"Quoted a price in writing, when I went to close the deal..."
Quoted a price in writing, when I went to close the deal they would not honor the price and said the lease term was 48 month not 36 and then offered a deal that was $2K higher than the original qte and added an additional 12 months to the term.
"Craig Harris is the Best !!!"
- CRAIG HARRIS
Craig Harris is the Best !! Been dealing with him at Ray Catena Mercedes in Edison.N.J. FOR ALMOST 25 YEARS !!! A true Gentleman, and a real Class Act !!!
Mike Laudani at Ray Catena treats his clients as family. Mike is courteous, knowledgeable and always available. I go to Ray Catena because of Mike
"DOUG WELLS GEN MGR AND CRAIG HARRIS "
SPOKE WITH MR.CATENA HIM SELF WHAT A WONDERFUL PERSON ALONG WITH DOUG WELLS AND CRAIG HARRIS . PURCHASED A USED S550 LOOKED BRAND NEW AND A SUPER PRICE !!!!!! WILL NOT BY A BENZ ANY WHERE ELSE SUPER PEOPLE!!!!!
I had service done on my Mercedes that required some painting and the color did not match my car . Fred was quick to help me with my problem by taking my car back and was willing to repaint the part till it was perfect. However due to my schedule I was unable to wait for the painting to be redone again. Fred was very understanding and felt horrible for the mistake that was made. The paint was a few shades lighter than my car I understand it's difficult to match the paint perfectly. I'm moving to Florida and will be back up in September to have it repainted. Fred made good on the mistake that wasn't his fault !!! Fred is a very good asset to Mercedes Benz.. . People like Fred are the reason I keep coming back to Mercedes Benz of Edison . Thank You once again Fred!!
"Craig made the process of leasing my MB so easy. He..."
Craig made the process of leasing my MB so easy. He offered me a great deal without any pressure.
He went above and beyond in showing me all the features of my new car. I will recommend Craig and Ray Catena to all my friends.
"Craig was excellent throughout the sales process. He..."
Craig was excellent throughout the sales process. He explained the car to me in detail, provided expert guidance and was the friendliest salesperson with whom I've worked.
"I give Ray Catena's Mercedes dealership 5 stars all..."
I give Ray Catena's Mercedes dealership 5 stars all the way. I am a first time Mercedes buyer and Craig Harris was my Salesman. Craig was friendly, informative and completely prepared for me when I arrived for my new car. He was awesome and so is my new Mercedes.
"My experience at Ray Catena in Edison, NJ was amazing. ..."
My experience at Ray Catena in Edison, NJ was amazing. The staff, especially my sales representative Craig Harris, treated my family and me with the utmost respect and displayed a genuine passion for cars that has made Mercedes a prize to be had. My transaction was nothing but professional and I was provided with a wealth of information so that I could discover what was best for me. No pushing or influencing, just passion and facts. Great experience and I highly recommend this dealership.
"Had a very disrespectull and descriminated experience. I..."
Had a very disrespectull and descriminated experience. I will not recomend anyone anymore to this business. I am loyal previous customer and never thought I will treated this way.
Other Employees Tagged:
, Bill Zimmerman, Doug Wells