Craig Ebel | Page 11

My buying experience was fine but the service is weak at best. I called to get some warranty work scheduled. Since I was leaving the Yukon with them I said they could do the oil change and tire rotation. best. I called to get some warranty work scheduled. Since I was leaving the Yukon with them I said they could do the oil change and tire rotation. They had sent me a coupon for $69. I told the person making my appointment I had the coupon and they said there would be no charge since it was my first oil change since purchasing the car. When I picked it up I was told the cost would be $100 which I paid. I asked my service person after as she had already left for the day when I picked it up. She could not explain why I was charged. My warranty required parts to be ordered which I had to follow up on, no one called me. They did the work this week and when I picked the Yukon up it had not been washed. I have several different cars and use several dealerships for warranty work. All of them including the Toyota dealership across the street at least rinse the car off while being service. I guess I expect more than Jim Ellis does. So again nice enough people but I will look elsewhere for service when the warranty is up on the Yukon. More

Print

Excellent salesman made us feel like we could trust him and would recommend our people to the dealership really liked the guy that helped us in financing too and would recommend our people to the dealership really liked the guy that helped us in financing too More

by GREGCRAIG2002 Verified Customer Verified Customer

Print

Craig was great. On time, prepared, flexible and responsive. Craig was great. On time, prepared, flexible and responsive. Thanks Craig. Really appreciate the help. Trey responsive. Craig was great. On time, prepared, flexible and responsive. Thanks Craig. Really appreciate the help. Trey More

by treyjames3 Verified Customer Verified Customer

Print

I am very happy with my car and the price I paid. Craig Ebel was great to work with and very helpful and patient explaining the new technology. Ebel was great to work with and very helpful and patient explaining the new technology. More

by PPMCKEE7 Verified Customer Verified Customer

Print

Had a wonderful experience. Very happy with my salesman Craig Ebel & his manager Joe Marengo Highly recommend them! I’m very happy with my car & price I paid! Craig Ebel & his manager Joe Marengo Highly recommend them! I’m very happy with my car & price I paid! More

by mariadwilkerson Verified Customer Verified Customer

Print

Craig was very friendly. I scheduled a test drive and drove two hours and was treated very nice, everything was handled quick and easy. Best deal in the area, definitely will be recommending. drove two hours and was treated very nice, everything was handled quick and easy. Best deal in the area, definitely will be recommending. More

Print

Quick and easy good pricing! I was surprised by help and courtesy! Craig was very friendly and got great trade in! I would go back courtesy! Craig was very friendly and got great trade in! I would go back More

by KLASSJF Verified Customer Verified Customer

Print

Great Experience! Thanks for Jason, Mike, Craig E and Craig P for making my experience easy and quick. I was in and out in a flash. Love the AT4!! Thanks for Jason, Mike, Craig E and Craig P for making my experience easy and quick. I was in and out in a flash. Love the AT4!! More

Print

Very professional and friendly, they made you feel like a person and not a number to sell a car to get a commision. I would recommend them to anyone looking to purchase a car person and not a number to sell a car to get a commision. I would recommend them to anyone looking to purchase a car More

by NEWCHILD06 Verified Customer Verified Customer

Print

Good service and quick. Paper work was done quickly. No high pressure tactics. All the transactions went smoothly. Graig was easy to work with. So it was a positive experience. high pressure tactics. All the transactions went smoothly. Graig was easy to work with. So it was a positive experience. More

by k.worrell75 Verified Customer Verified Customer

Print