car. I did not have an appointmen The service people were very friendly, professional, and polite. I arrived and asked if they could take care of my car. I did not have an appointment but they made room for me! Thank you for great service! More
Other Employees Tagged: Kris Howes, Alysa Clines , Dave Hoexter
April 06, 2019
Pleasantly surprised I was pleasantly surprised by my new car buying experience at Sunshine Toyota in Battle Creek,MI. I found my sales associate,Jim Froelich, friendly, k I was pleasantly surprised by my new car buying experience at Sunshine Toyota in Battle Creek,MI. I found my sales associate,Jim Froelich, friendly, knowledgeable and extremely helpful. We found my car on a cold winter day, negotiated the price, met with another kind and knowledgeable employee, Dennis Walters,the finance guy, and purchased my beautiful new car without a hitch. It was a very smooth and easy transaction and I could not be happier with the result. I strongly encourage anyone in the market for a car to consider Sunshine Toyota and find Jim Froelich to help you. More
Other Employees Tagged: Dennis Walters , Jim Froelich
March 27, 2019
Tire rotation Courtney and Dave are the best - Courtney responds quickly and got me in right away. Dave helped me secure a ride to pick up my vehicle. Love the To Courtney and Dave are the best - Courtney responds quickly and got me in right away. Dave helped me secure a ride to pick up my vehicle. Love the Toyota Service Team! More
Other Employees Tagged: Dave Hoexter
March 27, 2019
Very satisfied with all aspects of the appointment Very satisfied with the ease and timeliness for making an appointment. The staff are friendly and approachable. It is nice that the staff also addre Very satisfied with the ease and timeliness for making an appointment. The staff are friendly and approachable. It is nice that the staff also addresses the customers by name. More
Other Employees Tagged: Kris Howes, Alysa Clines , Dave Hoexter
March 23, 2019
You always get more than you expected. Not only did they wash my car, but even cleaned out the very salt covered floor mats! Thanks Kris, great job! You can always depend on the very fr Not only did they wash my car, but even cleaned out the very salt covered floor mats! Thanks Kris, great job! You can always depend on the very friendly Service Crew to go the extra distance to make your car look and perform great. More
Other Employees Tagged: Kris Howes
March 10, 2019
This is my favorite dealership I have owned a Toyota Prius since 2004, and actually look forward to bringing my car in for service at this dealership. I've occasionally needed to br I have owned a Toyota Prius since 2004, and actually look forward to bringing my car in for service at this dealership. I've occasionally needed to bring my car to a Toyota dealership in a larger nearby city, and much prefer the Battle Creek dealership. They know who you are when you arrive, and always give great service. The updated waiting area is awesome! More
Other Employees Tagged: Dave Hoexter
March 09, 2019
Oil change No problems - service done quickly while I waited. Clean, comfortable waiting area with complementary snacks. Always wish price was lower, but I'm che No problems - service done quickly while I waited. Clean, comfortable waiting area with complementary snacks. Always wish price was lower, but I'm cheap - probably going price for oil change and tire rotation. More
February 26, 2019
very helpful This is my 4th léase from Sunshine. Everyone is very accomedating. I Will be back for a 5th. Very helpful and friendly staff. Highly reccomend Randy a This is my 4th léase from Sunshine. Everyone is very accomedating. I Will be back for a 5th. Very helpful and friendly staff. Highly reccomend Randy as a salesperson. More
Other Employees Tagged: Dennis Walters, Randy Dibiaggio , Aimee Alger, Dave Hoexter

