Craig Beverley | Page 8

Great overall experience. David Brigham was very helpful throughout the whole process of buying our new Toyota Tundra. I was expecting to be having to go all over town shopping David Brigham was very helpful throughout the whole process of buying our new Toyota Tundra. I was expecting to be having to go all over town shopping for a new vehicle. Thanks to David, it was a one stop shopping experience. He answered all our questions and concerns. We didn't feel strong armed or pressured. More

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Yea! I am back in a Toyota! Trading in our car for the most beautiful Venza was so easy yesterday. The people at Lithia Toyota in Abilene not only want your business, they care. Trading in our car for the most beautiful Venza was so easy yesterday. The people at Lithia Toyota in Abilene not only want your business, they care. The dealer was most encouraging to us and his salesman. It was obvious that he nurtures his employees but expects excellence in meeting the buyers' satisfaction. I hope to get my daughter and son-in-law and sister to visit Lithia Toyota in Abilene soon. David Brigham, our salesman, is the most capable salesman we have ever dealt with. He was extremely knowledgeable in sales and Toyota. We really did not think we could trade but all involved made it so easy. In addition, Ron Morton, the finance manager, was very nice, and he took the time to explain all the papers. Overall, signing the papers was a most pleasant experience. He is definitely a "people's person" and an excellent asset to the company. Thanks, Lithia Toyota of Abilene, Linda Battle More

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T.O.A is Awesome!! Toyota of Abilene is awesome. Allthestaff is always accommodating, and easy to work with. Always work to get you the best deal possible. Will definite Toyota of Abilene is awesome. Allthestaff is always accommodating, and easy to work with. Always work to get you the best deal possible. Will definitely take our business there again. Ken was a total professional, and extremely thorough and knowledgeable. More

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Amazing Experience After the car accident that totaled my car I was dreading going through the car-buying experience. We drove in from Midland (where prices are astronom After the car accident that totaled my car I was dreading going through the car-buying experience. We drove in from Midland (where prices are astronomical) and visited one other place before Lithia Toyota of Abilene and had a terrible experience. The salesman didn't listen to my needs and proceeded to show me cars at the high end of my budget. We left there and tried this dealership and I will never again buy from a different location. The service was absolutely AMAZING. Gary met us as we pulled into the lot and we went over what we were looking for. He was never pushy or "in a hurry". He talked with us as Craig came over and helped guide us in the right direction. They were both knowledgeable and understanding of our price budget. When offered if I would like to start with the high-end or lower-end of the cars we were looking at neither of them pushed us toward the "luxury/high end" models but actually recommended we start with the basics because "I find some people are more than happy with the basics and don't get that "missing out" feeling". That was when I knew I'd be buying a car from them. I ended up asking to see several models, test drove, and ended up with the car I really wanted - and it was even on the lower end! Neither Craig nor Gary pushed me in any direction and left my SO and I ideal time to discuss everything - and brought us water. My SO actually even traded in his car for another car on the lot (that no one even needed to sell him on, he just fell in love with it pulling in). When we explained that we were in a hurry to get back to Midland they promised to make the process go as quickly as possible - and they weren't joking. We didn't have to do much negotiating - it was within budget and the two cars together were actually less a month than we would have been spending if we had just got myself a car and him leaving in the same one he had. Gary and Craig made the process AMAZINGLY fast (we joked as went along, which always makes time fly anyway) and although the financing part took longer (Mike, in finance, was also amazing) it still went faster buying two cars than it did the last time we bought ONE car. Neither of us left there feeling jipped or upset with what we were getting. We both found our perfect cars for the right price and with the help of 3 awesome guys. I am recommending this dealership to everyone I know with no reservations. I feel like I could call Craig or Gary and get any questions answered and help with my car with zero frustrations. I am beyond happy with this dealership and can't say it enough. A HUGE thanks to the 3 guys that helped us enjoy a car buying experience! More

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We were treated like they wanted our business! After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Te After having a less than favorable experience in Midland with a Toyota dealer that obviously did not think they needed our business I talked to Ken Terry on the phone and he immediately let me know that they did not have what we were looking for, but he would find it. He did! We ended up with a model year newer vehicle with more options for a better price. The value of what we got far exceeded what we were shown in Midland! On top of that we got a better price on our trade in. Some would say that it all boiled down to price, but in the end we spent a little more on the vehicle but we were treated as if they wanted our business. It is hard to explain how in Midland we were only about $1,800 apart on completing a deal, but never felt like they wanted or needed our business. Instead we got more vehicle, drove over 300 miles round trip and still felt better about the car we purchased and how we were treated. Everybody at this dealership treated us as if it was their job to make sure we knew they wanted our business! We never felt pressured to purchase the 4 Runner even though they had brought it in for us to look at, it was part of the service. If you are looking for a Toyota and are within driving distance, call them! Call Ken! If you are in the Abilene area and you need to know just how good you have it.... come to Midland and see what kind of service you get! More

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Remarkable employees are the norm at Lithia Toyota The first time we stepped in the door at Lithia Toyota was Thursday and we drove home the next day in my husbands new truck. The employees are great The first time we stepped in the door at Lithia Toyota was Thursday and we drove home the next day in my husbands new truck. The employees are great and all very helpful. Our salesman was Brody and he answered all questions and got the answers for some he did not know. We love Toyotas and have driven them for 25 years. Tomorrow we will return and pick out a new car for me. They are the best built cars and trucks on the road. More

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Great experience This might have been the least painful car buying experience I've ever gone through. Chris the salesman and Craig the sales manager were so easy to w This might have been the least painful car buying experience I've ever gone through. Chris the salesman and Craig the sales manager were so easy to work with. I almost forgot that I was in a "battle" mode. They started to feel like two buddies I was out drinking a cold beverage with. That's unheard of for me when buying a car. And, I'm used to driving a hard deal. But, there was nothing hard about the negotiation. I got the car I wanted at the price I wanted to pay. I'd buy a car from these guys anytime. I highly recommend them. More

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absolutely the best and easiest buying experience i have ever had. Sales Staff Jake Dutton and Craig Beverly were very accommodating and made the whole process simple and worry free. I love the sequoia pe ever had. Sales Staff Jake Dutton and Craig Beverly were very accommodating and made the whole process simple and worry free. I love the sequoia performance as well as all of the features of the vehicle. More

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Jacob did awesome, he admitted to being new to the car sales world which was refreshing to work with. We have never been fans of slime ball sales tactics and we felt like everyone we worked with at Toyota sales world which was refreshing to work with. We have never been fans of slime ball sales tactics and we felt like everyone we worked with at Toyota was genuine and concerned with helping us meet our goals of owning a new Prius. Thank you Jacob for making us feel at ease and comfortable , Thank you Jim and Craig for helping us meet our numbers and sealing the deal! We are loving our car and the crazy savings in gas money we are already seeing ! Rather than that I hope you all have Happy Holidays !! We will be talking highly of our experience with you guys and trying to send business your way! :) More

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our experience was a great one . Kyle made it easy for us to decide we wanted the tundra after the test drive and all the information he had about the truck. he made us feel comfortable and didn't try to rus to decide we wanted the tundra after the test drive and all the information he had about the truck. he made us feel comfortable and didn't try to rush us. craig was very helpful with the paper work and went over everything and made sure we understood what we were signing. our overall experience was a great one. thank you More

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