Craig Courtney | Page 96
Finance Director
Taylor Chrysler Dodge Jeep Ram
1497 North State Route 50
Bourbonnais, IL 60914
1,034 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Industry Experience
13 yrs, 8 mos
Languages Spoken
English
1034 Reviews of Craig Courtney
April 23, 2017
Amazing Service! I just wanted to take the time to thank Craig Courtney for going out of his way to help us find the perfect Jeep! Craig introduced us to Randy Ayers w I just wanted to take the time to thank Craig Courtney for going out of his way to help us find the perfect Jeep! Craig introduced us to Randy Ayers who is truly an amazing salesman. Randy went over all the amazing features of the jeep and the time he spent with us answering questions made us feel comfortable about our final decision of buying a new car. If anyone was to go to this dealership I recommend that you go directly to Randy as he will take care of you! The finance director Kevin Emling was absolutely amazing as well and took the time to explain service options which is a nice benefit! They all work very well together. I felt as though they were not just selling a car to us but explained to us why buying a Jeep Grand Cherokee is more beneficial especially since we plan on taking trips across country now that my husband is retired. Once again, can't thank you all for your time!!!!:) What a wonderful experience! More
Other Employees Tagged: Randy Ayers, Kevin Emling
April 22, 2017
Best service ever!!!!!!!!! Amazing experience, delt with them in the past. Always great customer service. If your sitting there someone will always come up and ask how your doin Amazing experience, delt with them in the past. Always great customer service. If your sitting there someone will always come up and ask how your doing or if you want something to drink. Definitely recommend coming here. Helpful In every way, also very patient. More
Other Employees Tagged: Steve Antalek, Jeremey Guimond
April 21, 2017
The Best experience Nothing but good things to say about this business from the moment we arrive to the moment we close the deal ,We did not feel pressured by our salesma Nothing but good things to say about this business from the moment we arrive to the moment we close the deal ,We did not feel pressured by our salesman, Sergio is the best we want to thank you for all you help , if you ever get a car from Taylor dodge see Sergio he will get it done for you recommended and thank you to the finance help Jamie Sykes And Thank you to Craig Courtney for you help with the finance More
Other Employees Tagged: Sergio Garcia II
April 13, 2017
No Hassle, Down To Earth Salesman! When I went into the dealership, I made it very clear that I wasn't going to buy a car that night. I wanted to see if they had what I wanted and what When I went into the dealership, I made it very clear that I wasn't going to buy a car that night. I wanted to see if they had what I wanted and what it was going to cost me. I let them know that even if they offered the 'best deal' around, I still wasn't going to buy/commit to anything that night. Joe and Craig told me they could get exactly what I wanted and presented a price to me. I told them I needed to think about it, shop around and that I would be in touch with them. Then I left. The most impressive thing about Joe and Craig was that they actually let me leave without chasing me out trying to 'make a deal'!! Other dealership pulled the sales manager and this guy and that guy to tell me they had the best deal and if I didn't take it tonight there'd be no guarantee that it would be there tomorrow. I obviously went back to Joe and he and Craig found the best deal for me!! I highly recommend Taylor Chrysler Jeep Dodge and especially, Joe Clark. More
Other Employees Tagged: Joe Clark
April 07, 2017
Bought a 2013 dodge grand caravan I had a very good experience with Lee and Aaron they were fantastic! Very professional and very helpful. I felt very welcome and I felt like gave me a I had a very good experience with Lee and Aaron they were fantastic! Very professional and very helpful. I felt very welcome and I felt like gave me a great deal. The van needed a new head light with the replaced on the house which was great.after alot of back and forth and letting the van sit at the dealership they did finally getc it fixed. When i went to pick up (after it sat there for 2 day) the van i did notice squeeling from the engine they took a look and told me the serpentine belt and idler pully was out. They were going to charge $377 to fix it and after talking to them the offered a 25% diacount. Not worth it, I was already over all the problems with the waiting for the head light so I took my business else where. I kinda feel like they got me on that especially since the whole day I had it i never heard a squeel until I picked it up after sat there for 2 days. I will say Aaron and Lee did help me out alot and we're very nice! Keep up the good work guy! More
Other Employees Tagged: Kevin Emling, Aaron Hendershot, Lee Mora
April 01, 2017
Great overall experience! Today we purchased a new vehicle from Taylor Dodge and we received great customer service. Randy was very helpful and friendly from the moment we met Today we purchased a new vehicle from Taylor Dodge and we received great customer service. Randy was very helpful and friendly from the moment we met him. He was able to help us find the right vehicle for our needs! Thank you Randy, Craig and Kevin for being helpful and courteous every step of the way! More
Other Employees Tagged: Randy Ayers
March 27, 2017
Jeep Patriot Very patient with all the decision making and willing to do whatever it took to make me happy. I got a great finance percent through the finance depar Very patient with all the decision making and willing to do whatever it took to make me happy. I got a great finance percent through the finance department that woll help me in the long run. These guys were great! More
Other Employees Tagged: Lee Mora
March 09, 2017
Great service This is our 6th vehicle we purchased from Talyor's. We have had great service with them from the start. I would recommend everybody to Taylor's. This is our 6th vehicle we purchased from Talyor's. We have had great service with them from the start. I would recommend everybody to Taylor's. More
Other Employees Tagged: Randy Ayers, Jamie Sykes
March 05, 2017
Friendly and fair Ray and Bridget with manager Craig all worked really hard to get me a fair deal in my trade in and give me a great price on my 2015 Journey. I had a p Ray and Bridget with manager Craig all worked really hard to get me a fair deal in my trade in and give me a great price on my 2015 Journey. I had a price I was comfortable with, and they all treated the entire transaction with respect and friendliness. I actually had driven my husband's car in for service, so after buying my new car, I was stuck at the dealer with two cars and no way to get them both home and get my trade in back to the dealer. Luckily, driver Mike was willing to help me get both cars home and take my trade in back to the dealer! Awesome experience all around! More
Other Employees Tagged: Ray Marko
February 09, 2017
Painless Car Buying I walked in with a clear idea of what I was looking for. The guys I dealt with understood what I wanted and that I had to stick to a strict budget! I I walked in with a clear idea of what I was looking for. The guys I dealt with understood what I wanted and that I had to stick to a strict budget! I thought I wanted a Jeep Cherokee but didn't like it when I drove it. The salesman helped me find another Jeep in my price range. I drove the car, loved it, and came back to buy it. It was an easy and pleasant experience! More
Other Employees Tagged: Joshua Parsons
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