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Craig Fournier

Overview Reviews (253) Inventory (280)

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Craig Fournier

Craig Fournier | Page 5

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9

253 Reviews

Overview Reviews (253) Inventory (280)

4.9

253 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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253 Reviews of Craig Fournier

March 26, 2026

Dealership Rating

Employee Rating

I went in for a check of my air conditioning. ..but Craig also checked my leaky tire for me (it had a nail in it) and got my oil changed. I travel from old lyme to get service there, the people th ..but Craig also checked my leaky tire for me (it had a nail in it) and got my oil changed. I travel from old lyme to get service there, the people there make that worth it More

by scarney2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Mar 26, 2026 -

Liberty Mazda responded

It’s great to know Craig took care of your A/C check, tire repair, and oil change on your Mazda CX-5. Making the trip from Old Lyme means a lot, and we’re glad it’s worthwhile. Please reach out anytime you need us again.

March 21, 2026

Dealership Rating

Employee Rating

Good communication, and the job took less time than they estimated. Very happy with the overall service. estimated. Very happy with the overall service. More

by Jason

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Mar 21, 2026 -

Liberty Mazda responded

Thank you for noting the clear communication and for sharing that we completed your Mazda CX-5 service sooner than anticipated. Craig and the team are delighted to know you’re happy with the overall experience. We appreciate your trust and look forward to assisting you again.

March 16, 2026

Dealership Rating

Employee Rating

This service department is amazing! !! They are lucky to have someone like Craig working for them. Very professional and prompt! !! They are lucky to have someone like Craig working for them. Very professional and prompt! More

by KATMAS3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 16, 2026 -

Liberty Mazda responded

We’re glad to hear Craig delivered such professional and prompt service for your Mazda3. Your feedback means a lot to our Mazda service department. Thank you for taking the time to share your experience.

March 14, 2026

Dealership Rating

Employee Rating

Timely excellent service It was quick and thorough service And staff were kind and facility was very comfortable with amenities service And staff were kind and facility was very comfortable with amenities More

by LOIDA48

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Mar 14, 2026 -

Liberty Mazda responded

We’re glad our team delivered a quick and thorough service while the lounge amenities kept you comfortable. Craig and our Mazda staff are grateful for your kind feedback and look forward to helping you again.

March 08, 2026

Dealership Rating

Employee Rating

Craig did not charge me to investigate nouse in my Mazda CX 30. Liberty is responsive to customers. CX 30. Liberty is responsive to customers. More

by Andrea

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 08, 2026 -

Liberty Mazda responded

Thank you for mentioning Craig’s work on your Mazda CX-30. We’re glad he could inspect the noise at no charge and that our response was prompt. Please reach out if you need further assistance.

February 27, 2026

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Employee Rating

Everyone is always very nice. My car is done in time and I appreciate the videos throughout service. My car is done in time and I appreciate the videos throughout service. More

by Felicia.katwaru

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 27, 2026 -

Liberty Mazda responded

It’s wonderful to hear our team consistently provides friendly service, finishes your Mazda3 on schedule, and keeps you informed with videos. Thank you for sharing your experience. We look forward to assisting you again.

February 24, 2026

Dealership Rating

Employee Rating

The service department was very helpful. Jason was great and got me in right away and coordinated getting the work done. Jason was great and got me in right away and coordinated getting the work done. More

by JACKIE.HOFFMAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 24, 2026 -

Liberty Mazda responded

Thanks for the five-star rating. We’re glad our service team could fit your Mazda CX-5 in quickly and coordinate the work smoothly. Please reach out if there’s anything else we can do.

February 19, 2026

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Employee Rating

Excellent service! High professional attention and caring! Car service was done well and on time. Thank you! High professional attention and caring! Car service was done well and on time. Thank you! More

by mcolon50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 20, 2026 -

Liberty Mazda responded

We’re glad your Mazda CX-30 service was handled attentively and completed on time. It’s great to know our team’s care met your expectations. Thank you for the kind feedback!

February 11, 2026

Dealership Rating

Employee Rating

The dealership is ok to deal with They don't go above and beyond at all beyond at all More

by pchris6307

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 11, 2026 -

Liberty Mazda responded

Thank you for the opportunity to earn your business. It sounds like the service provided was satisfactory but we failed to exceed your expectations. We are always working on getting better. We look forward to connecting with you to learn more about your experience.

February 02, 2026

Dealership Rating

Employee Rating

The department staff was very helpful , job was done and done well, in a timely manner, Always a pleasant experience. done well, in a timely manner, Always a pleasant experience. More

by Magaudet120

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Craig Fournier

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Feb 02, 2026 -

Liberty Mazda responded

It’s wonderful to hear our service team was helpful and efficient. Craig and the team appreciate your kind words and look forward to welcoming you and your Mazda3 back soon.

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