"Happy That We Bought Locally!"
What a positive experience we had at Lithia Toyota of Abilene from the moment we drove into the parking lot to the moment we drove out with our new car!
Our salesperson, Sara McCarter, was simply the best we've ever worked with. Sara is an excellent communicator. Her knowledge about the car that we were considering was very impressive, and she answered every question we had. She was patient, not rushing us at all, and she remained pleasant the whole time we were with her. In fact, we can confidently say that our final decision to choose the car we bought and to buy it locally is because of Sara McCarter and the way she helped us.
In addition to Sara McCarter, two others who added to our positive experience were Jim Buckner and Andrew Elliot. In our interactions with each of these Lithia folks we found them to be thorough, knowledgeable, and professional.
Stan & Elaine Huckabee
- Very thankful...
Ruben Velasco walked up to us as soon as we entered to dealership. He was not pushy or overbearing just patient and truly wanting to help meet our needs. I explained that my son only had a certain amount to spend, but that his heart was set on one vehicle that was above his budget. And the car was not over priced to begin with, so when Jim Buckner said that they could sale it for the price we needed I was very humbled. We have bought and dealt with many dealerships in the past and by far Lithia exceeded them all. I would like to personally thank Ruben and Jim for a wonderful experience that we are very grateful for, and we will be back for our next vehicle!! Thank you Ruben and Jim
"Car Buying Experience"
Mark Dunagan was fantastic throughout the whole experience. Straight forward and not pressuring. Anything I asked about was either addressed or elevated to be addressed by someone who had answers. Jim Buckner was very accomodating with the entire purchase. Easy to tak to and pleasant to deal with. Shan Newton was very helpful with the delivery. He packed up the trade in and help with the transfer for the new vehicle. Andrew Elliot is an outstanding financial manager. Showed me options and we were able to choose the best option for the right budget. First time buyer for Lithia Toyota and I am very satisfied with the service.
"Great job Jimmy Young "
It was a great experience. Jimmy Young was super on helping us with the details. Thumbs up! It was a great experience. Love the car
Other Employees Tagged:
"Second car from us!"
This is our second car sold to us by Aaron Coker. We came back to Lithia because they and their staff are A-#One! #carswithcoker
"Very professional and courteous."
I purchased a new vehicle fro Abilene Toyota a Lithia company. The salesperson Ken Terry was great. He suffered through my haggling on a price and eventually we were able to come to a deal that was good. The sales team was very accommodating and gracious. Ken Terry is top knotch and very knowledgeable.
"The Ninja Sneaks in for a Deal!"
Had an amazing time and Jimmy Young was a great person that helped with everything! Amazing experience all together! Definitely will come back!
"Very good experience "
Mark dunagan, Jim buclener and Andrew helps me and my mother to have the best experience ever I am really happy whit my new car !
Ruben & Aaron are great people to work with. These guys will get you the best deal, fast! This is my 8th purchase in 6 years & wont be my last. Would recommend Lithia to anyone looking to buy. As a matter of fact my parents, my sister & many of my colleagues have purchased on my recommendation.
"Exceptional Service by Ken Terry."
- Lucius & Patti
We had loss of a vehicle due to accident in DFW area recently. We have been Lithia customers since 2013.
We purchased a used vehicle from Lithia selected by Jim Buckner. He assigned Sales Consultant, Ken Terry to take care of us. Mr. Terry is not only professional, but diligent an could without doubt teach classes on customer service. He has given attention to every need and provided answers to every question. He introduced us to Michael Mizikar, Finance Manager who assisted us with purchase of additional coverage. Ken is what I would describe as "golden". His value to a service business like Lithia cannot be overestimated. Thanks Ken and thank you Jim. We are happy with our new car and especially the kindness of Lithia people.
Lucius & Patti Phillips