Craig Ebel | Page 10

Experience has been great throughout. Craig Ebel was very professional. We had to negotiate some on our trade-in and the price of the vehicle, but the experience was respectful and we feel great about very professional. We had to negotiate some on our trade-in and the price of the vehicle, but the experience was respectful and we feel great about the final outcome. We had a couple of "we owe" items on the vehicle that Tate and Craig have been diligent in their follow up. I highly recommend both of them and the dealership as a whole. More

by ferrolmacon Verified Customer Verified Customer

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Joe and Craig provided excellent service. They explained the GMC ATV to me by phone since I live in Florida. They went over all the features and had the truck ready to go when I arrived. Jasmine in the fina the GMC ATV to me by phone since I live in Florida. They went over all the features and had the truck ready to go when I arrived. Jasmine in the financial office explained everything professionally and had everything in order and ready for me. Great dealership!!! More

by w.sutton3 Verified Customer Verified Customer

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Craig Ebel was helpful and great to work with. He called a couple days later to inform me of the extra keys that saved $170. Great to work with! a couple days later to inform me of the extra keys that saved $170. Great to work with! More

by jason.reynolds Verified Customer Verified Customer

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I hasd a great experience purchasing my new truck at Jim Ellis Mall of Georgia. Craig was easy to work with and knowledgeable on the vehicle. Ellis Mall of Georgia. Craig was easy to work with and knowledgeable on the vehicle. More

by sscline33 Verified Customer Verified Customer

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Focu is on customer needs. This includes sales and service. New car sales focused on my desires in a new car. Craig- my salesman sought out other savings for me - including a Costco buying club that service. New car sales focused on my desires in a new car. Craig- my salesman sought out other savings for me - including a Costco buying club that saved me $1000. On the same visit I dropped off my used Acadia for some repairs. Tate reviewed my repair list. Some items I thought needed replacement - did not. Good savings for me. Overall very pleased with Jim Ellis. More

by PAULFERM Verified Customer Verified Customer

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Most of paperwork was completed on line which made experience much more efficient will definitely recommend this as an easy alternative to sitting in dealership experience much more efficient will definitely recommend this as an easy alternative to sitting in dealership More

by veit.4 Verified Customer Verified Customer

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Jim Ellis GMC was great to work with. Found the car I was looking for at a fair price. Craig was super work with as were the Sales Mgmt Team and Finance. was looking for at a fair price. Craig was super work with as were the Sales Mgmt Team and Finance. More

by banghartj Verified Customer Verified Customer

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Craig and the staff did a great job making me feel comfortable with the negotiations and making sure my jeep was perfect before leaving the dealership. comfortable with the negotiations and making sure my jeep was perfect before leaving the dealership. More

by NICOLEWIMPY Verified Customer Verified Customer

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My buying experience was fine but the service is weak at best. I called to get some warranty work scheduled. Since I was leaving the Yukon with them I said they could do the oil change and tire rotation. best. I called to get some warranty work scheduled. Since I was leaving the Yukon with them I said they could do the oil change and tire rotation. They had sent me a coupon for $69. I told the person making my appointment I had the coupon and they said there would be no charge since it was my first oil change since purchasing the car. When I picked it up I was told the cost would be $100 which I paid. I asked my service person after as she had already left for the day when I picked it up. She could not explain why I was charged. My warranty required parts to be ordered which I had to follow up on, no one called me. They did the work this week and when I picked the Yukon up it had not been washed. I have several different cars and use several dealerships for warranty work. All of them including the Toyota dealership across the street at least rinse the car off while being service. I guess I expect more than Jim Ellis does. So again nice enough people but I will look elsewhere for service when the warranty is up on the Yukon. More

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Excellent salesman made us feel like we could trust him and would recommend our people to the dealership really liked the guy that helped us in financing too and would recommend our people to the dealership really liked the guy that helped us in financing too More

by GREGCRAIG2002 Verified Customer Verified Customer

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