Craig Edwards | Page 7

Thumbs up Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed wi Love my Toyota. I bought it from Craig and he was great. No hassles. Then I have brought my Toyota in for service twice. Both times I was impressed with the efficiency in which you run your service department. I appreciate the appointment system and Chanin had coordinated my alarm installation perfectly. When I thought that I had a problem with it she was there to guide me through my problem ... On my second visit I felt assured that you had checked the vehicle for any off road damage. I felt that you all went above and beyond for me. Thank you. You have my business. More

by HELMSCEG Verified Customer Verified Customer

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Exceptional customer service Excellent customer service and professional staff made it very easy and hassle free the whole process went easy and fast without any problems., very p Excellent customer service and professional staff made it very easy and hassle free the whole process went easy and fast without any problems., very professional in every aspect. More

by I.PEREZ3573 Verified Customer Verified Customer

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Best car shopping experience ever I had always dreaded shopping for car. I hayed the haggling and stress of negotiating a good deal. This was totally different. There was no stress inv I had always dreaded shopping for car. I hayed the haggling and stress of negotiating a good deal. This was totally different. There was no stress involved Craig Edwards very helpful and knowledgable. We had a deal very quickly. I would Lancaster Toyota 5 stars based on my experience. More

by mando55th Verified Customer Verified Customer

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Awesome place and Amazing staff Friendly and courteous staff. Clean and spacious showroom and waiting area. Troy and Joe were awesome guys to work with and I have bought my last 4 ve Friendly and courteous staff. Clean and spacious showroom and waiting area. Troy and Joe were awesome guys to work with and I have bought my last 4 vehicles at Sierra Toyota/Toyota of Lancaster. More

by srudra Verified Customer Verified Customer

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Great service Easiest car buying experience of my life. Great customer service from everyone. The facility was very nice and comfortable with many cars and trucks i Easiest car buying experience of my life. Great customer service from everyone. The facility was very nice and comfortable with many cars and trucks in stock. Craig was great, so was the guy the helped me in the finance department. Thank you all More

by DIANAEMERSON6 Verified Customer Verified Customer

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Hassel Free Car Search This is the second car that I have Leased from this dealership and both experiences were Fantastic and I look forward to doing business with Lancaster This is the second car that I have Leased from this dealership and both experiences were Fantastic and I look forward to doing business with Lancaster Toyota again. My Sales Person Craig Edwards was quite knowledgeable and was more interested in what type of car I wanted and intently listened to me rather that just sell me "any" car just to make a deal. The car I wanted was not available but he was able to find just the right vehicle for me and I am quite satisfied. The entire lease process was painless and quite fast my thanks to Jamie and Josh for their help ind closing the deal and making my Lease experience an exceptionally memorable one. Thanks, Ronald Cruz More

by JUST_CRUZING Verified Customer Verified Customer

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The best I am very satisfied with my experience at the dealership. Very happy with my purchase. I would recommend someone to buy here in the future. I am very satisfied with my experience at the dealership. Very happy with my purchase. I would recommend someone to buy here in the future. More

by cokota49 Verified Customer Verified Customer

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Friendly Great experience at Toyota Lancaster! The staff was friendly and worked hard to make sure I walked out with exactly what I wanted! Thank you Toyota. Great experience at Toyota Lancaster! The staff was friendly and worked hard to make sure I walked out with exactly what I wanted! Thank you Toyota. More

by Vcas08 Verified Customer Verified Customer

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EXCELLENT BUYING EXPERIENCE!!!! If you are in the market for a new Toyota vehicle I can wholeheartedly and honestly 💯 percent recommend Craig Edwards in Internet Sales - what an awe If you are in the market for a new Toyota vehicle I can wholeheartedly and honestly 💯 percent recommend Craig Edwards in Internet Sales - what an awesome and easy transaction in buying our new Toyota Prius Prime! We gave our numbers over the phone and he said the deal could be done. Craig is very courteous and we felt instantly at ease upon meeting with him to discuss our deal. The transaction was incredibly smooth and quick - no haggling - just a wonderful and honest buying experience!!! Our finance person, Ian Rybkin, was just as excellent - explaining our contract clearly and precisely- offering us options for different Toyota service products but never making us feel as if we were being hard sold. Craig was very detailed in showing us all the incredibly cool features of our new Prius Prime - and never rushed through the delivery. Please, if you are looking for an honest and thoroughly stress free var buying experience - go see Craig Edwards at TOYOTA OF LANCASTER!!! More

by TJanicek Verified Customer Verified Customer

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Oil change service I scheduled an appointment for my oil change,the service staff was nice and friendly,but I wasn’t to happy for a 2hour time quote with an appointment. I scheduled an appointment for my oil change,the service staff was nice and friendly,but I wasn’t to happy for a 2hour time quote with an appointment.I had requested my tires to be adjusted to 40 psi,it wasn’t done😕and then the tech left a smudge of oil on my fender.The customer waiting lounge is nice with coffee and water and snacks.That I appreciate,and it also gave me an opportunity to see the newest vehicles available on the showroom...btw the service advisor that the appointment was with wasn’t there.I don’t recall his name ,the vehicle was done in 90 minutes. I spoke with Craig about prices on a new car,his help and internet team were nice and thorough More

by BENZ1221 Verified Customer Verified Customer

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