Craig Beverley | Page 5

New Purchase of 2017 Highlander AWD Limited We appreciate the wonder sales service provided by Jody Rood and Sales Manager Craig Beverly at Lithia Toyota of Abilene. We traded a 2013 Highlander We appreciate the wonder sales service provided by Jody Rood and Sales Manager Craig Beverly at Lithia Toyota of Abilene. We traded a 2013 Highlander XLE for an AWD version to facility winter driving and off paved roadway traction. This entire dealership was fantastic earning our business and I am overwhelmed by the wonderful experience we had. I would not hesitate to recommend our sales person, Jody Rood, to all my family and friends with confidence they too will have a wonderful purchase experience. Purchasing local is important and this dealership kept our purchase in Abilene! Proud to support a local dealership and will do so again. If you have not shopped there we highly recommend them before your make a purchase elsewhere. More

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Great, as expected. . Past experience with this dealership led me to contact the Abilene dealership regarding a new vehicle. As expected, everyone was extremely helpful, fr Past experience with this dealership led me to contact the Abilene dealership regarding a new vehicle. As expected, everyone was extremely helpful, friendly, and professional. More

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Awesome Service! I had recently bought a Toyota Rav4 at another dealership and wasn't pleased with the vehicle. I searched online to see what Toyota dealerships where I had recently bought a Toyota Rav4 at another dealership and wasn't pleased with the vehicle. I searched online to see what Toyota dealerships where in the area. When I went in to the dealership to discuss the trade-in of the Rav4 they where helpful and tried there best to get the most out of the car so I could stay in my budget. We looked at a few options and found that it would be possible to get a new car. I'm very thankful for there hard work and I'm now a proud owner of a 2017 Toyota Corolla! More

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Purchased a Toyota Tundra Our salesman, Mark Harris was outstanding!! He was incredibly helpful, knowledgeable, patient, and kind! Thank you Mark!! Craig Beverly was also kind Our salesman, Mark Harris was outstanding!! He was incredibly helpful, knowledgeable, patient, and kind! Thank you Mark!! Craig Beverly was also kind and very helpful! We appreciate you Craig! Mike Mizikar was also great, helpful, and kind. These guys even worked late so that we could drive home in our Tundra! More

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Could have been a worthwhile experience. I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from I went in to purchase a new and used vehicle a while back. The new vehicle was already at a great price but used car was debatable due to damage from dealer. We started dealing with Mr. Rodriguez which was a good experience but then it seemed as if he was not the one to have the last say. We then dealt with Mr. Beverly and tried to come to an agreement on the used car deal but to no avail. I brought a friend along as she was well versed with car purchases and sales manager was just rude and uncooperative once she was in the picture. After hours of bargaining on the used car, we finally gave up and just went with the purchase of the new car since they refused to sell the used car which had prior damage and was willing to purchasing it at a lower price due to damages but it wasn't going to happen as they still wanted to get a fair value for that vehicle with damages. Towards the end, we all sat down with Mr. Pyeatt and was very nice at first but things started going downhill once my friend tried to help us as they were trying to sell us a warranty and who knows what else that was really unnecessary and they did not really appreciate that. I don't come to a dealership to be taken advantage off just so you know and never will because I would like to know all my avenues and rights as a customer and if that involves bringing a friend that knows more about car buying, well guess what; it will happen either you like it or not and as far as I am concerned, I will not be buying another car from you again if that is the experience you offer. I am the one taking and paying for the loan and not you Mr. Pyeatt so you trying to add extra things that I am not willing to pay for, should not be any of your concerns after you have already explained the reason to add this feature on. If I'm not interested, that is my right as a customer and not yours. Next time you should be more respectful of someone's decision instead of pushing it on the customer. Hope that things would change and get better or not sure if they were all having a bad day. Thanks More

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Hands Down, Best Service Around!! I would like to give a HUGE thank you shout out to Lithia Toyota! We have purchased 2 vehicles from them, and both times were such a wonderful experie I would like to give a HUGE thank you shout out to Lithia Toyota! We have purchased 2 vehicles from them, and both times were such a wonderful experience! Stephen Cisneros is a fantastic salesman and did a great job helping us find our perfect vehicle. He is very knowledgeable about Toyota vehicles and what they have to offer. I'd also like to thank Craig Beverly and Jim for helping us as well. These 3 together made our customer experience VERY easy and enjoyable. Keep it up guys! You will definitely have our business for years to come! More

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Buying my truck Thanks to lithia toyota I am in my third truck now and loving every minute of it.they worked hard to get me exactly what I wanted. Mark harris and cr Thanks to lithia toyota I am in my third truck now and loving every minute of it.they worked hard to get me exactly what I wanted. Mark harris and craig beverley are the best at what they do. More

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Looking for a vehicle to meet our health issues We shared our needs, two vehicles were brought to the door closest to us. Each vehicle was shown and described to us carefully. We were watched to b We shared our needs, two vehicles were brought to the door closest to us. Each vehicle was shown and described to us carefully. We were watched to be sure we were comfortable all the time we waited for the car to be serviced, paper work done, etc. Everyone we were in contact with were very polite and listened to what we had to say before presenting us with products. More

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Great dealership I by chance found a listing for one of their vehicles on line. The price was a good deal so I drove the almost 3 hours to come check out the car. Th I by chance found a listing for one of their vehicles on line. The price was a good deal so I drove the almost 3 hours to come check out the car. The dealership was swamped when I got there and the sales person who had contacted me about the vehicle was busy with another customer. The team work that these employees have is wonderful. I explained who I was looking for and what car I wanted to see to another sales person who happened to be walking by. The next thing I know I have the sales manager out helping me. The whole process was awesome. Honestly the thing that impressed me the most was how I was sincerely Thanked by at least 5 different members for coming in and putting my trust in them. David Brigham, thank you for your help with the sale and whoever is running this dealership you hired the right people and are obviously a great leader. Thank you all.. More

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Excellent Service!! I called and talked with Samuel Sloane at Lithia Toyota of Abilene. Told him what I was looking for and with his truly exceptional speed I was called I called and talked with Samuel Sloane at Lithia Toyota of Abilene. Told him what I was looking for and with his truly exceptional speed I was called in just a few days to let me know that he found what I was looking for and he could have it for me in a matter of days. Samuel Sloane truly exceptional person to deal with, my car was ready when he told me it would be. He stayed in the office late for me to travel to Abilene to pick up my beautiful new Persian Night Pearl Camry LE. Thank you Samuel Sloane and all, Craig Beverly and Russ for the excellent service. More

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