Craig Fournier
Craig Fournier at Liberty Mazda
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Craig Fournier | Page 4

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
65 Reviews
4.8

65 Reviews

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65 Reviews of Craig Fournier

January 12, 2024

Dealership Rating
Employee Rating

It is excellent service they are good in understanding the issues Liberty Mazda is helping me understand the issues with resolution More

by Sugumarnareshkumar
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 12, 2024

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

January 12, 2024

Dealership Rating
Employee Rating

I was pleased with service Will return when the car needs more maintenance Great customer service More

by JM8SML
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 14, 2024

Liberty Mazda responded

Thank you so much for your kind words for Craig, and for taking the time to leave us this wonderful feedback!

January 12, 2024

Dealership Rating
Employee Rating

Staff were nice and attentive. However had an 815 am appointment. Dropped car overnight. Staff never saw it until i called at 230 for status. Than had to keep car overnight until a More

by RICHARDF.KEHOE
Recommend Dealer
No

Other Employees Tagged: Craig Fournier

Jan 15, 2024

Liberty Mazda responded

Richard, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 12, 2024

Dealership Rating
Employee Rating

The service department is always professional with excellent customer service that makes me want to keep coming back. More

by Amberjeanraymond
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 12, 2024

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 12, 2024

Dealership Rating
Employee Rating

The tech who greeted and directed me into the service bay was prompt, friendly and polite and escorted me to Craig's desk. Craig was as friendly and cheerful, explained what services would be performed, aske More

by PJ Greason
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 12, 2024

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2024

Dealership Rating
Employee Rating

Efficient The efficient energy of the efficient staff was electrifyingly efficient. Efficience at its best. Efficiency. More

by smsedinger
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 12, 2024

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and don't hesitate to let us know if we can be of further assistance.

January 11, 2024

Dealership Rating
Employee Rating

Friendly and fast I'm glad I chose liberty for all my service needs on my vehicle More

by Costellotammy1
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 11, 2024

Liberty Mazda responded

Thank you for taking the time to share your feedback with us, Tammy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 10, 2024

Dealership Rating
Employee Rating

Everything was quick and efficient. Test drive and explanation of car features was thorough. Everyone at the dealership is knowledgeable More

by ERINSHEA616
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Jan 10, 2024

Liberty Mazda responded

Erin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 29, 2023

Dealership Rating
Employee Rating

Mazda employees were courteous and responsive. They were helpful in explaining the work my car needed. The dealership office/area was clean and comfortable to wait. More

by Elmia420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 17, 2023

Dealership Rating
Employee Rating

I prefer this dealership to the prior dealership I used to frequent in Massachusetts in West springfield. I leased a car but they never had any Service availability so I drive 35 minutes out of my way to H More

by ND.ROBERTS
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Dec 17, 2023

Liberty Mazda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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