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Courtney Wilson
Courtney Wilson | Page 15
Parts Manager
Serra Nissan of Birmingham
1500 Center Point Pkwy
Birmingham, AL 35215
149 Reviews
149 Reviews
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149 Reviews of Courtney Wilson
October 14, 2019
Staff was professional and prompt Good customer service. They were very professional and prompt and I was able to relax in waiting area comfortably while waiting on my car to be servic Good customer service. They were very professional and prompt and I was able to relax in waiting area comfortably while waiting on my car to be serviced. I am so thankful for kind people More
by RMURPHY189
Verified CustomerOther Employees Tagged: Curtis Lloyd, Scott Fuller , Amy Caretti, Angie Hester, Randy Hicks, Jared Johnson, Xavier Johnson, Venson Lavender, Danny Tuggle
September 19, 2019
TERRIBLE It took me 3 trips to get a window replaced. I called on September 13 and spok with Courtney who ordered my window and was cery profesaional. Had an a It took me 3 trips to get a window replaced. I called on September 13 and spok with Courtney who ordered my window and was cery profesaional. Had an appt the following day on Saturday September 14 with Amanda. Then was told by Amanda they wouldn’t be able to get me and and to come back on Momday and she would give me a loaner vehicle and put the window under my manufacturers warranty. That was a LIE. Then was told by the service manager Scott Fuller that I would have to pay upfront and be reimbursed by my insurance because they did not have a collision center. Scott quoted me $580.50. I left and went back the next day at 9 a.m. and they repaired the window quickly, however the bill was ove $600.00. When I told them what I was quoted by Scott Fuller they corrected the bill like I had a coupon. Nothing was handled professionally and I will NOT go back to that dealer. More
by Shelley Luna
Other Employees Tagged: Scott Fuller , Matt in service - he scheduled my firt visit on Saturday.
September 05, 2019
Great People The people here are absolutely wonderful. The service department was absolutely wonderful with my vehicle and got me taken care of quickly and efficie The people here are absolutely wonderful. The service department was absolutely wonderful with my vehicle and got me taken care of quickly and efficiently. I absolutely love this place and would recommend to my friends and family. More
by amdudley
Other Employees Tagged: Curtis Lloyd
August 22, 2019
New tires and oil change The service lady could not have been nicer. Kept me informed during the wait. Gave me a good deal on the oil change since there had been a misundersta The service lady could not have been nicer. Kept me informed during the wait. Gave me a good deal on the oil change since there had been a misunderstanding. More
by JBISC1977
Other Employees Tagged: I know I ordered the tires from Courtney but do not remember the names of the other involved employees.
November 21, 2018
RMURPHY The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and The service dept was prompt and courteous and rhe waiting area was comfortable, and refreshment are was nicely done. I would recommend more snacks and liquid coffee creamers in flavors. More
by RMURPHY189
Other Employees Tagged: Curtis Lloyd, Scott Fuller , Amy Caretti, Mikayla Fuller, Randy Hicks, Jared Johnson, Venson Lavender, Brian Thompson, Danny Tuggle
November 21, 2018
Service Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in w Rear brake pads replaced, rotors turned Oil and filter changed Multi point inspection Complimentary car wash Free coffee, snacks, and water in waiting room WIFI didn’t work though More
by bland0
Other Employees Tagged: Vanessa White
November 12, 2018
Oil change Aleays a great friendly place fast and effective gives me details about whats going on with my car and shows me what to look for and what they have do Aleays a great friendly place fast and effective gives me details about whats going on with my car and shows me what to look for and what they have done More
by PARTSGUY5
Other Employees Tagged: Scott Fuller , Amy Caretti, Danny Tuggle, Vanessa White
October 28, 2018
I loved it. If your car need service. I recommend Serra Nissan in Centerpoint. Service is great. Employees are friendly and helpful. They go beyond the call of d If your car need service. I recommend Serra Nissan in Centerpoint. Service is great. Employees are friendly and helpful. They go beyond the call of duty. More
by VeeVee 1960
Other Employees Tagged: Stephanie Ayala, Roger Bradford, Amy Caretti, Erika Curlette, Rita Owens
October 05, 2018
Friendly and informative I always enjoy taking my car in for service. I am always met by someone with a smile on their face. They are very courteous, friendly and informative I always enjoy taking my car in for service. I am always met by someone with a smile on their face. They are very courteous, friendly and informative Not good at remembering names, so the names may not be correct. More
by YDENISEM
Other Employees Tagged: Amy Caretti
