Craig Brink | Page 11

Been customer approx 20yrs. LOVE working with Adam, Greg, Mike, HECK, ALL your Service Staff ROCK, they go to all ends to help meet needs! Sales not (too) pushy. Your Service desk Staff always polite, no mat Mike, HECK, ALL your Service Staff ROCK, they go to all ends to help meet needs! Sales not (too) pushy. Your Service desk Staff always polite, no matter how many people are crowded into the room to pick up their services vehicle More

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They had my truck I was able to trade in my car and purchase a pickup to pull my travel trailer. They happened to have a very nice 2018 Titan which filled my needs. I I was able to trade in my car and purchase a pickup to pull my travel trailer. They happened to have a very nice 2018 Titan which filled my needs. I was done in a day - meaning, I drove away in the vehicle I wanted, financed through my credit union, and the entire transaction happened in one visit. More

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Great experience My car buying experience at Luther Nissan Kia was great! Everything was handled professionally. No hard sell, just lots of answers and great informa My car buying experience at Luther Nissan Kia was great! Everything was handled professionally. No hard sell, just lots of answers and great information. They have been a pleasure to work with and I would absolutely recommend them and buy from them again. More

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Money Hungry Dealership This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his mont This dealership screwed up the paperwork first of all, Expected my brother to sign the new contract with higher interest claiming to extended his months to make his payment lower. Obviously, my brother traded his car and also put down $1000 down. Well he got his car back with problems now. Lights don't work, His speedometer don't work and he cant even tell how fast or slow he's going. They made him pay an additional $58 or he wont get his car back. I will be helping my brother file a complaint to Minnesota Department of transportation dealer complaint and BBB today! Anyone that has issue with this dealer in specific, there are ways to file a complaint and let the state handle their money hungry scam they have going on. If you are buying a used vehicle, please follow the Lemon Law so you may be able to know what to do. More

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Knowledgable and up-front, friendly staff The staff at this dealership were very knowledgeable per all vehicles they had in their lots, which made it smooth in locating the right vehicle to su The staff at this dealership were very knowledgeable per all vehicles they had in their lots, which made it smooth in locating the right vehicle to suit our particular needs. While we primarily worked w Kevin, the other sales and management staff we had encountered were very pleasant and had a wonderful team/collaborative approach which made it a warm and welcoming experience. All had seemed very dedicated to finding the right fit for their customers. There were no hidden surprises, all information was upfront on the table and honest. We had been reassured by numerous staff that at anytime if any questions, concerns or issues arise that they will always have someone available to aid. This was the smoothest encounter I have personally had w any dealership and look forward to continuing to work w Inver Nissan. More

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Fast Andy friendly Everyone was considerate of my time and made sure that I was helped and out of the dealership on time. Everyone was more than willing to give me acces Everyone was considerate of my time and made sure that I was helped and out of the dealership on time. Everyone was more than willing to give me access to any car. Plus they have free beverages and snacks! Very comfortable environment and did not feel pushed to buy. Was given very fair values for my trade in car and my purchased car. More

by KATEW Verified Customer Verified Customer

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2015 Pathfinder Rafael is not in the list of salesman, he is new and did a great job, good communication, friendly, patient, good demeanor. I feel very good about Rafael is not in the list of salesman, he is new and did a great job, good communication, friendly, patient, good demeanor. I feel very good about the price and product so far. More

by skkrengel Verified Customer Verified Customer

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Recall and maintenance Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my Everyone I worked with was friendly and helpful. It was convenient to have a loner car also and much appreciated. Thank you for addressing all of my concerns and taking care of the recall issues. More

by Bobbie C. Verified Customer Verified Customer

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Recall visit Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! Always top notch service here! Thanks Ken, Greg and Scott! Also Terri and Sue in the office are huge helps, and can’t forget my guy Craig in sales! More

by Joe.Fabeck Verified Customer Verified Customer

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Ken is outstanding in communication and efficient. Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for Outstanding attention to detail in asking the right questions about the repair issue and great follow up to let me know when the vehicle was ready for p/u. Ken also quickly provided a loaner for me to keep doing my job! Love the service at Luther Nissan Kia of Inver Grove. More

by michaelfarris Verified Customer Verified Customer

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