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Craig Prochaska
Refer Me
676 Reviews
Craig was born and raised in Saukville. As a child, he always had an interest in cars. He has been in the service industry since 2010. Craigs is patient, kind and knowledgeable and makes sure his customer are taken care of. He now lives in Milwaukee with his wife and two-year-old son. There's nothing more that he loves then coming home to his son waiting for him at the door with open arms saying "da"
Read moreDealership Experience
7 yrs, 7 mos
Industry Experience
13 yrs, 6 mos
Languages Spoken
English
676 Reviews
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676 Reviews of Craig Prochaska
Verified Customer
Helpful 
May 18, 2020
Timely Service Craig- was very responsive to getting my truck set up for service, his follow up skills are second to none. He worked with me through the whole proces Craig- was very responsive to getting my truck set up for service, his follow up skills are second to none. He worked with me through the whole process, and made sure he met all of my service needs for my vehicle More
by JMIEROW
May 18, 2020
Great service center Caleb got me in right away and was most helpful. Took time to explain the work done. Price was right. Was able to meet my schedule Caleb got me in right away and was most helpful. Took time to explain the work done. Price was right. Was able to meet my schedule More
by BOBPFEIFFER_53154
Other Employees Tagged: Jessie Schumacher , Caleb Repinski
May 18, 2020
Ok in 25 words or less! you service advisor sucks! He Needs to be trained on how to talk to potential customers instead of just giving Blank stares! So instead all he does is tell people to read the serv Needs to be trained on how to talk to potential customers instead of just giving Blank stares! So instead all he does is tell people to read the service report and sigh here! Also I can’t believe you let him do this type of behavior for 10 years! remember this just because you changed your name to lake ford doesn’t mean you can continue with the same bad behavior! good luck and you won’t be seeing me there and more there is a bunch of Ford dealerships around you something else to keep in mind because that’s where I’ll be going!!!!! More
by tim michalak
May 15, 2020
I thing my seatbelt needed to be fixed but Jessie said not so I call ford they inform me to check a def ford dealer and went to Ewald s ford and they said yes they had to order the part but it will be fix not so I call ford they inform me to check a def ford dealer and went to Ewald s ford and they said yes they had to order the part but it will be fixed I am sorry this happened I had good luck with lake ford and breager ford befor service is not what it used to be More
by rychecky
Other Employees Tagged: Jessie Schumacher
May 13, 2020
AUTO SERVICE DEPARTMENT NICE AND FRIENDLY(GO ! CRAIG ). GREAT SERVICE DEPARTMENT THANK YOU FOR A JOB DONE.I PURCHASED MY 2013 FORD FLEX IN 2014. EVERY SCHEDULE MAINTENANCE SERVICE MET MY EXPECTATION. I CAN GREAT SERVICE DEPARTMENT THANK YOU FOR A JOB DONE.I PURCHASED MY 2013 FORD FLEX IN 2014. EVERY SCHEDULE MAINTENANCE SERVICE MET MY EXPECTATION. I CAN NOT LEAVE YOUR COURTESY DRIVER OUT A SAFE DRIVER ALWAYS ON TIME. More
by SOKALLUWOOD
Other Employees Tagged: Brad Ory
May 13, 2020
Service was done complete and correct at the agreed upon price. Jessi and Craig did everything right. My son dropped off the car for oil change and inspection. A job well done. price. Jessi and Craig did everything right. My son dropped off the car for oil change and inspection. A job well done. More
by Dlitchford
Other Employees Tagged: Jessi
May 12, 2020
Waiting room is great, Craig answers any questions and greets with a smile, service is professionally done and in a timely manner, prices for basic service are reasonable as well. greets with a smile, service is professionally done and in a timely manner, prices for basic service are reasonable as well. More
by MJ
May 07, 2020
I had a good experience followed by Great service with clear and knowledgeable answers from the Ford employee. Communication skills are important and I received them well. clear and knowledgeable answers from the Ford employee. Communication skills are important and I received them well. More
by precisaavedra
May 04, 2020
Staff is very competent and friendly. They give an accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. accurate cost estimate and time to complete estimate. The service area and waiting area are always immaculate, have good coffee. More
by purtelldennis
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